Josiah Bostic Email & Phone Number

The Colony, TX, US

Texas, United States

• Assisting clients with policy inquiries, updates, and changes across various insurance products.
• Handling customer calls and emails, offering solutions and ensuring timely resolution of issues.
• Building strong relationships with clients by delivering personalized service and maintaining a deep knowledge of available insurance products.
• Educating clients on policy details, coverage limits, and potential savings opportunities.
• Processing policy renewals, claims, and endorsements efficiently, ensuring a smooth customer experience.
• Collaborating with underwriters, agents, and other departments to support clients’ unique needs.

• Lead dynamic training sessions, engaging members and enhancing retention through personalized coaching.
• Develop and maintain strong client relationships, effectively communicating program benefits to drive enrollment.
• Conduct initial consultations for prospective members, converting leads into active participants.
• Monitor client progress, providing tailored feedback to enhance their fitness journeys.
• Implement promotional strategies that significantly boost program sign-ups, demonstrating effective marketing techniques.
• Collaborate with team members to improve class offerings and member experiences.

Grapevine, Texas, United States

• Diagnosed and resolved complex issues in high-value residential and commercial properties, boosting customer trust and satisfaction.
• Built and maintained strong rapport with clients, contractors, and team members, facilitating effective communication and problem resolution.
• Provided exceptional customer support, demonstrating empathy and professionalism in all interactions.
• Managed customer accounts, including payment processing and detailed record-keeping, ensuring accuracy and timely follow-up.
• Trained and mentored new technicians, fostering knowledge sharing and improving service delivery.
• Adapted to changing priorities, demonstrating flexibility and responsiveness to diverse customer needs.

Dallas, Texas, United States

• Processed leasing documents with a strong focus on compliance and accuracy, ensuring seamless operational workflows.
• Coordinated with internal and external stakeholders to efficiently resolve tenant issues and enhance the leasing process.
• Managed invoicing and payment tracking for tenant applications, optimizing cash flow and ensuring financial accuracy.
• Developed and maintained strong relationships with residents, enhancing customer service and retention strategies.
• Prepared and executed leasing contracts, ensuring clarity and adherence to corporate standards.
• Analyzed tenant feedback to identify opportunities for improving leasing processes and service offerings.

Canyon, Texas, United States

• Implemented targeted sales strategies that drove product upselling and significantly increased revenue.
• Managed customer interactions, resolving issues to ensure a positive dining experience.
• Trained and mentored staff on effective sales techniques and customer service best practices, enhancing overall team performance.
• Analyzed sales metrics to identify trends and optimize strategies for achieving business goals.
• Collaborated with suppliers to manage inventory, ensuring product availability while minimizing waste.
• Executed innovative marketing campaigns that enhanced customer loyalty and increased sales volume.

Canyon, Texas, United States

• Resolved complex customer inquiries, demonstrating strong problem-solving skills and commitment to customer satisfaction.
• Leveraged upselling techniques to maximize sales and maintain optimal inventory levels, contributing to store profitability.
• Oversaw daily operations, ensuring efficient workflows and high standards of customer service.
• Managed administrative tasks, including cash handling and sales reporting, ensuring financial accuracy and compliance.
• Trained new employees in effective sales techniques and operational procedures, enhancing team effectiveness and productivity.
• Engaged with customers to understand their needs, providing tailored service that fostered loyalty and repeat business.

Associate'S Degree, Business Administration And Management, General, 3.6

Activities and Societies: Men's Soccer Team, FCA

Bachelor'S Degree, Buisness

Activities and Societies: Men's Soccer Team Fellowship of Christian Athletes

Education record

Activities and Societies: Men's Soccer Team Soul Trak Outdoors