• Managed largest region in the Google Bay Area portfolio (4 Mil.Sq.Ft) owned and NNN• Directly managed and mentor 4 Facilities Manager. With a team oversight of 60 employees• Created SOW and QA Process for all service vendor partners. (Janitorial, Elevators, Pest Control etc.)• Aligned SLA with the teams SOW for consistency and quality. To achieve and complete KPI goals • Manage and forecast operating budget of over $100M. Created zero based OpEx budget with FM. • Created gap analysis of SOW and updated office policies and procedures to ensure efficiency and guidance • Worked with multiple services lines (CritOps, Finance, PJM, Space Planning)• Built Capital plan on building evaluation of each building in the region. Help create $250 million CapEx plan.• Part of a number of social groups to help mentor and develop teams, (Social Committee, ALP/TAL, TSC Mentor)• Headed the Programs and Operational Deliveries (POD) teams which oversees the accounts key vendor partners programs.

• Plan and administer department operational building services, construction and food budget• Compile records of labor and material cost for operating building and issues cost reports to senior management.• Manage HQ (140k+ sqft.) and other similar size US facilities services and Real Estate.• Provide direction, mentor, train and oversee a team of facilities staff members and external vendors. • Work with property management (CBRE) on required services, inspections and CAL/OSHA regulations • Provide direction and roadmap for department goals to be in line with company goals and values.• Review all vendor service contracts, quality and pricing. - Able to save the company overall department budget cost down by 30% by changing services and vendors.• Manage critical physical plant infrastructure systems such as generators, HVAC, Electrical, and IT infrastructure.• Created and updated office policies and procedures to ensure efficiency and guidance • Design and implementation of building preventive and predictive maintenance programs.• Lead and develop safety companywide with a safety plan and training to FAC staff and ERT

• Manage all facilities related issues for Goodwill throughout 3 counties, San Francisco, San Mateo and Marin. Which includes HQ, Flagship store, 21 other store locations, distribution warehouses, donation sites and learning centers.• Responsible for providing direction to a team of facilities staff members and external vendors. • Provide comprehensive facilities support, side by side with my team, including complete interior and exterior building structure and grounds maintenance. • Oversee facilities services and real estate. • Handle budgetary responsibility for the facilities department. • Conduct reactive and proactive maintenance programs, including preventive and predictive maintenance.• Ambassador of office culture, safety and best practices. • Oversee the safety program, which included Fire/Earthquake Evacuation, First responder for safety issues (OSHA/Cal-OSHA regulation). • Primary contact for Ergonomic Evaluations, ADA requirements, CPR/AED/First Aid Training. Conducted NHO on facilities, safety and security. Manage annual and semi-annual safety inspections (Fire/Alarm systems, Fire Sprinkler system, Hazardous Waste etc.)

• Manage company Real Estate, lease negotiations and services both in AMEA and Europe.• Overseen security/access, liaison to the property management, assist with IT needs and equipment.• Maintain and manage all company’s facilities (NY, Seattle, Utah, California, Japan and London) and office support services, including furniture, office supplies, security, budget and general office maintenance.• Manage two departments Facilities and IT, which consist of a staff of 4 employees.• Company liaison to the Property Management for each location.• Manage space build outs which includes tracking, revisions of design, managing vendors and subcontractors• Installed and manage high security system which consisted of access cards, CCTV and Biometric hand recognition

• Managing leases and office support services, including all community foundation locations, use of the facilities, furniture, office supplies, security, budget, conference centers, reception and general office maintenance.• Established relationship with Property Management to have clear understanding of the provided services.• Manage space build outs which includes lease negotiations, tracking, revisions of design, managing vendors and contractors coordinating• Created facilities expectation list to help provide guidance and awareness to both staff and customers. • Member of the Foundation Leadership Team, which consist of key members of each division headed by the CEO

• Responsible for all facilities related upgraded services and enhancements, maintenance, and issues. • Provided and defined the scope of work to my staff to ensure that the presentation of our facilities is at or above everyone standards on a daily basis.• Perform maintenance as needed (i.e. painting, plumbing, HVAC, electrical, workstation reconfigures, building maintenance, etc.)• Maintain and monitor company wide access security system and CCTV (Issue cards, background, approval, etc)

• Automated a workflow process for generating and approving work orders. • Developed a Safety Program, which resulted in better and safer office environment. • Incorporated Training and Development programs through partnerships with vendors.• Overseen west region cell sites and offices services, build outs, security, furnishing and equipment• Manage west region fleet of vehicles which consisted of purchasing, maintenance, licensing, fuel and assign• Point of contact for assigning and approving highly secured access locations (Airport, State & Gov./ Co-lo locations)

• Perform maintenance as needed (i.e. painting, plumbing, electrical, HVAC, workstation reconfigures, etc.)• Oversee both the facilities and office services staff (Mailroom, Shipping/Receiving Copy Center & Facilities). • I have successfully advise on facilities related issues for core business and operational functioning• Implemented facilities service ticketing system for better monitoring and communication with our employees• Negotiate with vendors on facilities and office services matters.

• Coordinate and organize the set-up of all workspace areas and conference rooms for employees as well as guests. • Order offices supplies and keep track of inventory.• Provides excellent customer service, problem solving, organizational, and leadership skills.• Provide day-to-day support for all building facilities related issues. • Maintain and execute office processes by organizing office operations and procedures.

• Responsible for training and over seeing seven housemen Engineers• Assist Director with scheduling and payroll • Working with vendors for internal and external supplies • Order and organized engineering department inventory supplies.• Work with many different departments through out the course of the years • Engineering Dept., Shipping and Receiving, Security Dept., Front Desk, Concierge, Club Level, Room Service, Valet, Banquets• Manage daily building repair work orders