Josh Davis, Mba

Josh Davis, Mba Email and Phone Number

13x Certified Senior Director, Salesforce Public Sector Solutions @ PruTech Solutions, Inc.
Josh Davis, Mba's Location
Lake Stevens, Washington, United States, United States
Josh Davis, Mba's Contact Details
About Josh Davis, Mba

Josh is the VP of Salesforce , a Senior Consultant, and an accomplished Project Manager. With over a decade of experience leading and facilitating strategic and tactical IT initiatives and a Master of Business Administration degree, Josh is in his element when he’s making the goals of companies more achievable through Salesforce customization. Josh has earned thirteen Salesforce certifications and saved thousands of hours of labor across more than 40 companies of varying size through creative and intuitive Salesforce solutions.

Josh Davis, Mba's Current Company Details
PruTech Solutions, Inc.

Prutech Solutions, Inc.

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13x Certified Senior Director, Salesforce Public Sector Solutions
Josh Davis, Mba Work Experience Details
  • Prutech Solutions, Inc.
    Vp Of Salesforce
    Prutech Solutions, Inc. Oct 2024 - Present
    Iselin, Nj, Us
    Driving digital transformation in the public sector through innovative Salesforce solutions.As Vice President of Salesforce at PruTech, I lead our efforts to empower government agencies and public institutions with cutting-edge CRM technology. My role encompasses:- Spearheading presales initiatives to align Salesforce solutions with the unique needs of public sector clients- Overseeing the seamless delivery and implementation of customized Salesforce platforms- Bridging the gap between technology and public service to enhance citizen engagement and operational efficiency- Fostering partnerships with government stakeholders to drive digital innovation and modernization effortsWith a deep understanding of both Salesforce capabilities and public sector challenges, I guide our team in crafting tailored solutions that streamline processes, improve data management, and ultimately enhance the quality of services provided to citizens.My focus is on leveraging the full potential of Salesforce to help public organizations:- Optimize constituent relationship management- Enhance inter-agency collaboration and data sharing- Improve transparency and accountability in government operations- Accelerate digital service delivery to meet evolving citizen expectationsPassionate about the intersection of technology and public good, I am committed to driving meaningful change in how government agencies serve their communities. Let's connect to explore how Salesforce can transform public sector operations and citizen experiences.#PublicSectorInnovation #SalesforceLeadership #DigitalGovernment #CRMStrategy #CitizenEngagement
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  • Prutech Solutions, Inc.
    Senior Director, Salesforce Public Sector Solutions
    Prutech Solutions, Inc. Apr 2023 - Oct 2024
    Iselin, Nj, Us
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  • Ast Llc
    Director Of Salesforce Solution Architecture
    Ast Llc Sep 2021 - May 2023
    Lisle, Il, Us
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  • Ast Llc
    Senior Salesforce Solution Architect
    Ast Llc Nov 2020 - Sep 2021
    Lisle, Il, Us
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  • Ast Llc
    Salesforce Solution Architect
    Ast Llc Oct 2019 - Nov 2020
    Lisle, Il, Us
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  • Jd Consulting Llc
    Senior Salesforce Consultant
    Jd Consulting Llc Jan 2018 - May 2023
    - Collaborate with leaders and teams of over 20 organizations to design business process automation, often implemented by internal teams, so organizations can scale to meet their growth objectives. A solid technical background and business acumen have allowed me to recognize strategic opportunities and facilitate greater efficiency and lower cost of sales.- Decreased the time required of each sales rep to generate sales quotes and contracts by 4 hours per week at 6 different companies by implementing Conga document generation software. Required individual customization and on-boarding of both leadership and user at each organization.- Automated the equivalent of 3 hours of labor per sales rep per week, facilitated end-to-end tracking of all marketing/sales metrics, and set the stage for marketing automation integration by designing and executing the overhaul of client Salesforce structures. Required the identification of strategic opportunities, plan development and integration of best practices, plan execution, and internal training/communication.- Centralized data from multiple siloed organizations and optimized cross-functional data accessibility. Required collaborating with stakeholders across each organization, enabling inter-org conversation, and improving Salesforce data processes.- Saved 2 hours per campaign and about 20 hours per audit cycle by expanding the tracking capabilities of Salesforce campaigns. Required the creation and optimization of custom objects and allowed the tracking of internal attendees, expense report submissions, and automatic administrative notifications.- Reduced onboarding time for new reps and increased data quality at various organizations by analyzing and redesigning security within their Salesforce accounts. Included simplifying profiles and optimizing permission sets, field level security, page layouts, and record level access restrictions (OWDs).
  • Kount
    Sales Operations Manager
    Kount Feb 2017 - Oct 2019
    Boise, Id, Us
    - Responsible for the Salesforce organization at Kount and all things Sales Operations.- Consistently and strategically identify inefficiencies in Sales, Service, and Finance operations; collaborate with/educate stakeholders on the change needed; create change plans; gather feedback; test; deploy; and train in processes related to pipeline, quoting, ordering, cases, and integration with third-party systems. - Developed a data-driven system for stabilizing sales territories and territory planning so reps could focus on contracts. This included total available market (TAM) identification and deal size estimation, among other factors.- Developed a data governance model from the ground up that established a monthly Salesforce data review process to ensure consistent reporting to the c-suite and board on sales performance.Sales Cloud-Setup the appropriate record types, sales processes, lead distribution and process for each team-Created unified dashboard tracking for all sales metrics, allowing each team member to manage their portion of the metrics and teams to remain in alignment with company-wide goals.-Developed customized tracking for inbound lead response times and outcomes.-Decreased data errors and onboarding time by building and implementing a workflow to walk sales reps through the closed won process and convert lead accounts to customer accounts. Service Cloud- Migrated the Service organization (~30 users) onto Service Cloud, freeing the hours required of the IT team to maintain the internal ticketing solution.- Increased same day case resolution by 20% by creating escalation rules for cases that were not answered in a timely manner.- Set up web-to-case and email-to-case process flow- Sped up case resolution process by an average of 10 minutes per case by integrating Salesforce Knowledge into the case resolution process (related help articles appeared next to customer questions).
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  • Whitecloud Analytics
    Salesforce Administrator
    Whitecloud Analytics May 2015 - Feb 2017
    - Set up Salesforce for the organization and managed the deployment of lead generation tracking, sales cycle, and custom implementation objects.- Increased the speed of delivery by importing existing usage data into Salesforce/PowerBI and producing new visualizations and standard-of-usage metrics for our clients. This allowed the delivery teams to determine product engagement by team and department, and then build case studies to encourage less-engaged departments to improve.- Built workflow, validation and escalation rules to ensure data integrity in the system.- Met weekly with executive sales and marketing teams to review activities and results for communication to C-Level.- Rebuilt sales PowerPoints and supporting proof point PDF collateral to be more dynamic, so that sales reps spent less time creating graphics but had them ready to go all aligned to our brand allowing for more tailored presentations in much less time.
  • Boise State University
    Graduate Assistant For The Center Of Creativity And Innovation
    Boise State University Sep 2014 - Dec 2015
    Boise, Id, Us
    -Performed market analysis of printed electronics sector to identify areas of opportunity for Boise manufacturing-Produced break even analysis for multiple book publications based on distributor and selling price-Produced and published a web presences for the Idaho Printed Electronics Group-Filmed, edited and produced an informational YouTube series on printed electronics
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  • Various Medical Systems/Trident Seafoods
    Paramedic Emt/Firefighter
    Various Medical Systems/Trident Seafoods Aug 2011 - Aug 2014
    -Oversaw transport of high acuity patients between hospital ICUs/ERs and 911 systems-Made quick medical assessments and treatment strategy decisions in life and death situations-Managed medical care for a crew of 123 fishermen aboard a fishing vessel in the Bearing Sea-Led weekly safety committee meetings with workers from each department to identify safety concerns and implemented new policy to prevent injuries-Automated paper reporting into a digital workflow using excel that helped reduce errors-Conducted health analysis of corporate employees and developed prevention plans to reduce risk of disease-Led an initiative to redesign internal software to increase efficiency and reduce errors
  • It Consultant
    Network Administrator
    It Consultant Feb 2004 - Aug 2014
    - Designed, implemented and maintained networks for over 15 small businesses.- Custom built 75+ desktop machines for clients tailored to their specific needs.- Developed organizational units in Active Directory and managed user security with group policies.

