Joshua Walburn Email & Phone Number

Denver, CO, US

Greater Denver Area

Denver, CO

• Analyze and process property and auto claims including those involving minor injuries.
• Establish effective communication of claim activity to client, attorneys, and claimant during the claims process.
• Adherence of effective and detailed file documentation regarding all communication with involved parties, and updated file progress.
• Evaluate coverage, gather information, determine exposure size, determine liability, and negotiate settlements of liability claims.
• Coordinating of and monitoring vendor referrals for additional investigation or inspection of property and scene locations.
• Setting up and monitoring process for recovery purposes.

Lone Tree, CO

∙Promptly and effectively investigate and settle personal lines non-injury claims, in relation to both homeowners and auto policies.∙Determine applicable policy coverages and clearly communicate coverages to customers.∙Obtain necessary investigative information from all interested parties and sources.∙Training on, and daily use of multiple claims reporting.

Greenwood Village, CO

∙Fielding command center phone calls from all over the world, regarding issues ranging from password resets to entire platforms failure.∙Putting merchants first to make sure that all processing and funding issues are addressed and minimal client impact is reported.∙Working with a team of experts in different areas of credit, debit, check, and ATM.

Denver, CO

∙Management of the branch rental fleet varying from 90-100 cars on rent as well as on the lot. Making certain that every rental vehicle put on the road is up to Hertz safety standards, and taking necessary steps to address those that are not. This kept our fleet utilization over 92% for more than ten weeks straight to lead our area in Colorado. ∙Promoting.