Joshua Yash Email & Phone Number

As an IT professional with 5 years of experience in the industry, I have developed expertise in Microsoft Azure, Windows domain management and deployment, Active Directory, Windows Server, the entire Office 365 suite of apps, . My passion for technology and problem-solving has enabled me to successfully deliver innovative solutions that drive business growth and efficiency. I excel in collaborating with cross-functional teams to ensure timely project delivery while maintaining a focus on quality. With a strong understanding of industry trends and emerging technologies, I am committed to continuous learning and development. I thrive in dynamic environments and look forward to taking on new challenges that allow me to leverage my technical expertise to drive positive change.My current position as a Level 2 Help-desk Technician at StorageVault Canada allows me to constantly test my knowledge and ability to problem solve and overcome challenges on a daily basis. My position has also allowed me to be able to gleam vast amounts of knowledge about software used within the storage industry and how it interacts with standard enterprise software. Aside from providing on-demand support and training to my colleagues, I also aim to improve our own internal processes with the goal of providing seamless and round the clock support for not only my colleagues in Level 1 but as well as our storage advisors which are based all around Canada from coast to coast. During the beginning of the pandemic and the sudden shift to remote work, the sudden demand for a fleet of Active directory, domain-joined computers to be deployed to our remote employees was a huge undertaking that was thankfully made much smoother thanks in part to the work that I as well as my colleagues had done to optimize our procedures internally

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  Academy Of Learning College

  Computer Systems Technician