Josh Johnston
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Josh Johnston Email & Phone Number

Elevating customer experiences for 15+ years, across multiple industries and customer touch points at CARFAX Canada
Location: London, Ontario, Canada 12 work roles 3 schools
1 work email found @rogers.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Elevating customer experiences for 15+ years, across multiple industries and customer touch points
Location
London, Ontario, Canada
Company size

Who is Josh Johnston? Overview

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Quick answer

Josh Johnston is listed as Elevating customer experiences for 15+ years, across multiple industries and customer touch points at CARFAX Canada, a company with 154 employees, based in London, Ontario, Canada. AeroLeads shows a work email signal at rogers.com and a matched LinkedIn profile for Josh Johnston.

Josh Johnston previously worked as Customer Experience Team Lead at Carfax Canada and Customer Experience Specialist at Carfax Canada. Josh Johnston holds Post-Graduate Diploma, Sport & Event Marketing from George Brown College.

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Email format at CARFAX Canada

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{first}-{last}@rogers.com
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Profile bio

About Josh Johnston

I build and manage KPI-driving, meaningful connections between brands and consumers.Along with 10+ years connecting brands to consumers through hundreds of engaging experiences & events, I have spent the last 4 years building and elevating the customer experience for B2B and B2C segments within my current role.Able to navigate complex, difficult scenarios; viewing them through varying lenses, leveraging analytics and applying solid critical thinking to ensure the various needs of the business, as well as the customer, are met. Using these same skills, able to inspire and influence others to do the same.I offer a demonstrable track record of delivering results that have exceeded target KPIs for hundreds of campaigns & event executions, as well as for tens of thousands of customer interactions. This track record also includes awards and recognition from peers, leaders and industry professionals.Holding a natural curiosity that also drives a passion for ongoing learning. As a result I have acquired additional skills related to CRM, CMS & enterprise software solutions; HTML & CSS; Product & Project Management, as well as with digital & social marketing. My Specialties:+ Customer, Partner, Vendor & Client Relations+ Conflict Avoidance and Resolution+ Development both strategic and tactical initiatives+ Project management+ Campaign & Event execution+ Process auditing & refinement+ Budget development & management+ Personnel recruitment, onboarding, coaching & developmentIf you'd like to touch base, please feel free to contact me at: josh-johnston@rogers.com.

Listed skills include Advertising, Microsoft Excel, Marketing Management, Manage Client Relationships, and 24 others.

Current workplace

Josh Johnston's current company

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CARFAX Canada
Carfax Canada
Elevating customer experiences for 15+ years, across multiple industries and customer touch points
london, ontario, canada
Website
Employees
154
AeroLeads page
12 roles

Josh Johnston work experience

A career timeline built from the work history available for this profile.

Customer Experience Team Lead

Current

London, Ontario, Canada

Jun 2020 - Present

Customer Experience Specialist

London, Ontario, Canada

May 2019 - Jun 2020

Account Manager (Contract)

Toronto, Canada Area

- Development & management of various marketing initiatives supporting client partnerships with a focus on Entertainment properties & High Net Worth Clients- Activation of Radio, Social Media & Experiential brand awareness-focused promotional campaigns- Researching new or alternate technologies for use / deployment at partner venues and/or for.

May 2016 - Oct 2017

Sales

Gm Sports

London, Canada Area

- B2C sales for seasonal home product- B2B sales for sports tours- Digital, Web & Social support for 3 brands, including mobile optimization of websites & CRM emails- Development of new business concept, including market analysis & research as well as liaising with appropriate stakeholders to ensure viability

Oct 2015 - May 2016

Account Manager

London, Canada Area

Leveraging cloud-based CRM (SalesForce, Act-ON & Pardot), identified sales opportunities within existing global accounts list while also targeting & nurturing new leads. Sourcing from a list of 100,000+ independent vendors, presented clients with a targeted list of qualified personnel to complete projects as outlined through the creative brief. Operating.

Feb 2014 - Feb 2015

Soft Goods/Apparel Retail Associate

London, Canada Area

Engaged customers to ascertain their product needs; providing a tailored shopping experience that supported their sporting/well-being objectives. Assisted in maintaining corporate-mandated brand standards while also ensuring the needs of partner brand standards were adhered to. Supported in the development/training of new hires with a focus on instilling.

