Josiah Hunter Email and Phone Number
Josiah Hunter work email
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Josiah Hunter personal email
Application Support Specialist | Microsoft Dynamics 365 & Azure Expert🔹 4+ years of experience providing comprehensive application support and technical expertise in Microsoft Dynamics 365 Finance and Operations, Field Service, and Azure environments.🔹 Proven track record of successfully troubleshooting and resolving complex issues, ensuring seamless functionality and optimal performance for business-critical applications.🔹 Extensive knowledge of Microsoft Intune for efficient device management, ensuring robust security protocols and compliance across organizational devices.🔹 Skilled in leveraging Azure services to architect, deploy, and manage scalable and resilient cloud-based solutions, driving innovation and maximizing operational efficiency.🔹 Committed to delivering exceptional customer service and collaborating closely with cross-functional teams to identify opportunities for process improvement and enhancement of application functionalities.🔹 Adept at communicating technical concepts to non-technical stakeholders, facilitating effective problem-solving and decision-making processes.Passionate about leveraging technology to drive business growth and enhance user experiences. Open to new opportunities to contribute my expertise in application support and Microsoft technologies to drive success for forward-thinking organizations. Let's connect!
Empire Today
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Information Technology Application Support Analyst IEmpire Today Apr 2021 - PresentNorthlake, Il, Us• Assist Developers with Internal and External issues• Work with several application in D365 including F&O (Finance & Operation), FS (Field Services), Warehouse Applications.• Log and monitor all support requests in Siebel ticket tracking system. Provide weekly reports on all tickets and status of resolutions.• Work with JitBit ticketing system. Resolving 50-150 tickets a day.• Analyze and measure software issues to determine root causes and implement technical and training resolutions to minimize reoccurrences.• Test releases, updates, and enhancements to business systems and assist with user installation and collecting sign offs.• Ensure support coverage of business critical issues during agreed upon service hours, up to and including off hours and on-call responsibility.
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Information Technology Support AnalystUnited Airlines Oct 2020 - Apr 2021Chicago, Il, Us• Serving as the first point of contact for customers seeking technical assistance over the phone or email• Performing remote troubleshooting through diagnostic techniques and pertinent questions• Determining the best solution based on the issue and details provided by customers• Connected users and troubleshot VPN issues• Worked with supporting ABAP, HANA, S4 Simple logistics SAP modules • Unlocked users on multiple platforms from server to email. • Learned and mastered all proprietary applications.• Handled call volume of 30+ calls a day -
Information Technology Administrative AssistantEmpire Today May 2019 - Jul 2020Northlake, Il, Us• Imaged and Pre-configured Microsoft Surface tablets for Sales representatives and warehouse employees nationwide for both training and daily use.• Managed inventory of tablets and other equipment assigned to terminated and transferred employees nationwide through Seibel and Microsoft Excel sheets.• Assisted our in-house helpdesk team with any tablet-related issues or concerns that needed to be addressed.• Managed direct contact with Microsoft’s Service center regarding warranty and replacement Information.
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StudentDevry University Jan 2017 - Jun 2019Lisle, Illinois, UsI am currently looking for an intern or starting position to gain knowledge and experience, I am a quick learner and great at helping other people no matter the subject of the task. I am a soon to graduate marketing and sales major with IT and Coding experience.
Josiah Hunter Education Details
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Devry UniversityComputer Systems Networking And Telecommunications -
Devry UniversityGeneral
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Devry UniversityWeb Graphic Desighn
Frequently Asked Questions about Josiah Hunter
What company does Josiah Hunter work for?
Josiah Hunter works for Empire Today
What is Josiah Hunter's role at the current company?
Josiah Hunter's current role is Information Technology Application Support Analyst @ Empire Today | Bachelor's in Business Management.
What is Josiah Hunter's email address?
Josiah Hunter's email address is jo****@****ted.com
What schools did Josiah Hunter attend?
Josiah Hunter attended Devry University, Devry University, Devry University.
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