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I am the founder and CEO of Pivot Point LLC, a company that helps businesses achieve operational excellence and drive strategic growth. With over 17 years of experience as an executive leader, sales and customer experience guru, and EOS integrator, I collaborate closely with clients to develop and implement strategies that align with their vision, streamline their operations, and tackle their challenges head-on.I am also a member of Fractionals United, a network of fractional executives who provide high-level expertise and support to organizations of various sizes and industries. Additionally, I am the CEO and founder of What's Next Life Coaching, a passion project where I guide individuals toward achieving their personal and professional aspirations, utilizing a holistic and consultative approach. My values in both business and life are deeply rooted in honesty, integrity, nurturing relationships, accountability, and unwavering passion for what I do. I am always eager to explore new opportunities for connecting with people and making a positive impact. Lastly, I am creator and host of the podcast "What's Your Story Wednesday?" where I talk with every day leaders and help bring their stories to life and be shared with the community. If you would like to have your story on the show, please book a meeting with me at my link below. Feel free to reach out to me directly at any of the following to see how we can collaborate to create extraordinary results: Book a meeting with me here: https://tidycal.com/varnerjoshemail: varnerjosh@gmail.com LinkedIn at www.linkedin.com/in/joshvarner.Cell Phone: 503-484-7921
A Couple Of Gurus
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Integrator Guru And CooA Couple Of GurusBeaverton, Or, Us
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Integrator Guru / CooA Couple Of Gurus Apr 2024 - PresentMinneapolis, Mn, UsWe are a managed services provider focusing on the small med device space. We understand what it takes to go from post 510K approval to your exit strategy; whether that means IPO or selling. Please reach out to me if I can help or if you would like to introduce me to someone that could use our help.
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MemberFractionals United Sep 2023 - Present -
Ceo And FounderWhat’S Next Coaching And Consulting Mar 2022 - PresentI help people set goals and obtain them. Whether that is personal or professional goals, we sit down and figure out the best path to get you where you want to be. Contact me directly if you would like to setup a free, 30 min consultation to see if we would be a good fit to work together.
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Founder | Fractional Coo | Fractional Integrator (For Companies On Eos®) | Fractional CcoPivot Point, Llc Oct 2023 - Feb 2024🌐 About Pivot Point LLC: Our mission at Pivot Point LLC is to help businesses achieve operational excellence and drive strategic growth. As the founder and CEO, I am committed to leveraging my expertise and experience to bridge the gap between strategy and execution for organizations of small to medium size.📌 Key Focus Areas: Operational Strategy: Collaborating closely with clients to develop and implement strategies that align with their vision. Efficiency & Productivity: Focusing on streamlining operations to maximize efficiency and productivity. Problem-Solving: Tackling operational challenges and bottlenecks head-on. Change Management: Assisting in change management and process optimization. Project Management: Driving project execution and tracking progress. High-Performing Teams: Supporting talent acquisition and development.🚀 EOS® Expertise: For companies operating on EOS® (Entrepreneurial Operating System), as your fractional integrator I'll help you harness its power to streamline processes, enhance accountability, and achieve your business objectives.
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Chief Executive Officer, Eos IntegratorIt Assurance Jul 2022 - Sep 2023Portland, Oregon, UsIn my role as CEO over the past year, I drove significant growth by increasing revenue by 9% year-over-year and improving the bottom line by 3%. I transformed the company from a non-scalable entity to a scalable one.My responsibilities encompassed managing all company departments, including Finance, HR, Sales, Operations, and Project Management, while also holding full P&L responsibility. I led the implementation of the Entrepreneurial Operating System (EOS) as the Integrator, streamlining operations and fostering organizational efficiency. -
Business Development ManagerPlanet Technology Mar 2022 - Jul 2022Bedford, Ma, UsPlanet Technology, part of The Planet Group, is a global staffing and recruitment firm that specializes in sourcing top talent for roles within the Core Technology, Enterprise Systems, and Creative & Digital sectors. Our holistic vetting and consultative approach ensures the highest level of satisfaction and service. Our team of specialized technology recruiters spans a range of industries but maintains a singular focus: connecting top-shelf core technology talent with unique opportunities across the globe. -
Business Development ManagerIt Assurance Jun 2020 - Feb 2022Portland, Oregon, Us
