Joshua Carmichael Email & Phone Number

Everett, Washington, United States

As a human Resource Business Partner at Snohomish County, I provide strategic HR support to departments and divisions, with a focus on leave and accommodations management. I develop and execute leave and accommodations management programs, ensuring compliance with federal and state laws, as well as county policies and procedures. I manage leave and accommodation request for employees and ensure a positive employee experience through efficient and fair decision-making. Some key responsibilities include. providing guidance and support to managers and employees on leave and accommodations management policies, procedures, and compliance matters. Analyzing leave and accommodations data and metrics to inform decision-making and measure the impact of accommodations management initiatives. Collaborating with other HR functional areas, including compensation and benefits, talent acquisition, and employee relations, to align initiatives with over HR strategy.

United States

Within my position as a Human Resource professional, I have analyzed processes for improvement, defined new procedures, optimized understanding, monitored outcomes, and controlled processes to minimize financial impact which has resulted in $250,000 in cost savings. I handle workplace investigation with sensitivity with ensure consistent process are followed. I have identified and resolved performance problems by facilitating communication and improved employee performance causing a 5% reduction in employee turnover. Because of my successes, I was given workers compensation, disability claims, and leave of absence administration and effectively reduced the average time an employee is out of work from 8 months to 3 days per claim. Additionally, I have taken on improving safety, decreasing financial risks, and reducing costs in all functional areas by identifying training solutions, evaluating processes, updated policies, and ensure tribal code, federal law, and state laws are followed.

United States

As a PSR I was able to utilize my knowledge of insurance coverages and EPIC billing resolutions to provide qualify work. I specifically excelled in my ability to be crossed trained in different departments doing registration, billing, admin, medical record, and referrals. I was appointed EPIC Super User and assisted in training, building, testing, and implementing in clinical and non-clinical areas. I was able to enhance patient/doctor interaction by creating new policies and procedures. I also established the Community Outreach Program which was an interactive fundraising for food, toys, and clothing.

Bellevue, Wa

As an EPIC Instructional Designer I Designed, developed, and implemented computer-based training, instructor led courses, virtual classroom courses, evaluation tools, and quick start guides. After rigorous study I became certified in five (5) different EPIC certifications: Resolute Hospital Billing Administrator, Single Billing Office Administrator, HIM Deficiency Tracking, HIM Coding and Abstracting, and HIM Release of Information; version 2010. I also managed 20+ Credentialed Trainers including developing and administering Credentialed Trainer instruction and proficiency assessments, coaching, and personal career development. I assisted my team by providing support and leadership with other application/integrated areas using prior experience.

Greater Seattle Area

As a staffing supervisor I managed the daily operations of 30+ staff in the float/medical records department; including interviewing, attending meetings, staffing schedule, patient advocate, standardizing policies and procedures, daily operation reports, time clock management, and coaching/mentoring staff. I was given a big project to roll out a department restructure which included: training of new staff, identifying areas of improvement, creating procedures to maximize patient care. Increased Patient Balance collections by providing support, building a “team” environment, and educating staff of tools to provide excellent customer service.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Human Resources Management And Services