Jan 2013 - Feb 2014

Project Consultant/Activation Manager (Contract)

Blueband Digital

Toronto, ON Via London, ON

Provided consultation on strategic, tactical, logistical and operational components of an on-campus experiential campaign for electronic entertainment client. Provided additional support/management in areas involving budget, activation, social media, reporting & install/strike.- developed and facilitated project training for all stakeholders and staff.

Jun 2012 - Dec 2012

Conference & Event Planning, Coordinator (Contract)

London, Canada Area

Reviewed departmental policy & procedure to create actionable changes focused on enhancing operational efficiencies as well as greater analysis of all projects. Oversaw development, creation & launch of multiple event websites through use of Cvent event management software- implemented a range of processes related to budget management/reconciliation.

Jan 2012 - Jun 2012

Account Manager

Toronto, Canada Area

Developed, sold & activated community-focused experiential initiatives for financial sector client, while also supporting in the creation of guerilla-based programs targeting key competitors activities. Designed and implemented new operational procedures for client communications/presentations as well as staff recruitment/management. Acted in project.

Jan 2011 - Jun 2011

Project Manager

Toronto, Canada Area

Developed creative, strategic and tactical components for experiential marketing campaigns, sales programs and merchandising programs with budgets of $350,000+. Acted in project management capacity with duties ranging from budget building/oversight to client relations, asset procurement/inventory management, staff.

Apr 2008 - Jan 2011

Special Events Manager

Toronto, Canada Area

Working with print, OOH and web teams, developed and executed cross-platform, in-field marketing initiatives. Oversaw programs with budgets up to and including $750,000. Managed internal teams and vendor relationships to reach business objectives and goals. Liaising with internal and external production and creative teams, researched, identified, procured.

Dec 2005 - Apr 2008

Promotions Manager

Radio Fanshawe, Inc.

Worked within a team environment to carry out a full range of marketing functions from sales to external promotions. Managed a team of 8 while also managing relationships with other various teams of 8 - 12 members to ensure effectiveness and consistencies in all marketing and promotional initiatives. Researched, pitched and managed new business tools for.

Aug 2003 - Sep 2005
Team & coworkers

Colleagues at CARFAX Canada

Other employees you can reach at carfax.ca. View company contacts for 154 employees →

3 education records

Josh Johnston education

Diploma, Broadcasting - Radio

Focus on Promotions, Sales/Marketing & Music Direction

FAQ

Frequently asked questions about Josh Johnston

Quick answers generated from the profile data available on this page.

What company does Josh Johnston work for?

Josh Johnston works for CARFAX Canada.

What is Josh Johnston's role at CARFAX Canada?

Josh Johnston is listed as Elevating customer experiences for 15+ years, across multiple industries and customer touch points at CARFAX Canada.

What is Josh Johnston's email address?

AeroLeads has found 1 work email signal at @rogers.com for Josh Johnston at CARFAX Canada.

Where is Josh Johnston based?

Josh Johnston is based in London, Ontario, Canada while working with CARFAX Canada.

What companies has Josh Johnston worked for?

Josh Johnston has worked for Carfax Canada, Bt/A Advertising, Gm Sports, Voices.Com, and Sport Chek.

Who are Josh Johnston's colleagues at CARFAX Canada?

Josh Johnston's colleagues at CARFAX Canada include Nooshin Azadi, Pmp, Amber North, Jennifer Gander, Richard Pasta, and Neil Stokes.

How can I contact Josh Johnston?

You can use AeroLeads to view verified contact signals for Josh Johnston at CARFAX Canada, including work email, phone, and LinkedIn data when available.

What schools did Josh Johnston attend?

Josh Johnston holds Post-Graduate Diploma, Sport & Event Marketing from George Brown College.

What skills is Josh Johnston known for?

Josh Johnston is listed with skills including Advertising, Microsoft Excel, Marketing Management, Manage Client Relationships, Project Management, Budgets, Event Planning, and Event Management.

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