Vp, Global Support
Current
Mar 2023 - Present
AeroLeads people directory · profile
Joshua Lamarche Email & Phone Number
CX & Operations Leader | Builder | Advisor
at
Clari
2 work emails found
@sbcglobal.net
9 phones found area 630, 847, and 708
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
CX & Operations Leader | Builder | Advisor
Location
San Francisco Bay Area, United States, United States
Company size
Who is Joshua Lamarche? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joshua Lamarche is listed as CX & Operations Leader | Builder | Advisor at Clari, a company with 51 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at sbcglobal.net, phone signal with area code 630, 847, 708, and a matched LinkedIn profile for Joshua Lamarche.
Joshua Lamarche previously worked as VP, Global Support at Clari and Advisor at Multiple Companies. Joshua Lamarche holds Bachelor Of Science, Information Systems from Depaul University.
Company email context
Email format at Clari
This section adds company-level context without repeating Joshua Lamarche's masked contact details.
{first_initial}{last}@sbcglobal.net
89% confidence
AeroLeads found 2 current-domain work email signals for Joshua Lamarche. Compare company email patterns before reaching out.
Profile bio
About Joshua Lamarche
Service delivery executive with over 20 years of experience scaling world class technical support & customer service organizations in B2B IoT, SaaS, hardware, enterprise software and hyper-growth environments. Adept managing global support & success functions, prioritizing the voice of the customer, enabling rapid scale, mentoring future leaders, driving process improvement & business transformation, leveraging BPOs and strategic partnerships, and integrating teams and technology acquired through M&A. Passion for building enthusiastic, engaged, diverse and experienced teams that make a positive impact on the world, and create lifelong customer loyalty. Skills & Expertise: People Leadership, Operational Excellence, Customer Success, Business Transformation, Innovation, Problem Solving, Strategic Vision, Mergers and Acquisitions, Partnership Management, Rapid Scale, Turnarounds, Key Performance Indicators (KPI), Customer Satisfaction (CSAT), Net Promoter Score (NPS), Outsourcing (BPO), Cost Optimization, Customer Advocacy, Customer Relationship Management (CRM), Global Team Leadership, Customer ExperienceI look forward to connecting via LinkedIn messaging or directly at joshualamarche@gmail.com.
Listed skills include Technical Support, Virtualization, Project Management, Management, and 44 others.
Current workplace
Joshua Lamarche's current company
Company context helps verify the profile and gives searchers a useful next step.
Clari
10 roles · 27 years
Joshua Lamarche work experience
A career timeline built from the work history available for this profile.
Advisor
CurrentMultiple advisory roles to technology startups in leadership, strategy, scalability and service delivery.
2020 - Present
~6 yrs 4 mos
Advisory Council Member - Customer Experience (Cx)
Advisory council member for the Customer Experience (CX) Certificate Program at Cal State East Bay to mentor students and provide input on curriculum and program effectiveness.
Aug 2021 - Aug 2023
Head Of Customer Support
Serving as head of global Customer Support organization for hyper-growth B2B SaaS business reporting into CCO. Designing disruptive customer experiences, and scaling out an innovative world-class team that lives & breathes creating raving fans.
Oct 2020 - Mar 2023
Head Of Technical Support
Senior Director, Technical Support ('19 - '20)Director, Technical Support ('18 - '19)Served as head of global Technical Support function for hyper-growth IoT SaaS business reporting into EVP/CFO. Helped scale company valuation from $1.4B to $6.3B within 18 months, growing the team 7x to 100+ employees solving 200k+ cases annually to retain $300M ARR.
2018 - 2020
~2 yrs
Director, Technical Support
Served as head of Technical Support function for Western US region reporting into global VP providing 24x7 multi-channel coverage for over a dozen enterprise products to retain $150M ARR.
2015 - 2018
~3 yrs
Director, Global Partner Support
Created global Partner Support function reporting into global VPs of Support and Alliances to enable partner influenced revenue growth from $2M to $100M annually.
