Joshua Ussel Email and Phone Number
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With over 20 years of experience in the IT field, I am an innovative and strategic leader who drives technology innovation and process improvement across various industries. As the Director of IT at Willard Agri-Service, a leading provider of custom application and precision agriculture services, I oversee the IT operations and infrastructure for the company, ensuring 24x7 support and reliability for all systems and networks.I have successfully led and managed several IT projects, such as the sale and transition of a custom-built GIS Ag software to a third party software company, the implementation of a new ERP system for manufacturing and administration, and the modernization of existing PLC control systems to a standard platform. I have also built and strengthened long-term relationships with vendors, securing support agreements and reducing operational costs. Additionally, I have coached and empowered my team of third party contractors, as well as formulated business process and policy documentation across all business units. I am passionate about employing effective new technology to improve employee efficiency and attain expected ROI.
Willard Agri-Service
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Director Of Information TechnologyWillard Agri-Service Jun 2014 - PresentFrederick, Md, UsAs the Director of IT and a member of the Executive Management Team, I assume key accountability for ensuring 24x7 day-to-day support related to systems and networks through a team of third party contractors. I have built and strengthened long-term working relationships with all vendors, while tactfully negotiating, closing, and securing support agreements with them to meet the IT budget. I steered the complete sale and transition process of custom-built GIS Ag software to a third party software company. I formulate business process and policy documentation across all business units. Employ effective new technology to improve employee efficiency and attain expected ROI.• Recognized for designing, executing, and maintaining Salesforce.com CRM for sales support teams.• Led a team of python developers and created AWS cloud-based PLC automated fertilizer blending software.
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It Operations DirectorCellular Select Llc Dec 2012 - Jun 2014At Cellular Select LLC, I directed a high performing team of technicians and logistics personal for overall IT operations, including the selection and execution process of an inventory control and POS system. I led, coached, and empowered employees on all aspects of software systems, including break/fix on device.• Generated around $5.5M through wholesale business and online sales.
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It ManagerAshworth Bros., Inc. Jul 2008 - Dec 2012Winchester, Va, UsDuring this time of period, I played a key role as Project Manager by successfully leading the Global Epicor ERP project to replace two existing outdated software systems. I engaged with key stakeholders to determine project requirements and gaps for the ERP system replacement. I oversaw IT team to ensure exceptional technical support across seven locations - the US, Europe, and Asia. I monitored complete SDLC of the Tension software used by engineers and sales for testing conveyors. I devised effective training material for employees to improve overall performance and achieve set organizational objectives.• Credited with forecasting and creating yearly budget for all IT expenditures, while reducing costs by 12%. -
Operations ManagerM.C. Dean, Inc. Oct 2005 - Apr 2008In this tenure, I performed as an operations/program manager to administer overall in-theater and network operations across multiple countries; expanded a highly skilled team from 8 to 23 employees. I led and supported both US and European divisions in all aspects of budgetary and human resources decisions. I managed and ensured 24x7 network operations delivery, covering 9 programs, 16 networks, and spanning 38 countries. I oversaw pricing, bidding, and contracts across all operations programs, along with customer interaction. Devised, developed, and instituted a configuration management plan and Service Level Agreements (SLA).• Improved customer service through process improvements that attained over $9,000,000 additional revenue to the design and implementation teams.• Increased revenue from $2,500,000 to $8,000,000 for operations division, while maintaining a 35% profit.
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Systems AnalystsPactiv, Llc Oct 2001 - Oct 2005- Maintained twelve sites with over 400 users from Maine to Florida, also backed up six additional sites- Led project rollouts for East Coast Operations and managed teams of contractors- Acted as Customer Liaison for the SAP ERP rollout, tasked to define business needs and provide solutions- Installed and troubleshot network component, infrastructure, and PC hardware/software
Joshua Ussel Skills
Joshua Ussel Education Details
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The Wharton SchoolCto Program -
Salisbury University - Perdue School Of BusinessManagement Information Systems
Frequently Asked Questions about Joshua Ussel
What company does Joshua Ussel work for?
Joshua Ussel works for Willard Agri-Service
What is Joshua Ussel's role at the current company?
Joshua Ussel's current role is Director of IT @ Willard Agri-Service | PMP, Analytics, Process Improvement.
What is Joshua Ussel's email address?
Joshua Ussel's email address is jo****@****ail.com
What schools did Joshua Ussel attend?
Joshua Ussel attended The Wharton School, Salisbury University - Perdue School Of Business.
What skills is Joshua Ussel known for?
Joshua Ussel has skills like Project Management, It Operations, Executive Management, Operations Management, It Strategy, Project Planning, It Management, Team Leadership, Process Improvement, Continuous Improvement, Program Management, Product Management.
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