Joshua Lopez, Mba Email and Phone Number
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Technical Skills:Languages & Databases: SQL (PostgreSQL, MySQL), Python, JavaScript, HTML, CSSTools & Platforms: Chrome DevTools, GitHub, Jira, Zendesk, Postman, Salesforce/Service CloudData Analysis & Reporting: BigQuery, Custom PostgreSQL Queries, ExcelWeb Development & Debugging: HTML, CSS, JavaScript, React, XcodeMonitoring & Troubleshooting: Honeybadger, Incident Reporting, Debugging, System OptimizationIT & Help Desk Skills:Operating Systems: Linux Fundamentals, Windows FundamentalsNetworking: TCP/IP Model, HTTP Protocol, Web RequestsActive Directory: Currently learning and masteringAzure: Currently learning and masteringOther Skills:Customer Support: SaaS systems, Client Satisfaction, Knowledge Sharing, Technical DocumentationAs a Technical Specialist with expertise in IT support, troubleshooting, and SaaS solutions, I bring 4+ years of experience helping businesses optimize their technical operations. I have a strong foundation in SQL, Python, and web development (HTML, CSS, JavaScript), which I have leveraged to develop custom solutions that enhance efficiency and solve complex technical issues.Throughout my career, I’ve:-Spearheaded the integration of PostgreSQL queries in Google's BigQuery environment, developing over 10 custom reports that increased data accessibility by 25%.-Led cross-functional projects to design and implement data-driven reporting frameworks, improving client insights and operational efficiency by 30%.-Reduced ticket resolution times by 40% through creative problem-solving and technical expertise in HTML, CSS, and JavaScript.Additionally, I have 2+ years of experience in SQL for data analysis and reporting, along with a collaborative approach to working with engineering and product teams. My focus is on providing tailored solutions that not only resolve issues but also enhance the overall user experience.If you’re looking for a problem-solver with a passion for technology and a commitment to delivering results, let’s connect.Past Experience: 1.7 years of Web Development:HTML/CSS, Bootstrap, Chakra UIJavaScript: Node.js, ES6, React (Redux), React Native and Next.jsDB: MySQL, FirebaseHeroku, Web User Interface Design (UI), Version Control(Git), PostmanWordPress experience (1 year)Shopify Theme Development experience (6 months)
Got Mortgage Solutions
View- Website:
- gotmortgagesolutions.com
- Employees:
- 10
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Senior Mortgage Loan OfficerGot Mortgage SolutionsLos Angeles, Ca, Us
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Technical Support SpecialistIntellum Jul 2022 - Oct 2024Atlanta, Georgia, Us• Developed and integrated custom PostgreSQL queries in Google's BigQuery environment for clients, delivering over 10 tailored reports that improved data accessibility by 25%..• Led the design and implementation of a data-driven reporting framework, improving client insights and operational efficiency by 30%.• Utilized HTML, CSS, JavaScript, and Chrome DevTools to develop solutions that reduced ticket resolution times by 40%.• Elevated the technical knowledge of the Tier 1 support team by conducting regular knowledge-sharing sessions.• Acted as a key technical resource, improving support strategies and contributing to a 15% increase in client satisfaction.• Initiated and conducted knowledge-sharing sessions to elevate the technical capabilities of the Tier 1 support pod, drawing from my extensive background in software development and data analytics.• Check out my useless project for Intellum-https://github.com/jflopezr11/copenhagen_theme/blob/master/README.md -
Licensed Mortgage Loan OriginatorVirtualending Sep 2021 - Oct 2024Rancho Cucamonga, California, Us -
Front End Web Developer/ Data AnalystLopez Web And Mobile Solutions, Llc Nov 2018 - Oct 2024As a self-employed professional, design websites for clients. Responsibilities include:• Making website development proposals• Designing page layout and working with content management systems• Making sure work follows the client’s branding policy• Lots of code, and collaborating with graphic designers and content writers.
