Experienced in Hardware, Software, and Networking technical support and repairs. Responsibilities have been, but are not limited to:•Day to day management of 200+ web servers, proxy’s, reverse proxy’s, citrix XenApp 6.5 and Citrix PVS 7.6•Configuring, implementing, and managing fundamental Epic Technologies: +Chronicles configurations +Epic Printing Service +Hyperspace +Hyperspace Web +Citrix Hyperspace Client delivery +Interconnect +MyChart +Care Everywhere•Microsoft Application Request Routing•Microsoft IIS configuration and maintenance•Microsoft Active Directory Certificate Services•Investigate, analyze and resolve problems that cause degradation in services•Analyze and resolve problems related to LAN/WAN, PCs, and networking•Support the installation and maintenance of published security patches.•Maintain up to date and accurate documentation, logs, and backup procedures. •Work with software and hardware vendors to facilitate the timely resolution of problems•Support Active Directory configuration•Administer and optimize servers for optimal performance and to minimize security vulnerabilities. •Diagnose, analyze and resolve problems that cause degradation in services by monitoring error logs and running diagnostics.•Reduce security risks and software problems by testing and applying published patches & updates.•User account maintenance, file restoration and other maintenance and support duties, as needed.•Perform system upgrades, including server based application releases, and other software installations.Specialties: Windows Server, VMware, Active Directory, Citrix, Powershell, IIS