Joshua Singer Email & Phone Number

Santa Monica, California, Us

Santa Monica, California, Us

Venice, California, Us

An integrated ecommerce platform hosting 250+ publisher stores, 4 owned and operated stores, and thousands of products. ~3M users/mo, $3M/mo.Held leadership responsibilities such as quarterly roadmap planning, and managing / mentoring a junior product manager. Voluntarily led multi-week sessions of SQL SQooL, a seminar to help coworkers learn SQL and improve technical problem solving skills. Led the Platform Team, which was responsible for large, needle-moving initiatives, such as abandoned cart emails, which generates more than $30k/month in incremental revenue and warranted multiple rounds of technical optimization.Led the Internal Team, which was responsible for optimizing team efficiency, lowering company cost, and aiding internal stakeholders with generating revenue and data visibility. Projects include integrating customer data with Zendesk, which reduced Customer Support ticket response time and enabled the creation of 38 new reports to identify large scale customer issues, and completely automating/eliminating Ops team manual data entry from Salesforce to create products.

Venice, California, Us

• Oversaw the Partner Team, which was responsible for all Vendor-, Publisher-, and Affiliate-facing tools.• Met with stakeholders for each team to gather and prioritize problems, features, and opportunities• Devised solutions to top priority items and worked with Engineers to execute on them• Measured success of solutions and iterated on them• Triaged, prioritized, and debugged bugs• Provided business intelligence / SQL expertise for Operations, Merchandising, and Marketing teamsMost notable projects:= StackCommerce =• Spun off and rebranded the platform portion of StackSocial (our flagship site) into StackCommerce• Designed and built a new Partner web application for analytics, tools, and account management= Vendor Order Batching and Shipment Tracking =• Architected an order/fulfillment workflow management system:• Caters to 500 physical goods vendors utilizing more than 30 different international shipping carriers• Provided shipment tracking information to 19k customers / for 20k orders in the first month and 208k customers / 290k orders in the past year• Eliminated a top Customer Support issue• Tripled the number of vendors that each Vendor Relations Manager can handle= Payouts Rearchitecture =• Oversaw a major overhaul of the business-critical partner payouts system• Worked closely with Finance to document and prioritize the legacy system's inefficiencies and inaccuracies• Worked closely with Engineering to architect and test a new solution for earnings generation and payment batching that maintained 100% consistency with legacy payouts= Citizen Goods =• Represented Product and Engineering in a cross-functional task force to launch a new flagship site (www.citizengoods.com); our first in the Men's Lifestyle vertical• Citizen Goods generated $43k revenue in its first month, and increased $140k just two months later• Allowed us to partner with > 15 Men's Lifestyle publishers, including AskMen, Digg, and The Awesomer

Santa Monica, Ca, Us

Personal shopping (push commerce) platform for physical retailers that bridges the gap between offline & online retail. Triple Thread allows physical stores to leverage the power of digital acquisition and tools, in-store stylist, existing inventory and down time to serve clients who want to shop their brands/stores from any location.

Fourth and Grand (Fourthandgrand.com): A personal styling service for professional men; allows members to connect with real in-house stylists, who personally select office attire for each client, then ship boxes of full work outfits to each clients home or office, monthly. Clients are then allowed to try everything on at home, keep the items they like, and send the rest of the clothing back, free of charge; they only pay for what they keep.Our core goals were to help guys dress better over time through styling and editorial/education content.Funded by Science Media Inc., Santa Monica (Rustic Canyon Partners, Tomorrow Ventures)

* Led a team of front-end developers* Guided best practices for CSS and Javascript development* Led a weekly meeting to discuss development issues and learn new technologies and Javascript libraries such as JQuery and Underscore

=Agile Reading Group=* Led a bi-weekly reading and discussion group to learn more about Agile software development and philosophy=Recommendations Team=* Helped build an in-house music recommendation engine, replacing a 3rd party service and saving more than $240,000 annually.* Built in-depth player tracking to monitor users’ listening habits, which fed the new recommendations engine, users’ play history, and gave the Music Programming team a critically needed, detailed view of user engagement for radio stations, playlists, Billboard charts and automixes=PC Team=* Built an AJAX/JSON-based “My Collection” to allow users to manage and listen to bookmarked songs and albums; designed to handle collections containing hundreds of thousands of tracks without performance degradation.* Built an AJAX/JSON based “My Account” section that allowed users to manage their email, password, parental controls, and home theater and mobile devices.* Built an object oriented download manager with Javascript, Air and JSON to display a user’s purchased songs and batch-save them to the user’s computer=Mobile Team=Ported, refactored, and improved the following functionality from old Perl scripts to a Java library that could be shared between the mobile site, PC site, and Napster API: * Internationalized credit card processing* Track purchasing using a tab system* Internationalized sales tax* Promotion code redemption

Los Angeles, Ca, Us

* Senior developer on a website that grew to 2.8 million new registrants each month* Architected an email-based online profile aggregation system, and directed a 3-person team during implementation* Designed and implemented an object-oriented Javascript-rich photo management system

Troy, Mi, Us

Us

Santa Monica, California, Us