AeroLeads people directory · profile
Joshua Sutter Email & Phone Number
Implementation Manager
at
Coastal
1 work email found
@nav.com
2 phones found area 618
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Joshua Sutter? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joshua Sutter is listed as Implementation Manager at Coastal, based in Greater St. Louis, United States. AeroLeads shows a work email signal at nav.com, phone signal with area code 618, and a matched LinkedIn profile for Joshua Sutter.
Joshua Sutter previously worked as Risk Operations Lead at Nav Technologies, Inc. and Risk Operations Lead at Nav Technologies, Inc.. Joshua Sutter holds Bachelor’S Degree, Theatre Literature, History And Criticism from Southern Illinois University Edwardsville.
Company email context
Email format at Coastal
This section adds company-level context without repeating Joshua Sutter's masked contact details.
{first_initial}{last}@nav.com
86% confidence
AeroLeads found 1 current-domain work email signal for Joshua Sutter. Compare company email patterns before reaching out.
Profile bio
About Joshua Sutter
Motivated, reliable, and goal-oriented professional seeks to leverage industry-leading customer service training, communication skills, leadership skills, Fraud investigation and mitigation, sales experience, workforce management skills, and business operations experience to broaden work experience and advance my career.
Listed skills include Sales, Sales Operations, Retail Banking, Loan Origination, and 46 others.
Current workplace
Joshua Sutter's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Joshua Sutter work experience
A career timeline built from the work history available for this profile.
Risk Operations Lead
Risk Operations Lead
Customer Success Manager
Customer Success Manager:• Build ZenBusiness’ Money products customer success processes and procedures.• Create customer-facing and internal documentation (FAQs, Help Articles, SOPs, Quick Texts).• Created internal processes for Salesforce to best support new incoming email volumes.• Manage a team of technical support agents (Performance Coaching, Monitored Support Volumes, Created individual and team Goals)..• Utilized workforce management best practices to create optimized schedules to best support our incoming volumes.• Built reports within Salesforce, intercom, and TalkDesk.Fraud and Risk Lead:• Created workflows and rules within Unit21 risk software to track Identity verification for KYC onboarding, Fraudulent transactions, and risky behavior (Account Takeovers, Good Merchants Gone Bad, etc.)• Monitored and Reviewed all alerts with Unit21.• Utilized internal client dashboard for reviews.• Created internal documentation and SOPs regarding trends and processes.• Built reports to determine trends in fraudulent and risky activity.
Jun 2020 - Jan 2022
Customer Success Manager
Jun 2020 - Jul 2020
Operations Analyst
• Create schedules for global support teams.• Monitor ticket levels and assign tickets out accordingly for support analysts.• Monitor call volumes and request additional analysts to take inbound calls.• Create and develop additional support processes.• Coordinate training for support analysts• Monitor escalations from account managers regarding specific tickets and issues.• Utilize Workforce Management software (Monet, Five9, Salesforce)• Project management
Aug 2018 - Apr 2020
Project Coordinator
• Develop projects for clients to distribute to freelance contributors.• Monitor contributors' activity and success rate.• Communicate new processes to contributors.• Build and manage contributor teams.• Build workflows for clients.
Apr 2018 - Jul 2018
Fraud Operations
• Investigate fraudulent activity.• Educate merchants on how to secure their Square accounts.• Train and assist new representatives on investigation methods and techniques.• Mitigate loss for the risk department.• Create email content for the team to be sent to merchants.• Collaborate on the creation of new risk models needed to flag potentially fraudulent activity.
Mar 2016 - Feb 2018
Personal Banker And Loan Officer
• Educates and sells customers on banking products most appropriate for attaining their financial goals following a complete analysis of their needs.• Executes loan processing and teller transactions.• Identifies and completes investigations for potential fraudulent actions.• Provides excellent customer service while directly addressing customer complaints.• Acts as a mentor and provides training to new hires.
May 2014 - Mar 2016
Wireless And Electronics Sales
Jun 2013 - May 2014
Geek Squad And Computer Sales
Sep 2009 - Jun 2013
2 education records
Joshua Sutter education
Bachelor’S Degree, Theatre Literature, History And Criticism
Southern Illinois University Edwardsville
High School, Student
Triad High School
FAQ
Frequently asked questions about Joshua Sutter
Quick answers generated from the profile data available on this page.
What company does Joshua Sutter work for?
Joshua Sutter works for Coastal.
What is Joshua Sutter's role at Coastal?
Joshua Sutter is listed as Implementation Manager at Coastal.
What is Joshua Sutter's email address?
AeroLeads has found 1 work email signal at @nav.com for Joshua Sutter at Coastal.
What is Joshua Sutter's phone number?
AeroLeads has found 2 phone signal(s) with area code 618 for Joshua Sutter at Coastal.
Where is Joshua Sutter based?
Joshua Sutter is based in Greater St. Louis, United States while working with Coastal.
What companies has Joshua Sutter worked for?
Joshua Sutter has worked for Coastal, Nav Technologies, Inc., Zenbusiness Pbc, Joust, and Bullhorn.
How can I contact Joshua Sutter?
You can use AeroLeads to view verified contact signals for Joshua Sutter at Coastal, including work email, phone, and LinkedIn data when available.
What schools did Joshua Sutter attend?
Joshua Sutter holds Bachelor’S Degree, Theatre Literature, History And Criticism from Southern Illinois University Edwardsville.
What skills is Joshua Sutter known for?
Joshua Sutter is listed with skills including Sales, Sales Operations, Retail Banking, Loan Origination, Mobile Technology, Supervisory Skills, Management, and Fraud Investigations.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial