I maintain daily operational activities around for Talent Acquisition team. I administer the iCIMS system, making changes or additions to the system or working with the iCIMS team on larger projects. I create and maintain monthly and weekly reporting metrics for the TA team. I create dashboards in Tableau around the iCIMS data. Managed the recruiting data portion of a Workday implementation, including relevant recruiting reporting and historical information.

I administrate the UltiPro HR system, creating fields, pages, and manage user data. I produce weekly, monthly, and ad-hoc data requests from the reports I created in UltiPro. I manage data feeds to both internal and external systems. I am working on projects to convert to internal SSO, on board new HR systems, and manage our EEO information.

Manage day to day CRM administration for the HR team.Perform ad-hoc data request across multiple SQL databases.Implement new processes as we convert from CRM 2011 to CRM Online, create documentation and work to transition users to new platform.Create Power BI visualizations around HR data to lessen the need for ad-hoc data requests.

Created stunning visualizations in Tableau and Power BI around enterprise University data for the Board of Regents.Utilized SQL to query disparate University data sources to complete ad-hoc data requests.Project management for two large projects, one to create a comprehensive financial suite and the other to re-organize our back-end data management.Compiled peer financial data for analysis, generated KPIs and Tableau and Power BI visualizations.Managed lean process for the team and the team kanban board.Created team website to organized resources and present client facing tools.Attended the 2015 Tableau conference in Las Vegas.

Utilize computer learning technology to enhance the user experience for Google Shopping.Use training data to improve the classification server.Manage rules to ensure data is sorted into the correct categories.Created and updated product mapping to ensure incoming products headed to the correct category.

Data analyst for Indirect Sourcing, including commodities such as Software, IT Hardware and Peripherals, Temporary Labor, Small Parcel, and MRO supplies.Compile client historical data. Internet research conducted to solidify client data within project timeline.Produce a commodity based cost breakdown using key fields in historical information and then release the document to the supply base.Analyze supplier response to ensure no outlier bids before providing the client with a pricing analysis.Manages multiple projects and deadlines for clients such as Microsoft, Panasonic, US Steel, Johnson and Johnson, Best Buy, Bridgestone Comerica Bank, and CoreTrust.

Cardworks Servicing issues and services credit cards for companies such as BMW, E*Trade,Geico, and Nationwide.Designed and implemented all Call Center reporting for inbound customer service. Reportsinclude data for 20 different clients. Created scripts using Centrevu to pull data from inbound call gates.Distribute daily, weekly, and monthly reports including yearly trends data using Exceland Access 2003. Significantly reduced production time of these reports.Fulfill daily ad-hoc requests for management using SQL.Instrumental in the design of all the existing monitoring reports using the Witnessreporting system after our conversion from Crystal Reports.Created documentation and trained fellow analysts on all existing processes.Administer the monthly Call Center incentive process for 160 associates, team leaders,and managers, pulling data from a variety of sources for presentation to management.

Started doing customer service and setup for PGH Connect ISP. Guided users throughgetting their PC setup to use the PGH Connect dial-up service.Promoted to Technician after two months. Installed operating systems from Windows 95through Windows 2000. Replaced hardware in a variety of desktops to include Dell, Gateway,HP and Compaq. Also worked on hardware in laptops including Dell, Gateway, HP, IBM andSony.

Managed team in daily Merchandising duties. Ensured store met company standards prior to opening.

Serviced 300 Users/Desktops in a windows 98/NT/2000 environment. Managed all new PC installation/upgrades to ensure a smooth transition. Main support for all OSX machines at the site. Designed and Implemented documentation web site to facilitate work flow between analystsand management.

Serviced 386 and 486 terminals for call center operations.