Josh Davis, Mba Skills

Training Healthcare Public Speaking Policy Ems Powerpoint Healthcare Management Paramedic Networking Microsoft Word Healthcare Analytics Ems Management Analytics Hospital Medicine Customer Service Microsoft Office Leadership Healthcare Improvement Management Strategy Marketing Social Media Strategic Planning Project Management Microsoft Powerpoint Salesforce Sales Cloud Salesforce.com Consulting Salesforce.com Implementation Salesforce.com Salesforce.com Administration Salesforce Training

Josh Davis, Mba Education Details

  • Boise State University
    Boise State University
    Master Of Business Administration (Mba)
  • Brigham Young University - Idaho
    Brigham Young University - Idaho
    Healthcare
  • Brigham Young University - Idaho
    Brigham Young University - Idaho
    General Studies

Frequently Asked Questions about Josh Davis, Mba

What company does Josh Davis, Mba work for?

Josh Davis, Mba works for Prutech Solutions, Inc.

What is Josh Davis, Mba's role at the current company?

Josh Davis, Mba's current role is 13x Certified Senior Director, Salesforce Public Sector Solutions.

What is Josh Davis, Mba's email address?

Josh Davis, Mba's email address is jd****@****ics.com

What is Josh Davis, Mba's direct phone number?

Josh Davis, Mba's direct phone number is +120834*****

What schools did Josh Davis, Mba attend?

Josh Davis, Mba attended Boise State University, Brigham Young University - Idaho, Brigham Young University - Idaho.

What are some of Josh Davis, Mba's interests?

Josh Davis, Mba has interest in Human Rights, Civil Rights And Social Action, Education, Health.

What skills is Josh Davis, Mba known for?

Josh Davis, Mba has skills like Training, Healthcare, Public Speaking, Policy, Ems, Powerpoint, Healthcare Management, Paramedic, Networking, Microsoft Word, Healthcare Analytics, Ems Management.

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