• Communicate with third-party property management companies and equity partners to facilitate expectation clarity and portfolio optimization across 14 states and Puerto Rico.• Strategize with third-party property management groups to proactively manage every asset's revenue, expenses, NOI, resident satisfaction, reputation management, revenue management, and key revenue-generating vendors.• Conducts routine site visits and inspections; discusses weekly leasing, occupancy, CapEx, and… Show more • Communicate with third-party property management companies and equity partners to facilitate expectation clarity and portfolio optimization across 14 states and Puerto Rico.• Strategize with third-party property management groups to proactively manage every asset's revenue, expenses, NOI, resident satisfaction, reputation management, revenue management, and key revenue-generating vendors.• Conducts routine site visits and inspections; discusses weekly leasing, occupancy, CapEx, and renovations.• Acts as the first point of contact with the debt and equity providers and investment principals.• Ensure all financials are delivered timely and accurately.• Oversight of all specific guidelines, budget due dates, and reporting requirements.• Analyze and approve monthly operating statements. Report variances compared to the budget while incorporating action plans.• Maintain compliance with investor equity agreements and recommend operational or financial strategies to optimize returns at the asset level.• Analyze economic trends and forecast trends that impact the property regarding long/short-term disposition and exit strategy changes.• Manages Tax Appeals and Loan Compliance.• Conduct annual property insurance audits to confirm adequate coverage amounts and competitive prices.• Work with Senior Management, Investors, and Acquisitions to assist with developing the business plans.• Identify potential risks and variations from the business plans and outline effective mitigation items.• Provide project management for all renovations. Manage vendors, approve bids, track deadlines, and manage the budget.• Create and execute annual budgets for each asset.• Ensure compliance with governmental and state guidelines.• Develop and implement company best practices, forms, and documents.• Travel as needed to inspect the property within the portfolio to ensure viability, prudent operational performance, and fiscal management. Show less

Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA, and all other Federal, State and Local laws pertaining to Multi-Family Housing.• Ensure that all rents are collected and posted and deposited on a daily basis.• Perform and schedule all evictions, utility cut off’s and enforce adherence to all lease rules and regulations by all residents.• Assure that all vendors are on the approved vendor list and are… Show more Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA, and all other Federal, State and Local laws pertaining to Multi-Family Housing.• Ensure that all rents are collected and posted and deposited on a daily basis.• Perform and schedule all evictions, utility cut off’s and enforce adherence to all lease rules and regulations by all residents.• Assure that all vendors are on the approved vendor list and are compliant in Nexus.• Ensure that scheduling of turnkey units and processing of accounts payable are timely and accurate.• Hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. • Assist in budget preparation as well as maintaining expenses within the budget guidelines.• Conduct market surveys as required and create, implement marketing plans for ongoing success and high occupancy of community.• Provide high level of customer service at all times to residents, resulting in decreased turnover and high resident retention. Oversee lease renewal program for maximum retention.• Initiate and implement all policies and procedures while maintaining excellent staff and resident communication. The Community Manager must walk all rent readies as well as the property on a regular basis ensuring that it is well maintained. During these inspections, all liability and/or deficiencies should be reported to their Regional Manager immediately.• Review and approve all leasing application files; enforce Community Qualifying Criteria in a fair and consistent manner for all leasing applicants.• Oversee all accounting transactions. Manage cash accounts, pay vendors as directed by Regional Manager and owner, maintain accurate bookkeeping at all times.• Respond to all emergency situations, preparing all necessary reporting and notifying the Regional Manager. Show less

• Reviews and analyzes reports, records and directives then confer with Owners to obtain status required for planning department activities such as new commitments, the status of work in progress, problems encountered and coordinates activities of department with related activities of other departments. • Evaluates current procedures and practices for accomplishing company and departmental objectives to develop and implement improved procedures and practices.• Monitors and manages… Show more • Reviews and analyzes reports, records and directives then confer with Owners to obtain status required for planning department activities such as new commitments, the status of work in progress, problems encountered and coordinates activities of department with related activities of other departments. • Evaluates current procedures and practices for accomplishing company and departmental objectives to develop and implement improved procedures and practices.• Monitors and manages productivity which includes reporting activities to the corporate office.• Directs staff in the processing of appropriate applications; assures compliance with state and federal regulations and company standard operating procedures.• Utilizes cost-effectiveness of labor and material resources.• Assign or delegates all maintenance request from each facility to the Facility Manager and follows through to ensure timely completion of each request.• Give work directions, resolve problems, prepare schedules and sets deadlines to ensure timely completion of work.• Monitors all office needs and resolves tenant’s problems.• Maintain up-to-date files on all employees and tenants.• Conducts evictions of tenants in compliance with court order and state Statue.• Initiates or authorizes employee hire, promotion, discharge, or transfer.• Audit all properties every month, i.e. contents of the building, occupancy, rent raise reports, and allowances.• Oversee delinquency programs and collection efforts.• Attend weekly meeting for all properties.• Organize/attend all elections and turnover meetings.• Prepare, Manage and Maintain the property budget.• Review monthly operating statements and complete variance report• Conduct scheduled and unscheduled property inspections/audits.• Ensure proper response of emergency situations.• Perform employee annual reviews.• Audit Maintenance, Leasing, and Accounting staff Productivity. Show less

