Joshua Phang Email & Phone Number

Singapore

Singapore

Singapore

• Establish and maintain strategic account development and partnership management to enterprises and associations in the Food Services and Agri-food sectors
• Analyse industry-related insights to uncover new opportunities and facilitate enterprise and workforce transformation
• Plan and execute industry-specific manpower development initiatives, such as job redesign for the Food Services sector and conversion programmes for the Agri-food industry, to ensure that the jobs provided by.
• Manage adoption and marketing of workforce intervention programmes to support enterprises' transformation efforts to become more manpower-lean and remain competitive
• Led team in identifying opportunities and deploying new innovation projects, including conceptualising and operationalising a zero-cost marketing strategy to drive outreach and increase WSG's top-of-mind awareness.

Singapore

Singapore

• Oversaw group guestrooms and banqueting processes for confirmed events at the hotel, including high profile head of state and ministerial visits to Singapore, major conferences and conventions
• Analysed and customised the needs of organisers to individual needs, and above all, generated additional revenue through effective upselling
• Developed and maintained solid relationships with clients, vendors and internal stakeholders
• Supported hotel in other major events, such as the annual IISS Shangri-La Dialogue, Asia's premier defence summit attended by heads of defence ministries and ministers from around the world; the 6th Singapore-Malaysia.

Singapore

• Managed the logistical and administrative arrangements for corporate and government functions held at the hotel, ranging from 6-pax meeting to 1000-pax dinner & dance
• Handled incoming corporate event enquiries with high service standards
• Conducted site inspections and sales activities as required, including negotiations and contracting, in order to follow-up on enquiries and ensured high business conversion ratio

Singapore

• Demonstrated versatility and excelled serving in various roles during traineeship, including managing events as an acting Events Manager, coordinating the implementation of the corporate bookers’ loyalty programme.

Singapore

• Supervised crew in day-to-day operations on resort premises comprising of over 49 hectares in land area, including event set-up and ushering, as well as queue and crowd management at various venues around the resort
• Handled and provided assistance to guest enquires and ensured the highest level of guest satisfaction

Las Vegas, Nevada Area

• Booked and scheduled bands/artists, and handled matters pertaining to daily performances of musical acts at Nevada Wild Fest, southern Nevada’s 5-day music festival and fair
• Assisted with selling and management of food and commercial booths to vendors for the event
• Managed event’s online social media presence
• Provided administrative and operational event support to management team

Singapore

• Assisted international media journalists/photographers with general enquiries
• Facilitated interview sessions between drivers/constructors and media/public
• Acted as an intermediary between FIA officials and the media through the dissemination of official event information pertaining to the races