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“You’ve got to start with the customer experience and work back toward the technology, not the other way around.”With close to two decades of experience as a retail/digital experience professional, executive leader and entrepreneur, I have a steadfast commitment to improving organizational processes, partner/client relations and creating world class end customer experiences. I love solving complex problems, building exceptional, high performing teams and building exceptional on and offline customer solutions.I have a unique skill set that encompass a fusion of creative, user experience (UX) and technical expertise.I have also had the pleasure of building and leading some of the finest digital experience teams in the world (and I can say that emphatically). I am a trusted leader that sets goals, challenges my teams, provides clear organizational direction, and inspires creatives daily to produce their best work. My team's projects are routinely on time, budget and produced at a high level.Some of the brands that I have been fortunate to work with and design experiences for include: Adidas, Hugo Boss, Diesel, Timbuk2, ASICS, Home Depot CA, Bridgestone, Amway, Dow Corning, Simon Premium Outlets, L’Oreal, Buffalo, Versace, Crocs, Polo, Ralph Lauren, Tommy Hilfiger, Lacoste and Boeing.Capabilities at-a-glance:♦ Business Development ♦ Innovation ♦ Team Development ♦ Creative Culture ♦ Consulting / Business Intelligence Services ♦ User Experience (UX) Services ♦ Strategic Marketing Services ♦ Creative & Visual Design Services ♦ Consumer InsightsIf you have any questions or want to talk Chicago sports (Go Bears!), please connect with me on LinkedIn or e-mail me at: ► jmurack@yahoo.com
Suncoast Interactive
View- Website:
- suncoastinteractive.com
- Employees:
- 9
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Founder - CeoSuncoast InteractiveSarasota, Fl, Us
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Executive Vice President Global MarketingAstound Commerce Oct 2019 - Feb 2023New York, New York, UsAstound Commerce propels revenue and relationships by developing innovative commerce experiences. Our solutions address every channel, every touch point and every step of the shopping journey because commerce is about more than checkout and conversion.Through a forward-thinking, results-driven approach, Astound Commerce serves leading global brands such as adidas, L’Oréal, Under Armour, Jimmy Choo, Lacoste and Versace. We combine world-class technology , innovative customer experience, customer engagement strategy, research and a proven methodology to deliver exceptional commerce experiences for global customers. -
Senior Director - Commerce Product & Service StrategyAstound Commerce Jan 2019 - Oct 2019New York, New York, UsAstound Commerce propels revenue and relationships by developing innovative commerce experiences. Our solutions address every channel, every touch point and every step of the shopping journey because commerce is about more than checkout and conversion.Through a forward-thinking, results-driven approach, Astound Commerce serves leading global brands such as adidas, L’Oréal, Under Armour, Jimmy Choo, Lacoste and Versace. We combine world-class technology , innovative customer experience, customer engagement strategy, research and a proven methodology to deliver exceptional commerce experiences for global customers.
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Na Creative Commerce Delivery Lead - Brand Experience StudioSapientrazorfish Mar 2017 - Dec 2018New York, Ny, Us -
Director - User + Customer ExperienceSapientrazorfish Oct 2014 - Mar 2017New York, Ny, UsRazorfish Commerce helps innovative clients do business digitally with customer experience, content, commerce, communications, and analytics. We provide eBusiness solutions that make a difference for Global 2000 and midmarket companies worldwide. Key Accomplishments:• Recruited remote user experience design talent and successfully built an award-winning team, growing from 2 to 15 within eighteen months.• Managed the day to day activities of a remote creative organization that serviced technical ecommerce projects from concept to back-end build out for clients. Established and executed experience vision and delivery processes for new business development and additional internal partnerships.• Mentored UX team with a focus on creative and professional development. Developed work plans, monitored budget and assigned resources according to project requirements.• Successfully managed a portfolio of noteworthy clients including Home Depot CA, Amway, Boeing, Dow Corning, Hubbell, Simon Properties, ASICS, Bridgestone and Academy Sports and Outdoors.
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Director Of User Experience / Experience ConsultantAstound Commerce Nov 2011 - Oct 2014New York, New York, UsAstound Commerce, the world's largest independent digital commerce agency, combines strategy, technology, creativity, insight and a proven methodology to deliver exceptional digital shopping experiences. Through a forward-thinking, results-driven approach, Astound Commerce serves leading global brands. Founded in San Francisco in 2000, the passionate team of over 700 dedicated, diverse industry and technology experts has decades of ecommerce experience and more than 400 implementations under their belt to address the complex challenges, advancing technologies and unique needs of global markets.Key Accomplishments:• Multi-faceted roll that involves juggling the digital agencies’ growth strategy, sales, delivery capacity, operations, people management and talent acquisition.• Developed and rolled-out a collection of creative service offerings that align with the strategic growth plans and support the firm’s overall service offerings and long term objectives.• Directed the agency engagement teams that launched global ecommerce sites for some of the largest brands in the world including Adidas, L’Oreal, Adidas, Buffalo, Versace, Crocs, Timbuk2, Polo, Hugo Boss, Ralph Lauren, Tommy Hilfiger and Lacoste.