• Oversight of all financial and operational aspects in the Atlanta Portfolio covering 1,500,000 sf of commercial, retail, and residential properties.• Oversight of all P & L, CapEx, Forecasting and Budgeting efforts.• Ensures operational excellence for all properties in the portfolio; provides support, critique and guidance to properties falling short of brand standards and company expectations.• Strengthen your team, build a culture of excellence and hospitality, and develop… Show more • Oversight of all financial and operational aspects in the Atlanta Portfolio covering 1,500,000 sf of commercial, retail, and residential properties.• Oversight of all P & L, CapEx, Forecasting and Budgeting efforts.• Ensures operational excellence for all properties in the portfolio; provides support, critique and guidance to properties falling short of brand standards and company expectations.• Strengthen your team, build a culture of excellence and hospitality, and develop future Industrious leaders through in-depth coaching, performance management, and hiring.• Development and excitation of portfolio-wide action plans.• Select, develop, manage, and lead all management team members.• Guide, develop, and implements policies, procedure, and systems to improve business operations.• Provides leadership relative to annual marketing plans.• As necessary, perform on-the-ground coverage for your team members while they are out on vacation. Show less

• Achieve sales objectives and build revenues. • Lead a team of two Assistant Managers and one floater.• Creation and Management of property budget.• Oversight of all accounts receivable, payable, and ledger disputes.• Manage all vendor contracts.• Develop and manage all marketing strategies to for my 1,044 storage facility.• Developed the Corporate Training Manual for Space Shop Self Storage.• Corporate training for all new Space Shop Employees.• Maintain and… Show more • Achieve sales objectives and build revenues. • Lead a team of two Assistant Managers and one floater.• Creation and Management of property budget.• Oversight of all accounts receivable, payable, and ledger disputes.• Manage all vendor contracts.• Develop and manage all marketing strategies to for my 1,044 storage facility.• Developed the Corporate Training Manual for Space Shop Self Storage.• Corporate training for all new Space Shop Employees.• Maintain and schedule all turn and maintenance needs.• Assisting in the formulation and implementation of marketing strategies. • Maintain appropriate financial controls and achieve weekly/monthly financial goals.• Consistently demonstrate, deliver and teach exceptional customer service techniques.• Maintain a safe environment for employees and clients at all times.• Maintain timely and accurate administrative processes in all job duties by.• Develop and maintain all vendor relationships. Including oversight of janitorial service• Oversight of all Facility improvements and needs.• Prepare Accounting report including P&L reviews, accounts receivables and forecasting.• Creation and maintenance of property budget.• Oversight of our leasing structure.• Creation and implementation of our collections process.• Develop marketing calendars for the community.• Examine rates of all comparable markets to ensure we remain competitive. Show less

• Responsible for all strategic marketing plans, SWOT analysis, and Marketing efforts.• Develop and maintain all vendor relationships. Including oversight of janitorial service.• Direct supervision of one additional team member• Creation and Management of property budget.• Oversight of all accounts receivable, payable, and ledger disputes.• Manage all vendor contracts.• Developed the Corporate Training Manual for Roswell Office Suites.• Corporate training for all new… Show more • Responsible for all strategic marketing plans, SWOT analysis, and Marketing efforts.• Develop and maintain all vendor relationships. Including oversight of janitorial service.• Direct supervision of one additional team member• Creation and Management of property budget.• Oversight of all accounts receivable, payable, and ledger disputes.• Manage all vendor contracts.• Developed the Corporate Training Manual for Roswell Office Suites.• Corporate training for all new Office Suite Employees • Develop and Manage all marketing strategies to for my 328 offices and conference space.• Oversight of all Facility improvements and needs.• Prepare Accounting report including P&L reviews, accounts receivables and forecasting.• Property re-branding and re-positioning.• Manage all lead sources, online, lead services, and internal traffic.• Creation and maintenance of property budget.• Implementation of our leasing structure.• Created and maintained innovative Renewal and new lease campaigns.• Cultivated relationships in our target market, which lead to the introduction of master leases.• Work closely with clients to identify their needs and challenges to provide better services. • Creation and implementation of our collections process.• Develop marketing calendars for the community.• Examine rates of all comparable markets to ensure we remain competitive. Show less

• Interviewing, screening and hiring of any potential employee for all departments.• Training and scheduling of all team members.• Lead a team of 14 employees, including, all Leasing Agents, Community Assistants, and the Accounting Team.• Property re-branding and re-positioning.• Manage all lead sources, online, lead services, and internal traffic.• Leased the property from 28% to 98%. • Created a successful resident’s event campaign. • Develop marketing calendars… Show more • Interviewing, screening and hiring of any potential employee for all departments.• Training and scheduling of all team members.• Lead a team of 14 employees, including, all Leasing Agents, Community Assistants, and the Accounting Team.• Property re-branding and re-positioning.• Manage all lead sources, online, lead services, and internal traffic.• Leased the property from 28% to 98%. • Created a successful resident’s event campaign. • Develop marketing calendars for the community.• Maintained a budget of over $250,000.00 for the community. Show less

• Responsible for all strategic marketing plans, SWOT analyses, and Marketing efforts • Created and maintained innovative Renewal and new lease campaigns.• Develop marketing calendars to help generate a virtually zero cost marketing program. • Examine rates of all comparable markets to insure we remain competitive.• Develop and headed all leasing efforts for the 1,054 units in my area.• Utilized strong ability to sell marketing ideas, strategies and tactics.