Joshua Wang Email & Phone Number

Palo Alto, California, United States

• Lead IT project manager for a multisite deployment, driving planning, organization, and resourcing to refit over 70 government secure SIPR networked PC workstations, collaborating with internal stakeholders and contractors, executing the primary secure site within 56 hours to minimize disruption and downtime• Created Jira dashboards to improve processes around critical tasks, streamlining operations, and enhancing team efficiency with innovative automation solutions, resulting in optimized workflows and the development of comprehensive dashboards for real-time tracking enabling the team to better anticipate future requirements• Managed, Tracked, and reconciled the detailed inventory and controlled hardware destruction of over 700 sensitive items including CCI, servers, computers, hard drives, VoIP Phones, network devices and COMSEC • Collaborated as part of a small team to run ACAS and STIGs security scans, deploy weekly Windows application and Linux server software updates/patches, and troubleshoot technical issues to comply with DISA regulations for secure SIPR networks• Personally processed over 200 SIPR Token, account creation/unlock tickets, while interfacing, communicating, and providing expectation management to internal customers and executives. Currently driving innovation and gathering stakeholder buy-in to restructure and optimize this process to reduce administrative overhead for team members and improve customer experience

Palo Alto, California, United States

IT project manager in the Office of Facility Planning and Development (OFPD). Contracting Officer Representative (COR) in charge of aquisitions and coordinating the construction and installation of networked infrastructure projects throughout the VA Palo Alto Health Care System(VAPAHCS). Manages, maintains and expands guest wifi network program for 125 buildings across 9 campuses. Advises staff, C-level leadership, and other project managers on how to overcome challenging technical problems.• Serves as the subject matter expert in all IT related infrastructure deployment requirements for the Veterans Affairs Palo Alto Health Care System’s Office of Facilities, Planning and Development • Managed the contracting, procurement, and deployment of 259 CCTVs over two campuses and is designing the VA’s integrated multicampus CCTV architecture • Expanded and supported critical VA Guest WiFi coverage during COVID-19 pandemic, allowing isolated patients to communicated with their families, sometimes for the last time

Camp Roberts

• In charge of 10 Soldiers and all telecom and automation requirements for the Camp Roberts military base• Oversaw installation of over 6000 feet of arial and subterranean fiber installations• Maintained over 900 Cisco switches across base that supported Cisco VoIP phones and computers

Austin, Texas Area

Systems and Network Operations Manager in a division staff headquarters communications department • Served as the communications operations director on night shift during 24hr military operations exercises • Lead 5 teams (helpdesk, network operations, cyber security, servers, radio/satellite) that resolved over 1200 trouble tickets, 9 cyber incidents, and multiple network outages/service interruptions during live combat simulations; while interfacing with customers, providing expectation management, and helping to train the communications department of an Army division staff, currently assessed to be the most capable and ready infantry division to deploy and defend against North Korean aggression

Fort Worth, Tx

Head of Communications Department, in charge of an IT team of 18 Soldiers, responsible for providing tactical communication assets to a Brigade headquarters staff, and providing guidance and support to 5 subordinate battalion communications departments• Voluntarily stepped up to fill the vacant position and lead the team through an annual field training exercise• Called into action by the governor of Texas to provide rescue and relief to victims of Hurricane Harvey, becoming the head of communications for Joint Taskforce Harvey, the Army National Guard unit leading relief efforts to survivors and displaced victims along the Gulf coast of Texas

Dallas/Fort Worth Area

Network Operations Team Member responsible for 24/7 monitoring, maintaining, and upgrading complex Call routing and tracking systems, servers and networks split between a collocated server warehouse and the AWS cloud• Assisted in the company’s transition from reliance on collocated and on-premises IT infrastructure into the AWS cloud platform and infrastructure as a service• Developed SQL queries that drew information from multiple complex and interconnected database systems

Fort Hood, Texas

• Supervised an IT help-desk that streamlined work flow by resolving over 300 trouble tickets • Served as Cyber Security/Information Assurance Lead for cyber incident responses, led regulatory information security reviews and risk assessments, developed continuity of operations plans, and enforced information security training, standards, and procedures, which slashed cyber incidents by 50% • Developed and established a maintenance program for communication and navigation devices on over 100 tactical vehicles, streamlining the maintenance process and improving communication capability by 27%

Joint Base Lewis Mcchord, Washington

• Deputy Director of the communications department of a unit with over 5000 Soldiers• Responsible for planning, installation, maintenance and operations of all communication systems three classifications of networks, collaborative sharing tools, data services, and radio system• Managed a helpdesk which resolved over 300 trouble tickets• Responsible for $1.2 million worth of signal equipment• Coordinated, planned and directed subordinate communications departments to ensure compliance with regulatory requirements and inspections

Joint Base Lewis Mcchord, Washington

• Deputy Director of a communications company, supervising all aspects of daily company operations with 157 personnel• Provided organization with supply, logistic and administrative guidance• Managed the installation, operation, maintenance, and accountability of equipment worth over $35 million • optimized the company motor and communication systems to maintain an overall equipment readiness rate of 99%

Joint Base Lewis Mcchord

• Department Manager to 40 people in a communications unit • Provided voice and data communications in preparation for full operational requirements for the organization • Planned, coordinated, and produced tasks and responsibilities for team• Installed and operated 5 signal sections capable of supporting up to 3 command post in a full spectrum operations environment• Trained and prepared unit to deploy anywhere in the world within 96 hours as a Global Response Force

Fort Lewis, Wa

Great America, Santa Clara, Ca, Orange County Fair, Albuquerque State Fair

• Professionally trained to draw cartoon versions of people at theme parks, state fairs, weddings, company parties and commissioned work.• Generated over $40,000 of revenue over last 11 years• Developed direct retail sales and customer service experience

Master Of Science - Ms, Information Systems

Bachelor Of Arts (B.A.), Psychology And Social Behavior Major; Management Minor

Activities and Societies: Army ROTC Cadet, President of the Orienteering Club, Assisted in leading bible studies at Newsong ChurchClasses.

Education record

-6 years on the track team with events in hurdles, discus and high jump -4 years on the football team as a running back -4 years.