Josh Larson Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wisconsin, United States

Responsible for helping internal and external customers successfully utilize our technology platform. Provide tier 2 support, answer technical questions, provide recommendations to build teams, and help create a knowledge base of common issues.

Greater Milwaukee Area

Responsible for a variety of functions relating to the company's support of OFCCP compliance services, involving the execution of daily operational tasks that include job reviews, job cross-postings, account setups, credential management, customer service, and ensuring quality standards are met throughout the process.

Greater Milwaukee Area

Split workdays between the compliance and IT operations departments. Responsibilities included: set up new technology equipment and applications for new hires; imaged laptops; set up and configured development servers; administered whitelists for email security (Mimecast); processed website access requests; worked with Dell on technology equipment repair; troubleshot equipment issues with users; inventoried technology equipment; assisted Systems Engineer with requests; processed technology equipment-move project as company consolidated from two floors to one.

Greater Milwaukee Area

Responsible for daily Office of Federal Contract Compliance Programs (OFCCP) services that include: job reviews, job cross-postings, account setups, credential management, customer service, and ensuring quality standards are met throughout the process.

Greater Milwaukee Area

On a part-time basis. Compiled statistics, standings, and results and composed publications for all 19 championship sports and conference office, primarily on the organization’s website and social media platforms. Maintained all technology for the organization and commissioner’s office, including hardware, software and email and web hosting. Served as liaison for conference athletics communication professionals and the Director of Athletics Standing Committee.

Greater Milwaukee Area

Promoted and supported all of the Inferno's intercollegiate sports and department via the department's website and social media platforms. Produced video broadcasts for home events, provided statistical coverage, maintained team archives and history, and was the main contact for NCAA and conference reporting.

Madison, Wisconsin Area

Administered and maintained user accounts, logical access and networks on multiple applications, domains and environments within compliance of Payment Card Industry Data Security Standards (PCI DSS) and Sarbanes-Oxley requirements.

Madison, Wisconsin Area

Administered creation of new user accounts and removal of separated user accounts on multiple applications, domains and environments for multiple global locations.

Madison, Wisconsin Area

Aided in the overseeing of the IS Operations representatives and associates, as well as providing second and third tier support of the operations staff.

Madison, Wisconsin Area

Support of worldwide system and network infrastructure consisting of 200+ Windows Servers, 10+ AS/400 servers, multiple UNIX and Linux servers, and 1200+ retail sites interconnected through Cisco routers. Investigated and resolved issues with performance, production job flow and network health demonstrating strong diagnostic skills across multiple platforms.

Madison, Wisconsin Area

Madison, Wisconsin Area

Provided technical assistance to customers on inbound telephone support calls for Palm, Inc. handheld devices, accessories and software. Successfully walked customers through step-by-step process for troubleshooting hardware and software issues.