Josiah Coen Email & Phone Number

Joplin, Missouri, United States

The Business Analyst facilitates the delivery and achievement of Central Region Customer Care goals by enabling the Customer Care teams in Central Region to execute responsibilities efficiently and accurately. This includes creating, maintaining and analyzing reports including month end. Creating and implementing business processes that align with Liberty Customer Care Strategy. The Business Analyst also assists with system testing and development and implementation of key controls for Sox Compliance.

Joplin, Missouri, United States

The Customer Service Representative is responsible for providing outstanding customer service to Liberty clients and customers accessing the company by walk in, telephone or email. The CSR provides the first point of customer contact for all inbound and outbound customer support and represents the company and our customer service philosophy with the utmost integrity.In the local office, CSRs handled cash, check and assisted with card payments for customers.

Joplin, Missouri Area

RSSR’s drive a truck along an established route and service and sell within an existing customer base. Deliver and pick up uniforms, shop towels, chemical cleaning products and other rental items. Work to build rapport with key decision makers, ensure quality standards and proactively solve customer concerns. Responsibilities also include growing existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory.

Carthage, Mo

Direct sales in a residential, door-to-door environment; provisioning customers for cable television, Internet, and home phone services. Responsibilities involved setting up weekly territories, follow ups, and referrals, handling marketing material, working with the office for payments and customer service needs.

Bolivar, Missouri

Automatic and Manual printing press operator completing daily scheduled orders. Coordinate with sales, design, pre-press, and shipping departments to properly fulfill orders with specific requests on time. Operated and maintained mechanical machinery: powered hydraulic and manual presses, flash and conveyor dryers, exposure units, screen washing machine. Designed and built custom press accessories and formulated an equation to estimate task duration for scheduling purposes.

Bolivar, Missouri

Sales and customer support role at local retail store. Provided service for current mobile plans and new accounts. Responsibilities included selling phone, tablet, and data devices and providing in-store customer service.

Bachelor’S Degree, Communications

Activities and Societies: Cross Country, Track and Field, Author Unknown I really enjoyed my education and experience at SBU. I started.

Career Degree, Graphic Design, 3.8

Online program focusing on design principles, art theory, and technical skills in Adobe Photoshop, Illustrator, and Indesign.

High School

Activities and Societies: Cross Country, Track and Field, Student Council, Fellowship of Christian Athletes