Joshua G. work email
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Joshua G. personal email
A driven service management professional, I am equipped with 20+ years of experience in car dealership operations, automotive service, and maintenance. I have demonstrated initiative and the capability to identify cost reductions, assist with developing long-term plans, and deliver innovative solutions.I leverage my extensive experience in maintenance management and operations supervision across the automobile service sector, working with management and talented personnel to implement plans and policies. I seize opportunities and create impactful, innovative solutions for production enhancement. I strategize on planning and delivering solutions that drive productivity and increase revenue.My passion is to contribute significantly to a company by utilizing my leadership training and excellent communication skills.If you require a motivated and innovative professional with a drive to help businesses prosper and thrive through any economic shifts, then we should definitely connect! You can reach me here at the platform or via email at Joshua.GreenleeSr@gmail.com.Expertise: OSHA Policies, Risk Assessment, Operating Budget, Liability Mitigation, Forecasts and Claims, Employee Development, Recruiting and Coaching, Training and Development, Concierge Support Services, Management Information Systems (MIS)
Audi Exchange Kirkwood
View- Website:
- audikirkwood.com
- Employees:
- 23
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Service ConciergeAudi Exchange KirkwoodBallwin, Mo, Us
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Service ConciergeAudi Exchange Kirkwood Mar 2023 - PresentKirkwood, Missouri, United States -
Service ManagerPlaza Motors Nov 2021 - Mar 2023 -
Fixed Operations DirectorSuntrup Ford Westport Jun 2019 - Nov 2021Greater St. LouisAs the Fixed Operations Director, I spearhead the operational, strategic direction of the company focusing on sales, CSI scores, and increasing shop capacity. To do this, I utilize cost-savings strategies, productivity enhancements, and continuous process improvement initiatives.Key Accomplishments:➢ Increase customer-pay revenues by 33% while minimizing cost.➢ Boost customer satisfaction scores from an average score of 85.6% to 96.0%. -
Service AdvisorMercedes-Benz Of St. Louis Sep 2017 - Jun 2019St Louis, Missouri, United StatesWhile I was in this role, I identified customer vehicle issues to determine the extent of damage and provide accurate diagnosis and cost estimates. Furthermore, I also monitored repair status, accomplished detailed reports consisting of expenses for parts and time spent on services. I make sure to provide customer satisfaction and encouraged business referrals by developing positive customer relationships.
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Service AdvisorSuntrup Ford Westport Jul 2015 - Sep 2017Saint Louis, MissouriI assessed customer's needs to identify vehicle issues and find workable solutions to get cars operating correctly. I provided a detailed explanation to clients on required vehicle services and cost estimates. In addition, I also managed repair status reports and submitted work orders outlining repair and parts expenses
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Service AdvisorDave Sinclair Automotive Group Jul 2005 - Jul 2015Saint Peters, MissouriAs a Service Advisor, I boosted the company's sales by continuously exceeding set goals while providing exceptional customer service. Moreover, I demonstrated in-depth knowledge of car maintenance guaranteeing effective operations and optimized procedures. I am certified as a Service manager (master), service advisor (master), customer relations manager, fleet advisor, alternative energy vehicle, and technological features specialist. -
Assistant Service AdvisorWest Brothers Ford Dec 2002 - Jul 2005I started as a porter, then greeter, and promoted to service advisor in one year while working at West Brothers Ford. I assisted walk-in clients by presenting various services based on their needs and provided recommendations. Additionally, I demonstrated the vehicle's functionality to customers by explaining its components, capabilities, and features. To achieve this, I acquired comprehensive knowledge and understanding of different automobiles.
Joshua G. Skills
Frequently Asked Questions about Joshua G.
What company does Joshua G. work for?
Joshua G. works for Audi Exchange Kirkwood
What is Joshua G.'s role at the current company?
Joshua G.'s current role is Service concierge.
What is Joshua G.'s email address?
Joshua G.'s email address is jg****@****ors.com
What skills is Joshua G. known for?
Joshua G. has skills like Customer Service, Sales, Team Building, Sales Management, Customer Satisfaction, Leadership, Management, Microsoft Office, Insurance, Microsoft Excel, Marketing, Strategic Planning.
Who are Joshua G.'s colleagues?
Joshua G.'s colleagues are Angelo Anderson, Keola Wimbish, Mike Crowell, Jacques “nick” Schaerer, Russ Koch, Theresa Ontiberos, Rashad Marshall.
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