Head, Regional Customer Service (Apac)
Current
Aug 2016 - Present
AeroLeads people directory · profile
Joshua Hon Email & Phone Number
Head, Regional Customer Service (APAC) @ BSH | Driving Consumer Centricity
at
BSH Home Appliances Group
1 work email found
@samsung.com
3 phones found area 216 and 498
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head, Regional Customer Service (APAC) @ BSH | Driving Consumer Centricity
Location
Singapore
Who is Joshua Hon? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joshua Hon is listed as Head, Regional Customer Service (APAC) @ BSH | Driving Consumer Centricity at BSH Home Appliances Group, based in Singapore. AeroLeads shows a work email signal at samsung.com, phone signal with area code 216, 498, and a matched LinkedIn profile for Joshua Hon.
Joshua Hon previously worked as Head, Regional Customer Service (APAC) at Bsh Home Appliances Group and Head, Customer Service (Singapore) at Samsung Electronics. Joshua Hon holds Beng (Hon) 2:1, Electrical And Electronics Engineering from The University Of Queensland.
Company email context
Email format at BSH Home Appliances Group
This section adds company-level context without repeating Joshua Hon's masked contact details.
{first}.{last}@samsung.com
86% confidence
AeroLeads found 1 current-domain work email signal for Joshua Hon. Compare company email patterns before reaching out.
Profile bio
About Joshua Hon
With over 27 years of service excellence and management experience in various consumer electronic MNCs, Joshua is also a passionate and result-oriented professional who leads the Regional Customer Service function for BSH Home Appliances Group in APAC. BSH is the market leader in home appliances and solutions, with brands such as Bosch, and Gaggenau.Joshua's core competencies include quality management, operational excellence, and operations management. He has successfully transformed the Customer Service function from Break-Fix to Brand Differentiation, and fostered integration with the main business using Consumer Experience Journey mapping to achieve the Consumer for Life vision. Joshua has also implemented best practices, standards, and processes to improve service quality, efficiency, and customer satisfaction across the region.
Listed skills include Wireless, Telecommunications, Mobile Devices, Mobile Communications, and 22 others.
Current workplace
Joshua Hon's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles · 29 years
Joshua Hon work experience
A career timeline built from the work history available for this profile.
Head, Customer Service (Singapore)
Mar 2014 - Aug 2016
Head, Regional Customer Service Operations (Apac + Mea)
Feb 2008 - Jan 2014
Head, Regional Customer Service & Quality Engineering (Apac + Me)
2007 - 2008
~1 yr
Commodity Lead, Supplier Quality Engineering (Global)
2004 - 2007
~3 yrs
Team Lead, Gsm Product Design & Development Quality (Global)
2001 - 2004
~3 yrs
Lead Auditor, Quality Systems (Sea)
1998 - 2001
~3 yrs
22 education records
Joshua Hon education
Beng (Hon) 2:1, Electrical And Electronics Engineering
The University Of Queensland
Graduate Diploma, Financial Management
Association Of Chartered Certified Accountants (Acca)
Diploma In Electronics And Communications Engineering, Telecommunication
Ngee Ann Polytechnic
"Project Leadership, Management And Communications"
The George Washington University
“Situational Leadership”
Ken Blanchard
“The 7 Habits Of Highly Effective People”
Franklin Covey
“Leadership Training For Managers”
Dale Carnegie
"Essential Influencing Skills"
Discipline Dynamics
"Coaching For Leaders"
Progress-U
“People Leadership Development”
Rim Lead(On)
"Plastic Injection Molding Technology"
Sony Ericsson
"Lcd Design And Engineering"
Telefocal
"Design Of Experiment" (Doe)
Singapore Quality Institute (Sqi)
"Lead Auditor In Iso-9001:2000"
Neville-Clarke
"Transactional Analysis"
Psycan Consulting
"Change & Leadership"
Linkage Incorporated
"Qs-9000 Lead Internal Auditor"
Omnex Inc
"Measurement System Analysis" (Msa)
Omnex Inc
"Statistical Process Control" (Spc)
Amd Sigma College
"Production Part Approval Process" (Ppap)
Novo Quality Services
"Advanced Product Quality Planning" (Apqp)
Novo Quality Services
"Iso-9002 Internal Auditor"
Novo Consulting
FAQ
Frequently asked questions about Joshua Hon
Quick answers generated from the profile data available on this page.
What company does Joshua Hon work for?
Joshua Hon works for BSH Home Appliances Group.
What is Joshua Hon's role at BSH Home Appliances Group?
Joshua Hon is listed as Head, Regional Customer Service (APAC) @ BSH | Driving Consumer Centricity at BSH Home Appliances Group.
What is Joshua Hon's email address?
AeroLeads has found 1 work email signal at @samsung.com for Joshua Hon at BSH Home Appliances Group.
What is Joshua Hon's phone number?
AeroLeads has found 3 phone signal(s) with area code 216, 498 for Joshua Hon at BSH Home Appliances Group.
Where is Joshua Hon based?
Joshua Hon is based in Singapore while working with BSH Home Appliances Group.
What companies has Joshua Hon worked for?
Joshua Hon has worked for Bsh Home Appliances Group, Samsung Electronics, Research In Motion, O2 Uk, and Sony Ericsson.
How can I contact Joshua Hon?
You can use AeroLeads to view verified contact signals for Joshua Hon at BSH Home Appliances Group, including work email, phone, and LinkedIn data when available.
What schools did Joshua Hon attend?
Joshua Hon holds Beng (Hon) 2:1, Electrical And Electronics Engineering from The University Of Queensland.
What skills is Joshua Hon known for?
Joshua Hon is listed with skills including Wireless, Telecommunications, Mobile Devices, Mobile Communications, Operations Management, Quality Management, Quality System, and Aftersales.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial