Joshua Hedges

Joshua Hedges Email and Phone Number

IT Technical Director at USAA @ USAA
san antonio, texas, united states
Joshua Hedges's Location
Rexburg, Idaho, United States, United States
Joshua Hedges's Contact Details

Joshua Hedges personal email

Joshua Hedges phone numbers

About Joshua Hedges

Joshua Hedges is a IT Technical Director at USAA at USAA. He possess expertise in scrum, agile methodologies, java, android, management and 23 more skills. He is proficient in Spanish. Colleagues describe him as "I have had the pleasure of working closely with Joshua Hedges during my tenure at USAA, and I wholeheartedly recommend him for his outstanding leadership and expertise in IT. Joshua is an invaluable asset to any team, and I am confident in his ability to excel in any professional endeavor. Joshua's commitment to excellence is evident in his approach to managing complex projects. His strategic thinking and problem-solving skills have significantly contributed to the success of our team. He fosters a collaborative and inclusive work environment, empowering team members to contribute their best work. His effective communication style and approachable demeanor make him not only a great leader but also a mentor to his colleagues. Beyond his technical acumen, Joshua is a person of integrity and reliability. He takes ownership of his responsibilities and delivers results with precision and efficiency. His dedication to the success of the team and the organization as a whole is truly commendable. In summary, Joshua Hedges is an exceptional professional who brings a wealth of knowledge and leadership to any organization. I am confident that he will continue to achieve great success in his career, and I wholeheartedly recommend him to anyone seeking a talented and dedicated leader for their team." and "I have had the pleasure of working with Josh as a peer and also having Josh as a direct report. Josh has a unique skill set in being one of the few people I have worked with who can seamlessly transition from strategy and innovation to execution and implementation of the strategy to get results. This strength allows him to take on and solve challenging and complex issues across a range of topics. Josh also brings positivity to the leadership team which I have seen him leverage to pick the team up, activate the team and push through tough situations."