2014 - 2015
~1 yr
Senior Manager, Technical Support
Senior Manager, Technical Support ('12 - '14)Manager, Technical Support ('08 - '12)Served as head of Technical Support function for 3 largest enterprise software product lines, including direct and global BPO teams providing 24x7 coverage, reporting into global VP.
2008 - 2014
~6 yrs
Manager, Technical Support
Rovi Corporation (Now Tivo)
Manager, Technical Support ('03 - '08)Global Escalation Engineer, Technical Support ('02 - '03)Project Manager, Technical Support Operations ('01 - '02)Served as head of global escalations function within Technical Support organization for 2 largest product lines, handling all critical escalations, strategic accounts, and high profile CX issues reporting.
2001 - 2008
~7 yrs
Senior Support Engineer, Technical Support
Senior Support Engineer, Technical Support ('00 - '01)Support Engineer, Technical Support ('99 - '00)
1999 - 2001
~2 yrs
Team & coworkers
Colleagues at Clari
Other employees you can reach at clari.com. View company contacts for 51 employees →
TW
Tom Williams
Colleague at Clari
Portland, Oregon Metropolitan Area, United States, United States
View →
HN
Harold Nguyen
Colleague at Clari
San Jose, California, United States, United States
View →
IA
Ian Ashenbremer
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
TN
Tyler N.
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
AL
Angela Lim
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
DN
Divya Narasimhan
Colleague at Clari
Greater Seattle Area, United States
View →
PP
Prabhat Pal
Colleague at Clari
Mumbai, Maharashtra, India, India
View →
HW
Holly Wilson
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
SH
Sri Harsha Solasa
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
EC
Eva Chen
Colleague at Clari
Brooklyn, New York, United States, United States
View →
Tom Williams
Colleague at Clari
Portland, Oregon Metropolitan Area, United States, United States
View →
HN
Harold Nguyen
Colleague at Clari
San Jose, California, United States, United States
View →
IA
Ian Ashenbremer
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
TN
Tyler N.
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
AL
Angela Lim
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
DN
Divya Narasimhan
Colleague at Clari
Greater Seattle Area, United States
View →
PP
Prabhat Pal
Colleague at Clari
Mumbai, Maharashtra, India, India
View →
HW
Holly Wilson
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
SH
Sri Harsha Solasa
Colleague at Clari
San Francisco Bay Area, United States, United States
View →
EC
Eva Chen
Colleague at Clari
Brooklyn, New York, United States, United States
View →
2 education records
Joshua Lamarche education
Bachelor Of Science, Information Systems
Depaul University
Associates Of Science, Information Systems
Morton College
FAQ
Frequently asked questions about Joshua Lamarche
Quick answers generated from the profile data available on this page.
What company does Joshua Lamarche work for?
Joshua Lamarche works for Clari.
What is Joshua Lamarche's role at Clari?
Joshua Lamarche is listed as CX & Operations Leader | Builder | Advisor at Clari.
What is Joshua Lamarche's email address?
AeroLeads has found 2 work email signals at @sbcglobal.net for Joshua Lamarche at Clari.
What is Joshua Lamarche's phone number?
AeroLeads has found 9 phone signal(s) with area code 630, 847, 708 for Joshua Lamarche at Clari.
Where is Joshua Lamarche based?
Joshua Lamarche is based in San Francisco Bay Area, United States, United States while working with Clari.
What companies has Joshua Lamarche worked for?
Joshua Lamarche has worked for Clari, Multiple Companies, California State University - East Bay, Gong, and Samsara, Inc.
Who are Joshua Lamarche's colleagues at Clari?
Joshua Lamarche's colleagues at Clari include Tom Williams, Harold Nguyen, Ian Ashenbremer, Tyler N., and Angela Lim.
How can I contact Joshua Lamarche?
You can use AeroLeads to view verified contact signals for Joshua Lamarche at Clari, including work email, phone, and LinkedIn data when available.
What schools did Joshua Lamarche attend?
Joshua Lamarche holds Bachelor Of Science, Information Systems from Depaul University.
What skills is Joshua Lamarche known for?
Joshua Lamarche is listed with skills including Technical Support, Virtualization, Project Management, Management, Enterprise Software, Leadership, Databases, and Pre Sales.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial