• Continue to lead the key initiative of integrating accessibility features into a Java Swing enterprise application serving 20k+ end users, improving user accessibility and ensuring compliance with CRA accessibility standards.• Act as the lead coordinator of testing & support work orders for multiple releases, collaborating with cross-functional teams to request and analyze test data, resulting in on-time delivery of bug-free releases and improved stakeholder satisfaction.• Independently resolve critical production and test environment bugs, reducing resolution time and minimizing system downtime.• Manage and deploy builds across multiple testing and production environments, conducting health checks and sign-ons, ensuring smooth release cycles and improving deployment efficient.

• Led a key initiative to integrate accessibility features into a Java Swing enterprise application serving 20k+ end users, enhancing inclusiveness and ensuring compliance with CRA accessibility regulations.▪ Implemented new program requirements independently, ensuring timely delivery and aligning closely with project objectives, helping to reduce project backlog and increase delivery efficiency.▪ Collaborated with experienced team members to identify and resolve application bugs, reducing bug resolution time and enhancing overall application stability.

• Partnered with the Network Engineer to assess and optimize pharmacy infrastructure and hardware components, improving system performance and enhancing data security.• Provided technical support to 10+ companies in the healthcare sector, enhancing the user experience for 500+ end users by resolving issues promptly and improving system efficiency. • Streamlined the setup and configuration of computer systems, laptops, and mobile devices for new employees, improving onboarding efficiency and ensuring seamless access to essential applications.