Josh Thibodeau Email & Phone Number

San Francisco Bay Area

Boston, Massachusetts, United States

I've been part of CloudZero since December 2021, where my focus is on developing strategic accounts and optimizing pipeline generation. My approach combines leveraging cutting-edge tools with fostering team-wide skill enhancements, significantly contributing to the company's growth and my professional development.♦Top-performing Senior Account Development Representative with consistent achievement, exceeding sales quotas by 50-80%. ♦Expert in identifying and cultivating strategic accounts, leading to substantial pipeline growth. ♦Pioneered the implementation of Outreach, enhancing the team's efficiency and productivity in sales operations. ♦Developed comprehensive training programs for managers and colleagues on maximizing the Outreach platform's capabilities. ♦Played a crucial role in team leadership and development, fostering a culture of continuous improvement and achievement. ♦Demonstrated exceptional analytical skills in tracking sales metrics and utilizing data-driven strategies for account development. ♦Collaborated closely with cross-functional teams to ensure alignment and maximize overall business impact. ♦Contributed to creating a robust, scalable sales process that adapts to changing market dynamics and customer needs.

During my tenure at TraceLink from May to December 2021, I specialized in selling supply chain management software, consistently exceeding my sales quotas. My role focused on understanding the complexities of supply chains and offering solutions that enhance efficiency, transparency, and compliance across global networks.♦Distinguished Business Development Representative, consistently exceeding sales quotas through strategic selling of supply chain management software. ♦Excelled in understanding client needs, mapping them to software functionalities, leading to enhanced client satisfaction and retention. ♦Skilled in navigating complex sales cycles, establishing credibility and trust with stakeholders across various industries. ♦Utilized in-depth knowledge of supply chain challenges and trends to position TraceLink’s solutions as essential tools for potential clients. ♦Developed and maintained strong relationships with key decision-makers, facilitating long-term partnerships and repeat business. ♦Leveraged CRM tools to efficiently track client interactions, sales progress, and forecast future sales trends accurately. ♦Conducted detailed market research to identify new opportunities and stay ahead of industry developments. ♦Contributed to team meetings and strategy sessions, sharing insights and best practices to improve overall team performance.

During my tenure at Digital.ai from January 2020 to May 2021, I spearheaded initiatives that resulted in generating a remarkable $3.2M pipeline in a single quarter. My strategy focused on engaging engineering personas with our comprehensive suite of agile, DevOps, testing, and automation software, showcasing the tangible value and efficiency gains these solutions offer.♦Served as a Business Development Representative, specializing in agile, DevOps, testing, and automation software solutions. ♦Generated a substantial $3.2M pipeline within a single quarter, significantly contributing to the company's growth objectives. ♦Expertly targeted and engaged engineering personas, demonstrating the unique value proposition of our software offerings. ♦Developed and executed strategic sales plans to effectively penetrate key accounts and capture new business opportunities. ♦Leveraged in-depth product knowledge to conduct compelling demonstrations and presentations to prospective clients. ♦Collaborated with the sales and marketing teams to align outreach strategies with overall business goals. ♦Utilized CRM tools to track sales activities, manage customer interactions, and forecast sales potential accurately. ♦Continuously sought out opportunities for professional development and skills enhancement to stay ahead in the competitive tech landscape.

Boston, Ma

With a keen eye for innovation and a knack for nurturing relationships, I played a pivotal role at FlyFoe, a startup under MaidPro's umbrella. Tasked by the CEO, I spearheaded the creation of a robust sales process from the ground up, leveraging Salesforce to its fullest. My journey saw me evolve from the inaugural salesperson to a mentor, leaving behind a fully trained sales team.♦Spearheaded the development of the sales process for FlyFoe, a MaidPro startup, enhancing operational efficiency and market penetration. ♦Utilized Salesforce to design and implement a comprehensive sales strategy, optimizing customer engagement and data management. ♦Recruited by the CEO of MaidPro for expertise in sales management and strategic development, underscoring trust and recognition in my capabilities. ♦Functioned as the primary salesperson, laying the groundwork for a scalable sales framework and setting a high performance standard. ♦Drove the transition from startup phase to growth phase by tailoring sales approaches to meet evolving market demands. ♦Played a critical role in the recruitment, training, and leadership of a new sales team, ensuring a legacy of excellence and continuity. ♦Collaborated closely with cross-functional teams to align sales objectives with broader company goals, fostering an integrated approach to business development. ♦Successfully transitioned out after establishing a solid sales foundation, leaving a trained team poised for future successes.

