Main point of contact for 200+ employees and contractors in 22 offices across North AmericaResearch, deploy and document new software across the company Propose budgets and renegotiate existing contracts with vendors to reduce operating expensesImplement Device Management and inventory system for all hardware and softwareInvestigated and solved major issues with wireless connectivity at headquartersManage SaaS solutions including: G Suite, Slack, JIRA, Confluence, AWS, Salesforce & ZendeskInstall Munki to enforce security policies and automate software distributionSetup Video Conferencing equipment in multiple rooms to assist with remote office communicationDevelop de-provisioning scripts to automate off boarding processes using G Suite API and Slack APIInstall and maintain end user VPN infrastructureAssist with on-premise and cloud Linux server deployments.

Quick Technology provides technical support and IT consulting for various industries and verticals.Some of our projects include:Virtualization and SaaS solutionsLocal and Cloud Server MigrationsMulti site VPN installation

Responsible for the overall maintenance and development of our data center operations. I designed and implemented a complete virtualization conversion of all servers and managed a help desk for over 500 end users.

Manage Inbound Help Desk calls for 500+ usersDevelop projects and programs for Franchise DepartmentHandle all IT related issues in Tucson office

Maintain Lotus Notes Database for over 1000 clientsCreate programs and systems to streamline employee tasksManage electronic financial statement process for 400+ McDonald’s stores

Manage 6 Windows 2003 servers, 45 Windows XP workstationsWork with clients to compile information for accounting recordsCreate and implement document management systemSend electronic financial statements for 400+ McDonald’s stores