Josh Townsend Email & Phone Number

Ashburn, Va, Us

Ashburn, Va, Us

Ashburn, Virginia, United States

Ashburn, Virginia

• Serve as the volunteer CEO of a multi-million dollar non-profit, leading strategic and operational efforts to provide essential emergency response services, significantly enhancing community safety and well-being in Ashburn and Loudoun County, VA.• Oversee comprehensive organizational functions including development, fundraising, marketing, grant-writing, and advocacy, collaborating closely with local government officials to ensure top-tier service delivery and community support.• Foster a collaborative and innovative organizational culture, working directly with the fire chief and operational staff to streamline the delivery of life-saving services, while championing initiatives that promote pride, accountability, and safety across the organization.• Drive key human resources, IT, and government relations initiatives, ensuring robust internal support structures enhance the effectiveness and reach of organizational efforts.

Ashburn, Virginia

I believe that when neighbors help neighbors, our community becomes stronger and safer. By bringing my core values - pride, dedication, sacrifice, family, duty and a sense of community - to my work as volunteer firefighter and emergency medical technician (EMT) on nights and weekends (or when called on for daytime emergencies), my fellow volunteers and I save lives and property, while strengthening our community.This work allows me to exercise a unique set of skills and hone other skills that I rely on in my day job. Focus, decision making, team building, leadership and resiliency bring on new meaning in the fire service and I carry these skills to my career in Information Technology.

Ashburn, Va

The Vice President of the Department is an elected position within the Department. The VP assists the President of the Department in running the day-to-day affairs of the department, including financial management, community relations, administrative and member coordination, enforcement of company rules, and all other executive actions necessary for the proper functioning of a multi-million dollar, volunteer-led, non-profit public service agency.Key roles and responsibilities as elected Vice President in Loudoun County’s largest volunteer fire and rescue department included:• Advocate for and enable a culture of pride, shared ownership, creativity, collaboration, accountability, and safety across both operational and administrative sections of the department. • Identify and drive opportunities for thought leadership and organizational growth for a complex organization rooted in tradition.• Restructured administrative teams to streamline operations, enhance personal accountability and responsibility.• Mentoring and developing committee chairs and other leaders in the organization to empower effective contributions to the goals of the organization.• Advocacy and outreach to local and regional public and elected officials to advance public relations, policy and funding requirements of the volunteer organization.• Development of $1.2m annual budget, and on-going activities geared towards cost reduction and increased income through grants, donations, sponsorship and public funding.• Provide IT support to Ashburn Volunteer Fire and Rescue Department as acting IT Director.• Oversee Marketing/Public Relations efforts• Member of construction team for design/build of new $9m state-of-the-art fire station. Oversaw aspects of construction, physical plant, technology services and other fire/rescue-specific elements of the multi-year project.• Direct company’s social media, publicity, public education and B2B sponsorship activities

Ashburn, Virginia

Ashburn, Virginia, United States

• Engineered VMware Cloud Foundation's transformation into a leading SaaS/Subscription hybrid cloud platform through strategic product positioning and messaging, significantly enhancing market presence and customer adoption.• Led cross-functional teams, including product management, engineering, and marketing, to orchestrate successful product launches, leveraging creative collaboration to ensure seamless execution and impactful market entry.• Created compelling marketing materials, from presentations to articles, that effectively communicated brand narratives and resonated deeply with targeted audiences, strengthening brand loyalty and engagement.• Cultivated strong partnerships with OEMs, GTM, and technology partners, aligning joint messaging and optimizing global sales strategies, while empowering sales and channel partners with targeted messaging and tools that boosted market reach and sales effectiveness.

Ashburn, Va

Developed comprehensive technical marketing materials including best practices, reference architectures, and technical presentations for VMware’s Software-Defined Data Center (SDDC) technologies, significantly enhancing field, partner, and customer enablement.Led key projects such as the VMware Product Walkthrough site and the VMware Mobile Knowledge Portal app, driving sales and implementation support tools that facilitated worldwide field enablement and customer adoption.Authored publications including 'Virtualization 2.0 for Dummies' and 'VMware Software-Defined Data Center Capabilities and Outcomes' whitepaper; delivered global sales training, contributing to the strategic narrative and technical understanding of VMware solutions.Served as Demo Captain at the annual VMworld conference, crafting compelling demonstrations for a 20,000+ attendee international event, and collaborating closely with Product Management, Marketing, and Field Organizations to align product messaging and enhance solution adoption.

Washington D.C. Metro Area

Organize group meetings, recruiting membership, marketing events, social media engagement, public speaking, MC events.

Herndon, Va

• Led a diverse team of consultants and engineers as the SME for VMware and cloud technologies, spearheading technical enablement and evangelism to enhance team innovation and technical excellence.• Orchestrated the design and implementation of VMware-based solutions for varied clients, integrating strategic consultation with detailed requirement analysis to meet specific business needs.• Developed and executed marketing strategies, including crafting technical collateral and presentations for industry events, enhancing brand visibility and engagement across key audiences.• Mentored and led quality assurance for professional services engineers during complex technical engagements, ensuring adherence to best practices and professional standards in solution delivery.

