Joshua Young Email and Phone Number
Joshua is a resourceful and engaging Senior Technology Leader offering 15+ years of proven achievement driving mission-critical initiatives and advancing business and technology roadmaps by leading complex implementations, directing global teams, and optimizing production services to key international markets. Able to develop and execute long/short-term strategy that eliminates unnecessary costs, delivers innovation, and promotes user satisfaction. Natural leader able to develop talented teams, advance technology programs aligned with strategic plans, cultivate robust partnerships, and maintain reliable enterprise architecture. He is a graduate of The Pennsylvania State University, the Information Management Leadership Program with General Electric, and a published author in IBM’s Technical Redbook Library.
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Senior Vice President, Solutions Consulting & InnovationGlidefast Consulting Mar 2023 - PresentWaltham, Massachusetts, Us
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Vice President, Solutions And InnovationAcorio 2020 - Mar 2023Plano, Texas, Us -
Senior Enterprise Architect, CseRoundtower Technologies, Llc Apr 2018 - 2020Cincinnati, Oh, UsAccountable for ServiceNow pre-sales enterprise and commercial relationships in the Southern US. -
Sr. Program Manager, Na Mirrow & Global Ecollections Operations ManagerNielsen May 2016 - Apr 2017New York, Ny, UsExecuted the development and implementation of a pilot automated image recognition technology application to domestic and international markets including the U.S., Canada, Spain, Portugal, Italy, Germany, Sweden, the Netherlands, and the U.K. -
Sr. Program Manager, Gbs Planning And GovernanceNielsen May 2013 - May 2016New York, Ny, UsServed as the ITIL Process Owner for CMDB, Event, Incident, Problem, Service Request, Knowledge, SLA, and IT Cost/Financial Management - delivering each mature process within a condensed one-year timeline.
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Leader, Capacity And Sla Management / Black BeltGe Aug 2011 - May 2013Boston, Ma, UsArchitected Capacity and SLA Management strategy and vision, cultivated Capacity/SLA expectations from ISS services and GE business units, all while delivering key strategic and technical solutions that improve operational excellence and make the global digital GE environment more efficient. -
Leader, Corporate KnowledgeGe Aug 2010 - Aug 2011Boston, Ma, UsOwned delivery of mission-critical data via Knowledge Management through a global ServiceNow implementation to 350,000+ employees serving multiple lines of business.
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Itil Program AnalystGe Aug 2009 - Aug 2010Boston, Ma, UsStrategically accountable and functional owner for GIS Knowledge Management implementation through ITIL Service Management toolsets. Tactically delivering business intimacy by partnering with global GE Businesses, IT Risk/Security & Client Services teams around ITIL Operations Intelligence (CMDB/CADB, Knowledge/Known Error Database, Business Intelligence, Capacity, etc.).
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Imlp Systems AnalystGe Jun 2007 - Aug 2009Boston, Ma, Us• Designed and implemented the Corporate Messaging eDiscovery strategy & process; handling 1,000+ regulatory and legal requests annually. • Eliminated 150+ hours of employee/contractor time during quarterly GRC Oracle Financial upgrades and patching cycles.• Developed a corporation-wide legal entity visualization application for GE Corporate Tax, utilized for filing all GE taxes.• Drove cost avoidance of $50M+ as a Security Governance Leader by developing a sensitive data finder application.
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Director Of Quality TeamsPenn State University - College Of Information Sciences And Technology (Ist) 2004 - 2007University Park, Pa, Us• Managed over 120 students and over 70% of IST courses.• Maintained the yearly operating budget of $20,000 for Quality Teams.• Guided needs assessments for student evaluation by refining surveys based on testing results.• Engaged IST Faculty in developing more challenging, interactive courses using student feedback. -
Dialogue FacilitatorPenn State University - College Of Information Sciences And Technology (Ist) 2004 - 2007University Park, Pa, UsFacilitated and empowered students in guiding their own education through group discussions around race relations, while reviewing and grading course material.
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Business Management GroupPricewaterhousecoopers, Llp 2006 - 2006GbLed a team to execute a project that refined processes surrounding Lotus Notes databases, specializing in Business Intelligence, Six Sigma/LEAN, Shared Services, Disaster Recovery, and Innovative process development. -
Technical WriterIbm 2005 - 2006Armonk, New York, Ny, UsPublished author in IBM’s Technical Redbook Library that iterates to customers, business partners, and IBM employees how to utilize xSeries servers as a solution that will ensure a faster return of investment:
Joshua Young Education Details
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Penn State UniversityInformation Sciences And Technology -
John F. Welch Leadership Development Center (Ge Crotonville)
Frequently Asked Questions about Joshua Young
What company does Joshua Young work for?
Joshua Young works for Glidefast Consulting
What is Joshua Young's role at the current company?
Joshua Young's current role is Senior Vice President, Solutions Consulting & Innovation.
What schools did Joshua Young attend?
Joshua Young attended Penn State University, John F. Welch Leadership Development Center (Ge Crotonville).
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