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Technical Support EngineerShogun Oct 2020 - Sep 2021We'Re A Remote Company, Us● Played a pivotal role as one of the first Technical Support Engineers for Shogun's new product, "Frontend," a headless app for e-commerce websites.● Utilized HTML, CSS, JavaScript, and React to effectively debug and provide solutions for clients' frontend issues.● Collaborated closely with Software Engineers, the product team, and Marketing to ensure seamless support and customer satisfaction.● Demonstrated strong problem-solving skills by identifying, testing, and reporting 50+ bugs, leading to a 15% reduction in critical issues.● Established efficient collaboration within the Support team, actively participating in brainstorming sessions and finding solutions for escalated technical issues. -
Technical Support SpecialistShogun Sep 2020 - Oct 2020We'Re A Remote Company, Us
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React Native DeveloperHcl, Llc Jun 2020 - Jun 2020
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Front End Web Developer InternFaithful Central Bible Church Jan 2020 - Apr 2020Faithful Central Bible Church is currently going under an update. • Currently writing in HTML, CSS and JavaScript on the updated website• Using Drupal as CMS. • MySQL for database -
Help Desk Associate Iii | Subject Matter Expert|First Republic Bank Oct 2016 - Jan 2019San Francisco, Ca, UsAs the Associate III,• Provided technical support by troubleshooting• Problem solving for clients experiencing difficulties using all retail applications available on FirstRepublic's website and Mobile App.• Responsible for providing excellent client service to both external and internal clients via phone, e-mail,or onsite requests.• Management: had to prove proficiency in preparing reports and correspondence with the types of callsand concerns from clients.• Assisted with the administration and training programs for new hires. -
Bank Teller, Atm Custodian & Customer Service RepresentativeWells Fargo Dec 2015 - Oct 2016San Francisco, California, Us• A key member of the Wells Fargo team. • Provide customer service and response to inquiries and requests over the phone.• To satisfy our customers’ financial needs and help them succeed financially. • Ability to navigate multiple computer systems, applications, and utilize search tools to find information• Accurately maintaining and balancing a cash drawer.•Delivering upon customer needs for products such as safe deposit boxes, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop. -
Lifeguard, Swim Instructor, Swimming Coach & Front Desk Administrative AssistantCity Of West Hollywood May 2014 - Oct 2016West Hollywood, Ca, Us• Rescue distressed persons, using rescue techniques and equipment.• Inspect recreational facilities for cleanliness.• Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers.• Work with administrative staff to schedule: swim lessons, swim camps, and employee hours. • Instruct and teach participants in swimming, or other recreational activities and provide safety precaution information.• Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices• Performing in-person and phone interviews with candidates -
Barista, Barista TrainerStarbucks Sep 2013 - Jul 2015Seattle, Wa, Us• Greet customers as they arrive at the Starbucks outlet and inquire into their orders• Provide customers with information on popular coffee blends• Assist patrons in finding seats inside the coffee shop and take their orders• Educate customers about the history of each coffee blend when inquired -
Lifeguard, Synchronize Swimming Coach & Synchronize Swimming Coordinator SupervisorLos Angeles County Jun 2008 - Jan 2012• Rescue distressed persons, using rescue techniques and equipment.• Inspect recreational facilities for cleanliness.• Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers.• Contact emergency medical personnel in case of serious injury.• Instruct participants in swimming or other recreational activities and provide safety precaution information.• Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Joshua Lopez, Mba Education Details
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University Of RedlandsMaster Of Business Administration (M.B.A.) -
Ucla ExtensionFull-Stack Web Development Certificate.
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Arizona State UniversityPsychology
Frequently Asked Questions about Joshua Lopez, Mba
What company does Joshua Lopez, Mba work for?
Joshua Lopez, Mba works for Got Mortgage Solutions
What is Joshua Lopez, Mba's role at the current company?
Joshua Lopez, Mba's current role is Senior Mortgage Loan Officer.
What is Joshua Lopez, Mba's email address?
Joshua Lopez, Mba's email address is jo****@****gun.com
What schools did Joshua Lopez, Mba attend?
Joshua Lopez, Mba attended University Of Redlands, Ucla Extension, Arizona State University.
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