Chief Operating Officer
Cottonwood Heights, Ut, Us
Architect, lead and execute the company’s strategic and operating plans. Re-engineer organizational infrastructure and provide day-to-day administrative guidance. Lead service line expansion critical to future success. Drive innovation in concierge-level customer care, customer savings metrics, healthcare provider network and medical management, software engineering, IT management and redesign, human resources, analytics and strategic alliance relationship management. Lead development and restructure of overall operating model and execution of the individual parts. Establish key business operating and continuity plans. Manage recruiting and retaining key personnel by creating a collaborative and highly productive work environment. Provide strategic leadership regarding vital external partnerships and build, buy, outsource decisions. Ensure appropriate resourcing, requirements, testing, and implementation of solutions to support operations. Responsible for business systems, data assets, data integrity, core processes and security. Monitoring of organization-wide activities ensuring superior quality, implementation of policy procedure and regulations, establishment and enforcement of financial controls, maximizing efficient use of resources, implementation, and oversight of compliance of government regulation, legal and ethical, establishment of overall organization employee compensation structure and company-wide communication.