Joshua Jacks Email & Phone Number

Avon, In, Us

Indianapolis, Indiana, United States

College Station-Bryan Area

Delivered comprehensive support for managed networks covering 10,000+ Wi-Fi access points. Leveraged Built in operating systems to troubleshoot issues and applied networking technologies at Layer 2 and Layer 3 of the OSI model.Provisioned network infrastructure and VoIP equipment. Specialized in Polycom, Yealink, and Grandstream devices for seamless integration into production environments.Ensured optimal functionality and reliability through meticulous planning and testing.Developed JavaScript scripts to streamline backend processes within Google Suite utilizing the rapid application development platform, App Scripts.Managed and maintained the Cisco PBX platform, BroadWorks. Ensured seamless communication services for both VOIP and Analog services for 150+ groups, each having 1 to 50 users.

College Station, Texas, United States

As the Head Coach of the Club Water Polo Team at Texas A&M University, I lead a dynamic program focused on skill development, teamwork, and competitive success. Leveraging my experience as a former member of the team during my college years, I bring a deep understanding of the values and traditions that define Texas A&M's water polo program.Key Responsibilities:Team Assignment and Management: Assessing players' skills and assigning them to appropriate teams (Team A & Team B), I oversee the development and progression of both squads, fostering a positive and inclusive team culture.Practice Coordination: Designing and running engaging and effective practice sessions, I collaborate with team captains to develop practice plans that prioritize skill development and strategic execution.Player Development: Mentoring and coaching players, I provide individualized feedback and guidance to help them reach their full potential, fostering a culture of continuous improvement and excellence.Tournament Participation: Leading the team in traveling to tournaments, both regionally and nationally, I coordinate logistics, develop game strategies, and provide support and encouragement to players during competitions.Game Strategy: Developing tailored game plans for each opponent, I provide guidance and direction to players during matches, making real-time adjustments to maximize performance and achieve success.Leadership and Mentorship: Serving as a role model and mentor to student-athletes, I instill values of sportsmanship, integrity, and dedication, shaping not only athletes but also future leaders.

Bryan/College Station, Texas Area

Provide End User Support for staff, faculty, and research labs within the College of Engineering. Troubleshoot devices (eg. Computers, Lab Machines, Servers, etc.). Manage devices found in research labs, computer labs, and offices throughout my assignedbuildings. Design and create systems to help create a more efficient workflow throughout the organization. (eg. Dashboards for upper management within ServiceNow, Imaging process, Documentation)Aided in the training of both new student technicians and full-time employees.

College Station, Texas, United States

As the Vice President of the Club Water Polo Team at Texas A&M University, I played a pivotal role in the leadership and management of our program, contributing to its success both on and off the pool deck. Collaborating closely with the President and other officers, I helped ensure the smooth operation of the club and the achievement of our goals.Key Responsibilities:Practice Management: In the absence of a coach, I assisted the President in running practices and developing practice plans, ensuring that sessions were structured, engaging, and focused on skill development.Leadership and Mentorship: Leading by example, I served as a role model to all members, both old and new, embodying the values of dedication, teamwork, and sportsmanship that define our club.Meeting Facilitation: Collaborating with club officers, I assisted in leading meetings to discuss team activities, upcoming events, and strategic planning, fostering open communication and teamwork among members.Club Representation: As the Liaison for the Club Team Committee, I represented our club at meetings and events, advocating for the interests of our members and ensuring that our voice was heard within the broader organization.Tournament Planning: Playing a key role in tournament logistics, I assisted in coordinating transportation, hotel accommodations, scheduling, and other arrangements for both away and home tournaments, ensuring smooth and successful events.Home Tournament Organization: In collaboration with other officers, I assisted in planning and organizing home tournaments, including gathering information from other teams, scheduling matches, contacting referees, and coordinating pool setup.

Sugar Land, Texas, United States

As a Warehouse Hand, I played a vital role in the efficient operation of our facility, contributing to material organization, processing, and assembly line activities. With a focus on safety, teamwork, and productivity, I fulfilled a range of responsibilities to support the smooth flow of operations.Key Responsibilities:Cardboard Material Management: I took charge of breaking down cardboard material and compacting it using our industrial compactor, ensuring a clean and organized workspace while adhering to recycling protocols.Material Organization: Utilizing a large ceiling industrial crane, I assisted in the organization of materials, including moving metal components weighing upwards of 200+ lbs to designated storage areas, facilitating easy access and retrieval.Assembly Line Support: I provided valuable assistance in assembly line activities, such as placing elastic rings on plastic heads, maintaining a steady workflow and contributing to the timely completion of production targets.Pallet Organization: Working closely with fork lift operators, I organized pallets, ensuring proper placement and alignment for efficient storage and retrieval of materials, contributing to the overall efficiency of warehouse operations.

Richmond, Texas, United States

As the Swim Team Captain at Foster High School, I embraced a leadership role both in and out of the pool, setting a positive example for my teammates and inspiring them to excel. With a commitment to excellence and a dedication to the success of our team, I played a key role in fostering a supportive and high-performing team culture.Key Responsibilities:Leading by Example: I demonstrated professionalism, dedication, and sportsmanship at all practices, meets, and team events, serving as a role model for my teammates to emulate.Providing Feedback: I actively communicated with the coach, providing feedback on practice sessions and gauging the team's readiness and energy levels. This input helped inform future practice plans and ensure optimal training intensity and recovery.Mentorship: I served as a mentor and support system for younger athletes, offering guidance, encouragement, and advice to help them navigate the challenges of competitive swimming and develop their skills and confidence.Achieving Excellence: Through hard work and determination, I consistently performed at the highest level, culminating in qualifications for prestigious events such as the Texas 5A State Swim Meet. My success motivated and inspired my teammates to strive for their own personal bests.