Fairfax, Va

• Led the architecture, implementation, and maintenance of a robust 150-server, 100% virtualized infrastructure, supporting critical applications including Exchange, SQL, SharePoint, and Active Directory, ensuring high availability and performance for sensitive DoD projects.• Directed IT operations and strategic systems management across multiple high-security environments, including the Pentagon and National Guard Bureau, enhancing system reliability and efficiency for VMware-virtualized SQL databases, web portals, and data analysis tools.• Spearheaded the development and enforcement of stringent security protocols and system architecture improvements, significantly bolstering defense against potential cyber threats and ensuring continuous compliance with DoD security mandates.• Fostered strong client relationships through proactive communication and expert consultative support, leading to enhanced service satisfaction and reinforced trust in our consultancy’s capabilities within the Federal/DoD sector.

Vienna, Va

Planned, designed and implemented enterprise solutions involving VMware, NetApp, and Microsoft Technologies. Experience with the design, architecture and implementation of Virtual Infrastructure environments using VMware VI, Virtual Center, Lab Manager, DRS and HA. Designed and Implemented Microsoft Active Directory Environments. Experienced in Microsoft Exchange, Microsoft SQL and Microsoft Share Point implementations and migrations. Hands on experience with iSCSI, NFS and Fibre Channel protocols on NetApp storage.

Charged with complete oversight of global IT operations with the goal of creating a unified technology team to solve complex business issues through alignment of IT strategy with business objectives. Overall design, planning and operational management of Approva’s technology infrastructure and resources including LAN and WAN hardware and software, server and email administration, PC and laptop support, CRM application, remote data center facilities and telecommunications systems. Led enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration migration and documentation. Leveraged highly available VMware Virtual Infrastructure (VI3) environment to improve server availability, reduce workload for IT staff, and automate server deployment for various business units.

Provided day-to-day support, training, and technology implementation as well as long-term project management for small to medium sized corporate networks. Conceptualized and implemented systems upgrades. Worked with clients to analyze current network needs and identify areas in need of improvement. Researched and deployed innovative usage of technology to improve client productivity and efficiency. Managed team of help desk technicians and network engineers to meet needs of customers. Drafted technical documentation on projects, specifications, solutions and problems.

Corfu, Ny

Why does my work as a summer laborer for a local roofing and siding company appear on the LinkedIn profile of an IT professional so many years later? Because early work experience shapes who we are throughout our career. In this job, I learned the value of hard (really hard) work, the practice of Quality in my work (as in the metaphysics of Quality discussed in Zen and the Art of Motorcycle Maintenance), craftsmanship, and the enjoyment of building something with your own hands that has lasting value (the work I did some 20 years ago is still visible and as reliable for my customers today as when I completed the work). I also learned to appreciate co-workers as mentors as I learned the skilled trades of roofing and siding installation and repair. Finally, while I didn't shake my fear of heights, I learned to hold fear, respect, and courage in balance through my work - a skill that I still apply today.

Harrisburg, Pa

As an intern in the Bureau of Market Development, International Trade Division, I contributed to Division and Market initiatives including drafting reports, coordinating inbound and outbound international trade delegations, assisting with International Agricultural Trade Show component of the annual PA State Farm Show, and research, drafting and development of two Bureau annual reports for the Pennsylvania General Assembly legislature.

Arlington, Virginia

Coordinated inbound and outbound international trade missions to China, Vietnam, Laos, Cambodia, the Philippines, and other developing countries in East and South East Asia. Generated reports, documentation, and grant writing activities for the Agency.

Corfu, Ny

First jobs are important, and can help lay the groundwork for a successful career for children who are taught to value the experience and grow through trial and errors on the job. As my first employment opportunity in middle school, I learned the formalities of workplace etiquette. I also gained experience in coping with challenging managers, underperforming co-workers, and varied personalities as I interacted with guests, management, and colleagues.My first job was as a Customer Service Representative at Premier Parks/Six Flags Darien Lake Theme Park, Camping Resort, and Amphitheater. I started as a ticket-taker at the front gate and was soon promoted to a Customer Service Representative where I was responsible for providing exceptional customer care for park guests, including accessibility accommodations, complaint resolution, lost and found, and general assistance. In addition, I provided audit and cash drawer accountability support for the ticket desk and attraction sales throughout the park. I also assisted with ticket sales, group sales, and general front-gate operations as needed.

Ba, Political Science, International Relations, Cum Laude

Activities and Societies: Student Government Officer Columnist for Student Newspaper Campus Security OfficerGraduated Cum Laude.

International Business/Trade/Commerce

Activities and Societies: Internship at the United States Trade and Development AgencyThe American Studies Program combined intensive.