Managed a multi-year, $2M global sales relationship program for a Fortune 50 technology solutions providerEstablish and deliver customized results to a diverse set of stakeholders:1. Senior Leadership – Identification and socialization of high-level actionable insights via presentations and corporate communications2. Sales and Customer/Partner Experience Groups – created and communicated detailed presentations to drive Area-level initiatives and actions3. Account Teams – Lead the development of multiple (online and offline) sales tools utilized by thousands of Account Teams throughout the worldDrive results integration into internal client systems to tell the story and maximize research valueHire, develop and manage junior project team staff

Managed multiple tracking and one-time studies for a Fortune 15 telecommunications providerMix of quantitative and qualitative research covering Customer Acquisition and Churn, Satisfaction and Product Development:1. Conducted research using conjoint analysis, identifying optimal product mix and pricing via a custom built simulator2. Moderated phone qualitative interviews (IDIs)Led all phases of each project including study design, data collection, analysis of results and presentation of findingsManaged project team to ensure on-time delivery of all reporting and analysis

Took on a larger leadership role in all phases of project including study design, data collection, analysis of results and presentation of findingsEnsured on-time delivery of data collection, reporting and analysis through constant interactions with partners and internal resources

Provided support across a wide range of qualitative and quantitative client engagements Day-to-day responsibilities included coding, significance testing and validation of findingsExpedited the data to reporting process through self-taught analytic tools such as SPSSAttained mastery of Microsoft Office suite (Word, Excel, PowerPoint)