Boston, Ma

Embarking on my journey at MaidPro as a temporary employee, my relentless drive and sales acumen swiftly propelled me to the forefront. Within a year, I not only cemented my position as a full-time Senior Inside Sales Representative but also emerged as the top-performing representative for the majority of 2017, a testament to my dedication and skill.♦Commenced career at MaidPro within the call center, quickly advancing from a temporary employee to a Senior Inside Sales Representative. ♦Achieved status as the top-performing sales representative for nine consecutive months in 2017, demonstrating unparalleled sales prowess and consistency. ♦Mastered the use of CRM tools to enhance customer interaction, track sales progress, and exceed sales targets. ♦Developed and implemented effective sales strategies that significantly increased conversion rates and customer satisfaction. ♦Conducted in-depth market research to identify new sales opportunities and tailor approaches to various customer segments. ♦Provided exceptional customer service, resolving inquiries and issues promptly, leading to high levels of customer loyalty and referrals. ♦Played a key role in mentoring new team members, sharing insights and strategies to elevate team performance and morale. ♦Contributed to the optimization of sales processes and techniques, resulting in improved efficiency and effectiveness of the sales team.

Johnston, Ri

As an Automotive Technician at Grieco Jeep Dodge from August 2013 to September 2016, I honed my skills in vehicle maintenance and repair, specializing in Jeep and Dodge vehicles. This experience allowed me to develop a deep understanding of automotive systems, enhancing my ability to diagnose and solve complex mechanical issues efficiently.♦Served as an Automotive Technician, specializing in Jeep and Dodge vehicles, ensuring high standards of diagnostics, maintenance, and repairs. ♦Expertly conducted routine service appointments and complex repairs, significantly improving vehicle reliability and customer satisfaction. ♦Utilized advanced diagnostic tools to accurately identify mechanical issues, leading to a decrease in repeat service visits. ♦Performed detailed inspections and preventive maintenance, reducing the likelihood of unforeseen vehicle breakdowns. ♦Collaborated closely with the parts department to manage inventory efficiently, ensuring the timely completion of repair work. ♦Provided exceptional customer service by explaining complex repair needs in understandable terms, increasing trust and loyalty. ♦Stayed abreast of the latest automotive technologies and repair techniques, contributing to the service department's reputation for excellence. ♦Contributed to team efforts by offering guidance and support to junior technicians, fostering a collaborative and skilled workforce.

Wrentham, Ma

With a rich background in customer service and sales, I had the opportunity to contribute significantly to Fossil Group, Inc. as a Sales Associate. This role, located in Wrentham, MA, from 2011 to 2012, allowed me to leverage my skills in a dynamic retail environment, fostering growth in sales and customer satisfaction.♦Provided exceptional customer service, enhancing shopping experiences and building customer loyalty. ♦Achieved and often exceeded sales targets through effective customer engagement and product knowledge. ♦Managed inventory levels, ensuring the availability of products and efficient stock replenishment. ♦Conducted product demonstrations, highlighting features and benefits to drive interest and sales. ♦Handled cash transactions and maintained accuracy in all financial dealings. ♦Collaborated with the team to implement promotional strategies, increasing store traffic and sales volumes. ♦Provided feedback to management on customer needs and preferences, contributing to future buying decisions. ♦Maintained a clean and welcoming store environment, adhering to company standards and enhancing the customer experience.

Automobile/Automotive Mechanics Technology/Technician

Pursuing a career in the automotive industry, I embarked on an educational journey at MTTI from 2012 to 2015. This period was instrumental.

Education record

Attending Cumberland High School from 2009 to 2013 marked a pivotal chapter in my academic journey. It was a period of profound personal.