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Inside Sales DirectorNational Performance Warehouse Oct 2018 - Jun 2020Miami, Florida, Us• Oversee and manage day to day operations, including profit and loss, for the Portland, OR office and the Tacoma, WA Office. • Manage customer service, E-Commerce and inside sales staff, which answer 25k – 35k sales calls and 1k – 1.5k e-mails, monthly.• Helped maintain and correct all billing through transition of sale from PW to NPW. • Identified and strategically planned multiple projects to level sales from declining. • Retained employees through buyout of PW to NPW by effectively communicating changes to employees and customers. -
Inside Sales DirectorPerformance Warehouse Jun 2014 - Oct 2018• Oversee and manage day to day operations, including profit and loss and all projects, for the Portland, OR office and the Tacoma, WA Office. • Manage customer service, E-Commerce and inside sales staff, which answer 25k – 35k sales calls and 1k – 1.5k e-mails, monthly.• Increased phone sales consistently, year over year, by 7% or more and increased E-commerce sales 10% or more every year since 2014. • Developed and implemented outbound calling program, E-commerce sales plan and new commission structure. • Collaborate with owners to develop strategic plan from inception and effectively project manage to completion from 2016 - 2018.• Effectively managed 50+ projects annually, ranging financially from $5k – $100K, from 2015 – 2018. • Statistically forecast sales/call volume for 2015 - 2018
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Student And Finance Officer AsoitOregon Institute Of Technology Sep 2010 - Jun 2014Klamath Falls, Oregon, UsStudying Applied Mathematics with a minor in Statistics.2013 - 2014 Finance Officer ASOIT• Responsible to manage ASOIT budget and give financial updates to ASOIT President and team. • Managed financial hearing process from inception to implementation for 50+ clubs.• Organized events for ASOIT from inception to completion. -
Project ManagerEleven Mar 2008 - Aug 2008San Francisco, Ca, Us· Reorganized 89 existing projects with little or no existing information. Developed and implemented project plan to include tracking personnel assignments, consultant selection and management, budgets, schedules, work programs and key milestones. · Successfully implemented an additional 75+ WIFI network projects simultaneously from inception to completion within time schedule and budget constraints.· Consulted with clients to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal teams on products and daily production issues. Facilitated issues resolution. Prepared and presented timely status reports to clients and internal senior management. · Coordinate project team to meet all implementation time lines and milestones through exceptional focus and follow-through skills.· · Approved all sales orders before they are turned into projects ensuring that proposed project scope, timelines and budgets could be met. -
Service Delivery ManagerStream International May 2006 - Mar 2008Eagan, Mn, Us· Increased revenue by 39% in 6 months while consistently exceeding GM percentage goals by 4% – 5%. · Successfully managed ramping up of 200 agents for two programs in 8 weeks including training and coaching exceeding expected timeline by six weeks.· Directly oversee day-to-day operations for 5 programs utilizing 400+ agents to ensure all client needs are met. · Successfully grew business from 100 seats to 250 seats.· Anticipate problems and proactively address potential issues. · Responsible to deliver Quarterly Business Reviews to all clients.· Plan development activities for Seniors, Team Managers and Sr. Team Managers. · Identify and manage key performance indicators. -
Operations ManagerSitel Jun 2004 - May 2006Miami, Fl, Us· Piloted and developed One Call Resolution program and Hot Leads program for GM which resulted in the adoption of the program throughout General Motors.· Managed 30 Customer Relationship Managers, monitoring performance and productivity metrics (AHT, Attendance, Utilization, Occupancy, adherence and conformance). · Built rapport and trust quickly with clients and colleagues. -
Operations ManagerEncompass Teleservices Inc, Jan 2001 - Mar 2004· Wrote and delivered training classes to enhance soft skills for 800 employees. · Planned on-going activities that created and sustained an office environment that challenged and motivated employees. The result decreased attrition from 100% to 50% in three months.· Managed staff to meet daily productivity metrics.
Josh Varner Skills
Josh Varner Education Details
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Oregon Institute Of TechnologyApplied Mathematics -
Portland Community CollegeGeneral Studies
Frequently Asked Questions about Josh Varner
What company does Josh Varner work for?
Josh Varner works for A Couple Of Gurus
What is Josh Varner's role at the current company?
Josh Varner's current role is Integrator Guru and COO.
What is Josh Varner's email address?
Josh Varner's email address is jo****@****uth.net
What is Josh Varner's direct phone number?
Josh Varner's direct phone number is +150348*****
What schools did Josh Varner attend?
Josh Varner attended Oregon Institute Of Technology, Portland Community College.
What skills is Josh Varner known for?
Josh Varner has skills like Leadership, Customer Experience, Team Building, Bpo, Public Speaking, Purchasing, Human Resources, Financial Forecasting, Call Center, Account Management, Soft Skills, Avaya.
Who are Josh Varner's colleagues?
Josh Varner's colleagues are Aaron Miller, Timothy Gilbert, Mizou Michel, Daniel Schulz, Jake Henderson.
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