* Responsible for productionalizing custom packages and code to deliver a quality product* Manage the manufacturing process and develop methods to scale and increase quality* Mentor and train junior team members* Monitor product team development and make recommendations that will help with scale and quality issues* Setup new gitlab architecture to help with tracking issues and document tracking* Responsible for tracking config sets and templates to help with manufacturing process* Manage, plan, and design the work done by contractors for product development* Track product and project timelines to help identify issues before they occur

* Designed and built applications to interact with Viewpoint database and HCSS database* Designed and built application to utilize QuickBooks API and generate reports for audits* Designed and built C# Library utilizing .NetCore 2.2 for console applications* Designed and migrated existing php RESTful interface to .NetCore 2.2 MVC RESTful interface* Researched and created initial design to implement iOS push notifications* Used Git and Gitflow for code repository

* Negotiated salaries when making offers to candidates* Projected future license, hardware, and personnel needs for yearly budget planning* Perform yearly reviews and adjusted salaries based on budget and performance* Responsible for managing product feature sets and triaging bugs* Collaborated with management to convert sales requirements into detailed software specifications* Managed teams of developers and systems engineers supporting 300 facilities, 49000 phones, 2500 kiosks, and 100 servers* Senior C developer for phone, video, and backend applications* Release manager for release, trunk, and feature branches using Bazaar version control* Handled emergency and critical items to keep teams on track with regular tasks* Available for escalations after hours and weekends* Assisted QA by creating test plans, scripts, and sql queries for test environment* Interviewed and trained employees for systems and software engineering* Architected speech to text engine to replace third party system* Created sql queries for internal and external reporting* Created build scripts that utilized WIX Toolset to build 64-bit Windows applications within MSYS2* Created Excel template and Python script to produce INSERT, UPDATE, and DELETE statements to configure new installs* Maintained kiosk application that utilized GTK3 and pjsip to provide video visitation and phone capabilities

* Participated in week long company provided manager course* Identify candidates from applications and resumes to interview* Responsible for making final decision on who to hire* Responsible for knowing budget and selecting candidates within budget* Created a process and scripts to migrate customers from third party system to our system* Managed relationship with third party vendor by tracking and managing bugs with their developers * and management* Developed scripts to optimize setup and reporting of third party system* Tracked and planned system upgrades and new site installs* Led internal training for system updates, new features, bug fixes, and various system nuances* Coordinated scheduling with project managers for technicians during system install, updates, and site training* Optimized hardware and design for kiosks based on budget and capability requirements* Handled escalations after hours and on weekends* Traveled to customer facilities for training, designing new features, and customer relations* Developed tools to improve and streamline deployment of PXE images* Created and maintained Ubuntu 16.04 PXE image used for kiosks across 4 hardware generations* Managed Windows infrastructure using Windows Domain Group Policies* Helped write custom css and javascript for HTML selects within webkitgtk* Perform yearly reviews and recommended salary increases* Served as Product manager for video system and oversaw scaling from infancy to a mature product

* Managed software and systems running in CDE along with working with auditors* Developed and maintained phone, video, error reporting, alerts, and payment systems software* Reduced development time by standardizing and automating the development process* Developed internal reporting system for all applications* Created wrapper tools for libraries to facilitate usage and decrease duplicate code* Led standardizing dynamic Interactive Voice Response (IVR) system based on customer specifications* Created and designed system to have a database driven IVR* Maintained and tracked audio prompts including which were studio recorded* Updated code base to support being compiled by newer gcc* Created python script to read and write between excel documents to automate tasks* Created application to get XML from a RESTful web service and insert it into the corresponding database tables

Support MCRP (Mission Computer Replacement Program) by providing software engineering solutions for the new hardware and existing AC-130U Operational Flight Program

Support AIE (Automated Installation Entry) by providing solutions for software and networking aspects.

Responsible for day to day computer support including but not limited to creating application scripts, software licensing updates, and bug fixes for labs and classrooms