Joshua G. Email and Phone Number

• Leverages market analytics and insights to secure new clients in a variety of industries including: Automotive and Healthcare• Sells in and manages advertising & media plans inclusive of PPC, mobile targeting, SEO, SEM, retargeting, print, etc

•Performs customer needs assessment by collecting and analyzing information on driving habits, lifestyle and core values to recommend a vehicle•Generates revenue through strong negotiating skills, adapting selling conversation and client care tactics to exceed customer expectations resulting in conversion of 20%•Consistently ranks in top 3 client advisor grouping monthly based on total units sold, averaging 16 units per month

•Developed cost estimates and customer payments based on cost of parts, labor hours and technician recommendations •Sold recommended services to customers through building rapport, explaining expected vehicle ROI, communicating product details and addressing questions or concerns•Reviewed service contracts to verify repair applications•Effectively obtained vehicle symptoms from customers to streamline internal diagnostics process •Trained, mentored and developed new service employees resulting in increased employee retention