Joshua Olszewski Email & Phone Number

Chicago, Illinois, United States

● Use established diagnostic techniques to perform troubleshooting and repairprocedures on inoperative and/or malfunctioning network devices, security, voice,computers, peripheral devices, multimedia equipment, and communication devices;carry out a thorough analysis to identify recurring problems/trends to establish rootcauses.● Perform basic troubleshooting and analysis procedures to identify and correct networkaccess and connectivity-related problems; thoroughly… Show more ● Use established diagnostic techniques to perform troubleshooting and repairprocedures on inoperative and/or malfunctioning network devices, security, voice,computers, peripheral devices, multimedia equipment, and communication devices;carry out a thorough analysis to identify recurring problems/trends to establish rootcauses.● Perform basic troubleshooting and analysis procedures to identify and correct networkaccess and connectivity-related problems; thoroughly analyze recurringproblems/trends to establish root causes.● Build/assemble computers from appropriate parts and components and configure localmachine operating systems using appropriate domain requirements and networkoptions.● Perform operating system (OS) and application installations/updates on networkedcomputers.● Maintain appropriate maintenance and repair records and logs.● Provide on-site support for students, teachers, administrators, and school buildingsto both proactively and reactively address day-to-day technology concerns andissues.● Be able to perform physical duties associated with the delivery and relocation oftechnology equipment; includes maintaining the appropriate inventorydocumentation.● Be able to successfully fulfill work order requests in a timely and appropriatemanner.● Be able to multitask in time-sensitive situations while maintaining effectivenessand efficiency expectations.● Develop job-related planning goals and project task lists, and prioritize job/workrequirements with a minimum of supervision.● Provide appropriate technical advice and assistance to other school staff andstudents in support of curriculum, teaching and learning goals and objectives. Show less

Greater Chicago Area

Work with Principals to determine their wireless needs as schools focus on One-to-One initiatives.Design Wireless infrastructure to support the school's need within budget.Collaborate with Maintenance staff on site to determine the best way to run new cable in existing structures, some over 100 years old.Work with SBTC Networking team to determine what equipment (switches/routers/servers) is best for each site and quote using NetSuite.Support SBTC Network Technicians to… Show more Work with Principals to determine their wireless needs as schools focus on One-to-One initiatives.Design Wireless infrastructure to support the school's need within budget.Collaborate with Maintenance staff on site to determine the best way to run new cable in existing structures, some over 100 years old.Work with SBTC Networking team to determine what equipment (switches/routers/servers) is best for each site and quote using NetSuite.Support SBTC Network Technicians to troubleshoot connectivity problems.Oversee a team of four in the installation of: Aruba/Ubiquiti wireless access points, distribution frame racks, standard wall/ceiling mounted projectors, Epson Interactive Projectors and Interactive Smart Boards in Archdiocese schools.Pull, terminate, label Cat5e/Cat6/Coax/Fiber in an organized fashion so that whoever has to work on it afterwards can easily determine what device and/or drop each cable goes to.Build and label new distribution frames and server racks.Clean up, trace, and label existing server racks.Train new Install Team employees on best practices for pulling, terminating, and labeling cable.Train new Install Team employees on best practices for installation and configuration of standard wall/ceiling mounted projectors, Epson Interactive projectors, and Smart Boards Show less

Greater Chicago Area

Supervise 18 IT Support SpecialistsManage 24 Schools and Parishes Assist schools in identifying IT equipment upgrades for the school year. Primary point of contact for clients for projects and issues. Conducted Weekly Ticker Review of ClientsWorked with Procurement Manager to coordinate delivery of equipment to client sites Covered at client sites for when an IT Support Specialist was unavailable to cover their shift

Greater Chicago Area

Regular team lead on installs when supervisor was at another job site or unavailableCommunicate with supervisors and administration on status of current projectInstall Wireless Access Points, VoiP phones, IP Cameras, Switches and Network RacksRun Cat5 cable to and from mainframeInstall raceway to protect exposed wiring Install Projectors both ceiling mounted and wall mountedAddress and troubleshoot day-to-day networking issuesWork with faculty and administration to… Show more Regular team lead on installs when supervisor was at another job site or unavailableCommunicate with supervisors and administration on status of current projectInstall Wireless Access Points, VoiP phones, IP Cameras, Switches and Network RacksRun Cat5 cable to and from mainframeInstall raceway to protect exposed wiring Install Projectors both ceiling mounted and wall mountedAddress and troubleshoot day-to-day networking issuesWork with faculty and administration to ensure quality and ease of use of new technologies Show less

Greater Chicago Area

Qualifying leads.Basic knowledge of Sales ForceBasic training in the sales and closing process.Basic understanding of OSHA HAZCOM standards in regard to MSDS sheets.

Freeport, Il

Checking in patients.Working with insurance companies.Repairing glasses.Choosing and fitting glasses that best fit the customers personality and face.Closing the office.

Freeport, Il

Opened and Closed Bar.Used Aloha POSPrepared Food.Made drinks per customer requests.Entertained Customers as needed.Cleaning including Sweeping, Mopping, Trash, and Dishes.Waited on Tables.Operated Indoor Golf simulator.

Freeport, Il

Open and Closed Store.Counted Safe and made bank runs.Used Micros POSBarista.Drive thru.Front counter.Cleaning including Sweeping, Mopping, and Dishes.Prepared Food.

Northwest Illinois

General Carpentry. I was involved in everything from remodel to additions to building from the foundation up to the roof.Roofing- Tin and Shingle.Trim work.Framing.Siding.Window and Door Installation.Kitchen Remodeling including Cabinet Installation and Counter-top Installation.Drywall Hanging/Mudding.Decking.Flooring including tile and laminate floor.