Joshua Hedges's Current Company Details
USAA

Usaa

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IT Technical Director at USAA
san antonio, texas, united states
Website:
usaa.com
Employees:
29781
Joshua Hedges Work Experience Details
  • Usaa
    Director Of Information Technology - Umbrella Policy Modernization
    Usaa Nov 2023 - Present
    Rexburg, Idaho, United States
    - Took ownership of 3 incomplete contracts, driving them to completion by engaging with suppliers, drafting contractual language, and ensuring accountability for timelines and quality in the agreements.- Quickly built a relationship with my new team through the establishment of clear expectations, engaging in challenging conversations and coaching with individual team members, ensuring that their good work would be appreciated, and helping them feel ownership in the overall project.- Deep-dived into the technical requirements of the new Line of Business.
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  • Usaa
    Director Of Information Technology - Document Modernization (Pics)
    Usaa Aug 2021 - Dec 2023
    Rexburg, Idaho, United States
    - Successfully led the integration of the new Auto product with my project, PICS, through empowering the right people, clearing roadblocks, and ensuring mini milestones were accomplished through the effort.- Managed annual IT budget of $30M within 1% of plan 2 years in a row.- Led effort to reallocate 65% of employees to other higher priority projects throughout USAA by restructuring of the organization, building targeted 3rd Party Contracts, and moving parts of our software to other areas of the company for support.- Served as the Plano P&C Site Lead for over 2 years, actively contributing to the enhancement of the Plano brand and fostering relationships across six P&C organizations.
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  • Usaa
    It Technical Manager - Document Modernization (Pics)
    Usaa Dec 2016 - Aug 2021
    Dallas/Fort Worth Area
    - Led my project for more than 5 years, ensuring the successful achievement of all milestones. This involved establishing effective organizations, significant hiring with the right talent, facilitating executive understanding of the project's value and challenges, and consistently delivering impactful results.- Expanded the Document Modernization project from 7 people and 1 leader to a team of 7 leaders and over 160 individuals. Achieved this growth by strategically hiring, transferring expertise from other areas within the company, establishing efficient onboarding pipelines, creating an adaptable organization structure, and securing new contracts with multiple suppliers.- Led negotiations, gathered requirements, and facilitated alignment and signing of 3rd party contracts for my project.- Managed over 100 contractors, ensuring timelines were met, high-quality standards were maintained, processes were established and ran to provide the right level of governance, and payments were authorized and processed on time.
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  • Usaa
    Senior Software Engineer - (Ops Automation)
    Usaa Jan 2015 - Dec 2016
    Dallas/Fort Worth Area
    - Organized and prioritized all software development/tooling work across the entire IT Ops organization containing over 600 employees.- Mentored 4 employees helping them to get through various difficult challenges.- Led a team of 4 in designing and developing innovative solutions to streamline joining meetings from conference rooms, requesting complex database work, and assisting onboarding new employees.
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  • Usaa
    Software Engineer 1, 2, 3 (Ops Automation And Voce Operations)
    Usaa May 2009 - Jan 2015
    San Antonio, Texas Area
    - Developed Software using the following technologies: Java (REST), WebSphere, React/Redux, SQL, and Wicket.- Led 6 scrum teams for over 7 months driving teams to successfully meet difficult timelines.- Managed the technical implementation and support of communication and collaboration tools at USAA, including Chat, Click-to-Call, and Cobrowse, WebEx, and multiple Avaya applications.
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  • Seven Peaks Waterpark
    It Manager
    Seven Peaks Waterpark Apr 2006 - Apr 2009
    - Led the day-to-day operations of a small IT department (2-4 people) through a combination of project oversight, contractor organization, and hands-on involvement in technical details.- Maintained servers, networking gear, and computers for 7 different locations totaling over 150 assets.
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  • Byu Global Service
    Team Member
    Byu Global Service Sep 2005 - Apr 2006
    Configured and resolved problems with Cisco PIX firewalls/VPN routers Resolved network problems over the phone in a help desk environment for location in North, Central, and South America
  • Holland Group
    Assembly Line Worker
    Holland Group Jan 2005 - Aug 2005
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  • The Church Of Jesus Christ Of Latter Day Saints
    Lds Missionary
    The Church Of Jesus Christ Of Latter Day Saints Dec 2002 - Dec 2004
    Responsible for training, motivation, and supervising over 20 fellow full- time volunteersTraining of small groups in communication skillsDeveloped expert speaking and presentation skills

Joshua Hedges Skills

Scrum Agile Methodologies Java Android Management Bash Javascript Routers Cisco Technologies Networking Cisco Ios Linux Unified Communications Databases Software Development Troubleshooting Leadership Json Windows Server Perl Html Sql Web Development Mysql Php System Administration Rest Windows

Joshua Hedges Education Details

Frequently Asked Questions about Joshua Hedges

What company does Joshua Hedges work for?

Joshua Hedges works for Usaa

What is Joshua Hedges's role at the current company?

Joshua Hedges's current role is IT Technical Director at USAA.

What is Joshua Hedges's email address?

Joshua Hedges's email address is jo****@****ast.net

What is Joshua Hedges's direct phone number?

Joshua Hedges's direct phone number is +121099*****

What schools did Joshua Hedges attend?

Joshua Hedges attended Brigham Young University, The University Of Texas At San Antonio, The University Of Texas At San Antonio, The University Of Texas At San Antonio.

What are some of Joshua Hedges's interests?

Joshua Hedges has interest in Android, Audiobooks, Mobile Development, Agile, Science And Technology, Running, Starting A Small Business.

What skills is Joshua Hedges known for?

Joshua Hedges has skills like Scrum, Agile Methodologies, Java, Android, Management, Bash, Javascript, Routers, Cisco Technologies, Networking, Cisco Ios, Linux.

Who are Joshua Hedges's colleagues?

Joshua Hedges's colleagues are Anita Deleon, Daniel Saez, Patsy Meneses, Michelle Nicholas, Max Leviton, Kristy K, Stacie Oliver.

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