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Vice President Of Marketing | MerchandisingPhoenix Ink Corporation Nov 2009 - Nov 2010UsSenior marketing executive for this niche service provider of ink refill and related consumer products. Provided all encompassing leadership creating vision, strategy and structure for the organizations marketing and merchandising initiatives including promotion, new business development, social media development, lead generation, trade shows, account development / management and pricing.Key Accomplishments:• Managed and trained 4 new merchandising captains (vending, print, collections, ink and toner) projected to increase annual revenues $3-5 million annually.• Developed successful marketing and new business opportunities with Fortune 500 companies (OfficeMax, SuperValu, Walgreens, Wal-Mart) that helped introduce new services and increase sales. Programs projected to increase annual revenues $20-50 million dollars annually.• Implemented operational and procurement efficiencies that directly resulted in $30-50k+ in annual savings.• Provided all encompassing leadership creating vision, strategy and structure for the organizations marketing and merchandising initiatives including sales programs, social media initiatives, web/ecommerce development and traditional marketing and branding. -
Director - Visual Merchandising - In Store Signing And Point Of PurchaseOfficemax Inc. Apr 2007 - Nov 2009UsResponsible for the design, development and communication of all institutional graphics, environment signage and promotional point-of-purchase to support corporate promotional and brand strategies for a Fortune 500 retailer employing 35,000 associates through direct sales, catalogs, e-commerce and more than 950 stores with annual revenue of 9 billion+ dollars.Key Accomplishments: • Directed, trained and motivated 8 direct reports: creative designers, project managers, and procurement. Collaborated with Executive, Branding, Marketing, Store Development, Production and Store Operations on strategic initiatives.• Idealized, developed, created and procured over 1000 annual permanent branding and environmental signage programs for 950 retail locations. Maintained a 100% on time/budget for all programs.• Developed, directed, and maintained the departmental financial budget/forecast exceeding $8 million dollars annually. • Directed and implemented operational and procurement efficiencies that directly resulted in $500k+ in annual savings. -
Director Of Marketing | Ecommerce OperationsAction Village, Inc. Dec 2000 - Sep 2006Joined company as a Marketing Manager and rapidly advanced to Director of Marketing/Operations with responsibility for sales, merchandising, marketing and operations for e-commerce website with $28 million dollars annually in sales. Provided leadership and training for a staff of 55 employees including creative, customer service, sales, warehouse staff. Member of executive management committee determining company policy and strategic direction.Key Accomplishments:• Directed and oversaw the organization's annual marketing policies, objectives, and initiatives, including over 100 email flyers, 250,000+ direct mail catalogs/post cards, 100 special web promotions/sales, 8 trade events, and over 250 pages of print advertising.• Managed 50,000 diverse SKUs across 7 product lines including item production, photography, web execution and promotion.• Spearheaded the company’s largest new product line introduction generating $5+ million in revenue and increasing overall company profit margin by 20% in 3 years.• Contributed to the growth of the company from $15 million in 2001 to $28+ million in 2006.• Managed $1.5 million dollar print and web advertising budget including negotiation of contracts with outside vendors.
Josh Murack Skills
Josh Murack Education Details
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Depaul UniversityMarketing & Business Managmet
Frequently Asked Questions about Josh Murack
What company does Josh Murack work for?
Josh Murack works for Suncoast Interactive
What is Josh Murack's role at the current company?
Josh Murack's current role is Founder - CEO.
What is Josh Murack's email address?
Josh Murack's email address is jm****@****hoo.com
What is Josh Murack's direct phone number?
Josh Murack's direct phone number is +194198*****
What schools did Josh Murack attend?
Josh Murack attended Depaul University.
What are some of Josh Murack's interests?
Josh Murack has interest in Sandcastle Sculpting, New Technology, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Reading, Poverty Alleviation, Science And Technology.
What skills is Josh Murack known for?
Josh Murack has skills like E Commerce, Social Media Marketing, Mobile Marketing, Marketing Strategy, Seo, Marketing, Social Media, Online Marketing, Sem, Web Design, Strategy, Lead Generation.
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