Josiah Cartwright Email & Phone Number

Remote

Program reporting, assisting team members to maintain operational standards. Development of standards and bringing departments to a unified task. Cost control and financial reporting. Facilitate project planning through project completion with lessons learned

Remote

Commercial VoIP and VSAT integration and maintenance for over forty customers. Asset acquisition, risk mitigation, cost control, customer reviews and reporting. Resource Management of personnel over multiple active contracts throughout CONUS and OCONUS.

Melbourne, Florida, United States

• Providing continuity and reliability for the contracts team, customer, and vendors through organization and communication at all phases of the contract is a focus of mine to ensure an efficient and effective final product.• Facilitate the implementation and daily maintenance based on contract requirements, including the coordination of initial rollouts, ongoing support and reporting on both an event basis and monthly. Evaluation of processes and procedures to maintain contract adherence without sacrificing efficiency in operations at all phases of the contract.• Manage in-house incident software to ensure availability and accuracy in documenting events, this includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all aspects of the software. Analyze and resolve user problems in a timely and accurate manner and provide the user training where required.

Melbourne, Florida, United States

• Provide oversight for IT and end-to-end satellite engineering systems management and staff support, as well as management of personnel working within network services, monitoring, and security administration for government entities and small business industry partners. Management of team of over 10 employees that conduct a full line of systems engineering support including hardware/software installation, system/application design and configuration, upgrades, troubleshooting, repair, performance tuning, and networking. Solutions include satellite transport (bandwidth), fixed or mobile satellite service, and service-enabling components such as terminals, handsets, and tail circuits with engineering services to integrate, operate, and maintain the solution.

Melbourne, Florida, United States

As the Assistant FSO I was part of the facility management team. The implementation of security measures and ongoing training for all personnel were part of my responsibilities. Adhering to the National Industrial Security Program (NISPOM) and oversight by the companies FSO, I assisted in all security efforts including processing personnel for security access.

Melbourne, Florida, United States

Level I NOC support using the iDirect HUB; building remotes for on demand services as well as performing trend analysis and troubleshooting of individual and network outages.

Bachelor Of Arts - Ba, Homeland Security

The B.A. program for Homeland Security focuses on management-level skills needed in the critical field of Homeland Security. The program.

Associate Of Arts (A.A.)