Josh Yang Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Researched and developed regulatory licensing process for expanding business operations in Ontario • Conducted market research projects into GIS and Cannabis industry in support of decision making which included sourcing local vendors, analyzing industry competitors, and documenting regulations• Led the development and management of an online blog series focused on generating IT products and services content with a three-person team of marketing coordinators and content writers• Developed internal compliance policy and procedures for email sales and marketing activities

Toronto, Canada Area

• Managed all utility and solar rebate application timelines and requirements for over 200 Net-Metering solar projects across Ontario, Alberta, and Saskatchewan,• Researched and created a database of over 20 application processes for utility and rebate approvals as company expanded operations outside of Ontario to three new provinces in 2018• Coordinated with over a dozen installers, inspectors, engineers, and third-party partners to streamline project processes and resolve any issues or delays in various project timelines • Identified a gap in client support services for completed micro-FIT projects and spearheaded the creation of a fee-based service for completing micro-FIT contract assignments to the IESO

2755 Lougheed Highway, Suite 11, Port Coquitlam, British Columbia V3B 5Y9

Overview of Responsibilities:As a Customer Service Representative at TD Canada Trust, I am the first point of contact in branch with customers, and help provide them with daily banking services, as well as answer any questions they may have about their accounts and TD in general. I also provide product service knowledge and advice based upon a careful analysis of client's existing portfolio of products.Highlights:- Achieved an overall sales record of 120% sale goals in the fiscal 2017 year.- Acted as a Junior Secure Desk operator balancing end of day activities and ensuring the TD branch is closed in compliance with financial security procedures.

1900-300 Georgia St W, Vancouver Bc V6B 6E1

Overview of Responsibilities:Working closely with the Assistant Superintendent of Bankruptcy in Canada, I periodically updated monthly compliance reports, compiled and analyzed workload data into Excel reports, created credit card statement analysis reports, and helped provided administrative support as determined by the Assistant SuperintendentHighlights:- Created an Excel progress report template used to improve file status reporting efficiency, and workload management decision-making in Vancouver office. Template was then utilized across 12 offices nationwide- Researched and presented a 10 minute analysis of "shadow flipping" in the real estate market to managers from 5 Western Region offices, and then to all 12 offices nationwide, ensuring awareness of potential risks to the bankruptcy compliance process- Compiled a workload reallocation report through analysis of existing bankruptcy office workloads and file allocations in order to streamline managerial decision making time to 1 meeting- Researched and liaised with an HR consultancy to organize a multi-generational workshop to facilitate improvement in office peer-to-peer communications for 30 employees- Updated the bankruptcy status of 50 long term un-closed bankruptcy accounts through constant liaising with various accountancy firms and Licensed Bankruptcy Trustees

Bachelor'S Degree, Finance Major & International Studies Minor

Academic Exchange

Eller'S Ethics Case Competition, Business Ethics

Participated as a case competitor representing Simon Fraser University for a two-day ethics case competition focusing on ethical business.

Mcdonough Hilltop Business Strategy Challenge 2016, Non-Profit Business Strategy Case Competition

Participated in the MHBSC Non-Profit Strategy Case Competition held at Georgetown University in Washington, D.C. for 4 days in February.

Academic Exchange, School Of Economic Management

Two semester academic exchange in Beijing, China, at Tsinghua University