Joshua Thomas Email & Phone Number

Mississauga, Ontario, Canada

Ottawa, Ontario, Canada

- Orchestrated inspection documents for each type of mailbox module catered to a non-technical audience for a straightforward inspection- Modeled process swim lanes and value stream maps utilizing lean sigma principles for a finer understanding in losses regarding time and money for each process- Updated and modernized the maintenance manual regarding mailbox modules to include present and relevant information for various types of maintenance. This updated maintenance manual was published and is used by all quality inspection officers throughout Canada Post.- Conducted data analysis through Excel on provided field data for areas that have a surplus of packages being delivered to formulate implementation deadlines for new mailbox modules as well as coordinating quality checks.

Mississauga, Ontario, Canada

- Presented financial solutions to families in an effort to grow their financial literacy and foster interpersonal communications- Communicated all processes and solutions to a non-technical audience to help them understand their wealth and situation as well as what can be done going forward- Assembled weekly team meetings to see progress and maintain a positive work environment for all team members and to increase inclusivity. If anybody had any questions or needed help it was provided abundantly- FSCO license certified

Mississauga, Ontario, Canada

- Responsible for keeping an organized registrar for client information- Informed customers about all the available products and services through scheduled zoom calls- Executed in-person showings for a closer look at the product for the customers. - Presented all details about the product and answered any questions that the customer may have pertaining to our services.

Brampton, Ontario, Canada

• Crosschecked and maintained applicant data for passport renewals, OCI, visa, work permit and police clearance for Indian foreign nationals• Consulted applicants with clear and straightforward communication to efficiently maximize the number of applicants able to apply everyday•Partnered with fellow employees to complete categorizing all supporting documents for ease of access and a mess-free environment

Mississauga, Ontario

• Coordinated multiple classes a week for high school students ranging from grade nine through twelve which helped students achieve a thorough understanding of course content ahead of the material being taught in classes• Communicated with students outside of tuition hours over various online media sources to allow for an in-depth understanding of specific questions which would appear on upcoming evaluations• Developed and maintained student information registrar over Excel and other record-keeping media for an organized system for convenient future retrieval