Josiah Bostic Email & Phone Number

The Colony, Tx, Us

Texas, United States

• Assisting clients with policy inquiries, updates, and changes across various insurance products.• Handling customer calls and emails, offering solutions and ensuring timely resolution of issues.• Building strong relationships with clients by delivering personalized service and maintaining a deep knowledge of available insurance products.• Educating clients on policy details, coverage limits, and potential savings opportunities.• Processing policy renewals, claims, and endorsements efficiently, ensuring a smooth customer experience.• Collaborating with underwriters, agents, and other departments to support clients’ unique needs.• Managing customer complaints professionally, working to resolve conflicts and ensure customer satisfaction.• Maintaining accurate client records, updating account information, and ensuring compliance with all company policies and procedures.• Participating in ongoing training to stay informed about industry trends and new products.

• Lead dynamic training sessions, engaging members and enhancing retention through personalized coaching.• Develop and maintain strong client relationships, effectively communicating program benefits to drive enrollment.• Conduct initial consultations for prospective members, converting leads into active participants.• Monitor client progress, providing tailored feedback to enhance their fitness journeys.• Implement promotional strategies that significantly boost program sign-ups, demonstrating effective marketing techniques.• Collaborate with team members to improve class offerings and member experiences.• Ensure a welcoming and safe environment, maintaining high standards of client care and satisfaction.• Utilize CRM tools to track client interactions, optimizing follow-up strategies to enhance loyalty.

Grapevine, Texas, United States

• Diagnosed and resolved complex issues in high-value residential and commercial properties, boosting customer trust and satisfaction.• Built and maintained strong rapport with clients, contractors, and team members, facilitating effective communication and problem resolution.• Provided exceptional customer support, demonstrating empathy and professionalism in all interactions.• Managed customer accounts, including payment processing and detailed record-keeping, ensuring accuracy and timely follow-up.• Trained and mentored new technicians, fostering knowledge sharing and improving service delivery.• Adapted to changing priorities, demonstrating flexibility and responsiveness to diverse customer needs.• Compiled detailed service reports that informed future sales strategies and operational improvements.

Dallas, Texas, United States

• Processed leasing documents with a strong focus on compliance and accuracy, ensuring seamless operational workflows.• Coordinated with internal and external stakeholders to efficiently resolve tenant issues and enhance the leasing process.• Managed invoicing and payment tracking for tenant applications, optimizing cash flow and ensuring financial accuracy.• Developed and maintained strong relationships with residents, enhancing customer service and retention strategies.• Prepared and executed leasing contracts, ensuring clarity and adherence to corporate standards.• Analyzed tenant feedback to identify opportunities for improving leasing processes and service offerings.• Assisted in developing strategies to increase tenant retention through personalized interactions and proactive communication.

Canyon, Texas, United States

• Implemented targeted sales strategies that drove product upselling and significantly increased revenue.• Managed customer interactions, resolving issues to ensure a positive dining experience.• Trained and mentored staff on effective sales techniques and customer service best practices, enhancing overall team performance.• Analyzed sales metrics to identify trends and optimize strategies for achieving business goals.• Collaborated with suppliers to manage inventory, ensuring product availability while minimizing waste.• Executed innovative marketing campaigns that enhanced customer loyalty and increased sales volume.• Utilized CRM systems to track customer interactions and streamline follow-up processes, improving client engagement.

Canyon, Texas, United States

• Resolved complex customer inquiries, demonstrating strong problem-solving skills and commitment to customer satisfaction.• Leveraged upselling techniques to maximize sales and maintain optimal inventory levels, contributing to store profitability.• Oversaw daily operations, ensuring efficient workflows and high standards of customer service.• Managed administrative tasks, including cash handling and sales reporting, ensuring financial accuracy and compliance.• Trained new employees in effective sales techniques and operational procedures, enhancing team effectiveness and productivity.• Engaged with customers to understand their needs, providing tailored service that fostered loyalty and repeat business.• Maintained accurate records and generated reports to inform decision-making and drive operational improvements.

Associate'S Degree, Business Administration And Management, General, 3.6

Activities and Societies: Men's Soccer Team, FCA

Bachelor'S Degree, Buisness

Activities and Societies: Men's Soccer Team Fellowship of Christian Athletes

Education record

Activities and Societies: Men's Soccer Team Soul Trak Outdoors