Josh Wester Email and Phone Number

This Business Analyst 3 position is located in the Work Planning and Delivery Office (WPDO) within the Transmission Technology (TT) organization at Bonneville Power Administration (BPA). This position will primarily support the Transmission Technology (TT) Change & Configuration Management Program (CCM) to properly authorize, document, and test changes to BES Cyber Assets. This work includes portfolio, program, and project management services for all Transmission IT & OT technology investments. Transmission Technology Services Work Planning & Delivery (TTBP) is responsible for project planning coordination with Information System Owners, project management direction and oversight, workload prioritization processes and staffing for Transmission Technology managed systems. Other responsibilities of this group include workload prioritization processes, control center process improvement initiatives and representing the organization in technology innovation efforts.

Lead Operations Analyst for the Transmission’s Operations and Control team. Managed software change requirements and served as the point of contact for TOOC projects and business processes.• Continually improving internal and external customer awareness by driving regular customer outreach forums to gather customer feedback and validate customer acceptance• Driving collaborative team-based project management business practices tracking tasks and enforcing project schedule deadlines using SharePoint.• Drove end-to-end conception and release Automatic Generation Control(AGC) system updates/modifications and point of contact for initiating cross-system energy management system solution implementation, including Supervisory Control And Data Acquisition(SCADA), Intercontrol Center Control Protocol(ICCP), and Transmission Scheduling coordination• Established common communication of stakeholders, removing cultural and organizational policy barriers influencing groundbreaking methods to ensure project success repeatability• Establishing Project/Team KPI metric tracking and management processes, and system tools to automate project status reporting

Senior Technical lead for the Personal Devices Interoperability team. Managed test team and served as the point of contact for product testing scope and methodology.Interoperability Test Lead o Assisted management to facilitate and communicate interoperability objectives and project goals to other product development teams.o Defined product quality bar to develop User Acceptance Testing (UAT) criteria to guide test team execution. Improved quality by developing TFS Test Cases (TC), Test Execution Cases (TEC), and test documentation for team members to follow.o Procured test equipment and device to ensure test cycle readiness. Communicate product feature changes and project updates to the team to ensure interoperability’s test successo Presented test findings and test phase updates to both group leaders and upper management during agile sprint and project meetings.Product Usability Test Leado Engaged third party vendors in specialized testing to gain user operational feedback and provide product acceptance.o Enforced product safety and protected confidentiality while executing tests by third party testing groups.o Communicated device failures and malfunctions to product developers for resolution during both an agile sprint and scrum discussion meetings to both technical and non-technical testers to properly evaluate and measure product quality metrics. o Established test plans for product users to execute and gather relevant test data for product development teams to make product adjustments.

Served as the key communicator to product managers to identify and profile weakness to improve design and quality of future accessories. Failure Analysis Engineer o Enhanced the XBOX 360 controller platform by, initiating a new Calibration Theoryo Improved Controller Manufacturing Test processes to proactively search for defective components before shipmento Identified and profiled field product returns to determine validation process weaknesseso Assisted in the developing the future XBOX 360 controller product requirements for Thumbsticks. Hardware Test Engineero Tested and Qualified to Microsoft product released standard four innovative XBOX 360 Controllers (Halo4, Halo4: Forerunner, RadonR, Argos) prior to ship.o Tested and Qualified to Microsoft product release standard two cutting edge XBOX 360 Accessories (Wireless Speed Wheel, Wireless Bluetooth headset)o Improved testing methodologies to capture and record Thumbstick movement data via Robot automation

Networking

Networked employment opportunities within the pacific northwest area. Collaborated with several hiring managers ensuring scope of work matched client's position requirements.

A multi-role position that incorporated the following responsibilities: SAP SAFE Admin/Management (adding/changing user roles, submitting transaction user request). SAP Project Admin/Management (adding/changing networks, adding/changing work-center assignments, collecting project costs, collecting project hours, verifying procurement expense allocations). SAP Work Center Admin/Management (added new work-centers, configured SAP work-centers, verify work-center time allocations to assigned projects). SAP Procurement management (created SAP purchase requisitions, verified SAP purchase order status and expense allocations, submitted vendor request, worked with third party vendors collecting work-estimates and scope of work documentation). Process/Workflow management/ creation (used MS Visio to create and document workflows, create departmental processes, verified stakeholders approval, and accordance of the process, authored a cross-functional departmental project hand-off process). SharePoint Admin/Management (adding/changed sub-sites (project sites), added/changed user permissions, researched web-parts and tools for sites, researched and informed user of best practices for effective use, created a departmental document repository, authored departmental site standards). Machine/Asset management (used MS Access to manage inventory records, updated machine inventory records, published monthly reports to verify inventory, verified inventory monthly to ensure audit regulations of Nevada State Gaming Board). Business Intelligence Analyst (created technical and higher level office/business software solutions, report and analyze project information and budget information collected from SAP, presented data findings to upper management, created paperless business processes).

Created product test procedures and design specification documents for unit under test (UUT).Tested and verified electrical PCB designs with maximum/minimum condition testing prior to product release (used LabView to verify products met all design specifications and requirements, create test reports and presented findings, and used findings for product release information).Test Software Writing (used LabView 6.1 and 7.1, NI-DAQ, GPIB, USB, created product test software for engineering, production, and third party vendor use, authored departmental thermal testing software standard).Thermal Test Analysis (used LabView, Flir Thermal Camera, Multi-channel Data Acquisition Unit, J-Type thermocouples, created thermal product profiles to provide effective analysis of thermal solutions for complete and sub-assemblies, collected data and presented findings to engineering project team and influenced possible more effective project thermal solutions with design engineers, presented input on future product line releases within International Game Technology). Established communications with Third party vendors (established production requirements to allow production verification testing at vendor site).Created Test Fixtures (created test fixtures for engineering-use and production-use, for third party vendors, and created technical support documentation).Enhanced SMT re-working abilities and experience.

Created product test reports (used MS Access, and MS Word).Created test procedures for departmental technicians (used MS Excel, and MS Word).Tested and verified Product Compliance Testing (used Misc. leakage test fixtures, 3-Meter Anechoic Chamber, Keytek 2000 (ESD Gun), verify products were in compliance with ESD, EMI (Electromagnetic Interference), and RFE (RF Emissions) regulations (CISPR 22, and FCC part 15)).Tested and verified Marginal Testing (used Misc. leakage test fixtures, 3-Meter Anechoic Chamber, Keytek 2000 (ESD Gun), to verify marginal limits for power characteristics testing, Power Line Anomalies (PLA), safety power and mains (SPM), power line characteristics (PLC)).Provided Product Technical support (provided failure analysis to project design team, provide long-term and short-term testing solutions that for product release).Thermal Test Testing (used, J-Type thermocouples, Thermocouple chart recorder, created thermal product profiles). Created Prototypes (used Wire-Wrap, prototype board, hot glue, 30AWG wire, thru-hole and SMT Parts).Conducted SMT re-working on Printed Circuit Board (PCB’s).