Joshua Kasprzyk Email & Phone Number

North Tonawanda, Ny, Us

Amherst, New York, United States

• Responsible for continuous improvement, and development of the multi-million dollar acceleration product line.• Responsible for maintaining all aspects of the acceleration product line with well over 2000 unique product types and variants.• Responsible for training, and managing the acceleration product management team as their direct report.• Responsible for technical product support to the sales centers, and divisions focused on the acceleration product line.• Responsible for training the sales force to aid them with selling acceleration products in a number of application specific environments.• Responsible for monitoring competitors, and new competing products in order to provide the sales force with our unique selling points.• Responsible for forecasting strategic high selling products to ensure proper procurement of components and production efficiency. • Responsible for calculating and setting Master Prices to ensure a proper CM1 margin on all associated products.• Responsible for maintaining products in the ERP production database SAP along with new product creation and initiation.• Responsible for coordinating special projects, and custom products between the sales centers, production center, and engineering departments in order to ensure all aspects of the customer requirements are satisfied.• Responsible for maintaining a roadmap strategy for the acceleration product line ensuring new products meet target market segments over the next 5 to 10 years.• Responsible for collaborating with the marketing department to maintain accurate product information and specifications in datasheets, manuals, and other technical documentation as well as website content maintenance.• Responsible for supporting activities related to new product launches in regards to the website, conferences, and demo coordinations.• Responsible for clearly, and precisely communicating the acceleration product line with all international employees across the organization.

Amherst, New York, United States

Amherst, New York, United States

Amherst, New York

• Daily tasks included setting up and running lab tests, recording data, writing engineering test protocols, and reports as well as carrying out engineering change orders (ECOs) in the quality management system (QMS) MasterControl to update and maintain accurate BOMs, drawings, and technical documents in the ERP production database JD Edwards Enterprise E1.• Responsible for all activities associated in complying with an ISO 9000 quality system.• Responsible for all engineering sustaining efforts for the Stationary Oxygen Concentrator (SOC) product lines to ISO 8359. • Responsible for all technical support of the SOC product lines including the resolution of technical issues by implementing design changes to improve product quality and qualifying alternate parts / suppliers per the defined Design Control requirements.• Reduced production and field failures by troubleshooting, test, and failure analysis on product rejects.• Researched alternate designs in order to reduce BOM costs, assembly times, and increase reliability.• Constant interaction with suppliers researching new designs, implementing cost saving measures, and resolving quality issues.• Technical point of contact for all of the other functional departments: Sales, Marketing, Quality, Purchasing, Service, and Manufacturing. • Responsible for troubleshooting and resolving product issues.• Built, tested, and evaluated potential design changes and prototypes prior to being introduced to Production.• Maintained a positive working relationship with vendors and external parties while resolving problems and providing parts / prototypes.• Maintained an accurate list of recorded data and an organized and professional lab station.

Amherst, New York

North Tonawanda, New York

• Provided exceptional, attentive, and friendly customer service. • Cleaned, straightened, and stocked shelves and displays for a professional and organized look in the department.• Responsible for the changeover of showcased weekly specials building creative displays, end caps, and related structures.• Aided with the training of new associates.• Ensured proper handling, receiving, and unloading of product from trailers.• Maintained a clean and orderly backroom by organizing the grocery area for quick access of product, stacking pallets, etc.• Ensured compliance of regulatory and company policies in terms of operations, safety, and sanitation.• Ensured accurate count of weekly product orders to minimize shrink and supply expense.• Maintained, and rotated perishable products to ensure proper shelf life.• Ensured all coolers, freezers, and cases were operating correctly and at proper temperature.

North Tonawanda, New York