Josiah Smith Email & Phone Number

Houston, Tx, Us

Irvine, California, Us

Oversees the development and execution of Region’s sales and service digital marketing and CRM initiatives. Works closely with the Regional Marketing Manager, National Digital Managers, and the Advertising Agency on execution of Region’s overall sales & marketing strategy. Facilitate Region communication and lead the integration of services with all 3rd party marketing vendors. - Increased Region dealerships’ marketing program spend from $3.1M to $3.6M in my first program launch in new role.- Developed new data collection tracker to help facilitate faster data analytics reporting for Region marketing programs. - Develop and conduct ongoing monthly training presentations to empower dealers to drive greater sales and market share through creative marketing and advertising game plans via the Mazda Field Manager teams.- Analyze digital/web analytics to provide insights and recommendations on budget allocations, new areas to invest in, and adjustments to current activities- Regularly conduct compliance reviews to ensure adherence to Mazda brand policy through website & advertising monitoring.Technology: Tableau & PowerBI

Irvine, California, Us

Consults with executive teams at multiple dealerships to develop strategies to achieve objectives & profitability in Sales, Inventory Management, and Customer Experience. Lead, coach and mentor client dealerships. Influence and lead change strategies that drive business results. Train clients via Microsoft Teams presentations on product, sales, brand, & experience. - Increased new car sales volume +42% since 2019. Achieved best sales results in market since 2007.- Improved district to highest ever sales market share of +6% and hit positive YOY sales growth first 2 years in market.- Increased Customer Success & Experience YOY by +8% beating the National and Regional average of +2%. - Increased Customer Loyalty by +3.6% YOY and remain #1 in Region. Retention is at an all-time high for my market.- Developed partnerships and built success plans with executives & owners on their business growth strategies.Technology: Tableau & PowerBI

Irvine, California, Us

- Consulted with dealers’ leadership & management personnel to implement programs, policies and procedures to achieve objectives and profitability. - Coordinated and assisted in vendor training in the development of dealership employees. - Drove culture and customer experience by providing tools and resources to staff members. - Identified, developed and implemented best practices to increase organizational performance.- Responsible for personnel training and development.- Led, coached and mentored spectrum of organizational roles: executives to associates.- Increased CPO sales +87% in 2018- Increased CPO sales +45% in 2019

Irvine, California, Us

Consulted with management teams at multiple dealerships to train and implement programs, policies, and procedures to achieve objectives and profitability in New Vehicle Sales, Inventory Management, CPO Sales, and Customer Experience.- Trained multiple teams on sales improvement, product knowledge, company culture, and building a brand. - Reviewed and utilized market research and competitive landscape information to formulate game plans to best achieve objectives. Provided training to dealership employees on all Mazda technology systems and portals.- Increased CPO sales +78% YOY and #1 in Southeast Region. Finished #1 in Southeast Region YOY in Parts sales.- Designed the creation of the Specialist Handbook that is used in training new employees in the Southeast Region.- Managed regional sales, operations, and marketing activities. Trained new staff on sales and operational processes.- Improved Tire sales +26% YOY and #1 in the Southeast Region in the first year as After-Sales District Manager.

Irvine, California, Us

Oversaw Mazda Dealerships' District Sales (operations and sales practices). Reviewed financial statements, KPI scores, and trends to identify areas of focus to improve dealership profitability and efficiency. Managed projects related to Parts Sales, Inventory Control, Customer Experience, Service Training, and Warranty.- Identified opportunities to improve KPI performance through creating and launching regional programs, and reporting on key metrics, ensuring effective communication between corporate headquarters, staff, and dealers.

Riverview, Florida, Us

I have recently got back into refereeing. I was able to referee for several years back in college and enjoy working with sports and youth. It's nice to be able to spend part of my weekends having fun on the sports fields!Handle all on-field issues for the entirety of each game-only referee per game (unless training)Train new refereesEducate both coaches and players

Jacksonville, Florida, Us

Managed lead generation for a new software launch. Conducted market research for viable product adopters. Engaged with potential new clients via telemarketing. Recommend changes to the company’s business and sales policies.- Developed a new system to track and summarize data to determine the success of the sales cycle for the new product launch of Netsuite integration.- Leveraged competitive intelligence insights to build management resources and development training.- Established a regular reporting cadence on the latest competitive developments and insights.- Participated in product launches, sales presentations, user groups, and trade shows.

Jacksonville, Florida, Us

- Implemented a training program for sourcing teams and recruiters with a required exam and pass rate of 85%.- Pioneered sourcing department, and achieved 100% of goals, resulting in $300k of increased revenue for the company.- Led the iMethods’ internal hiring initiative. Duties included: sourcing strategies, cold calls, in-house interviews, referral generation, and interview process management while serving as a champion of the company culture.

Jacksonville, Florida, Us

iMethods, Inc. is an information technology staffing and consulting firm dedicated solely to assisting institutions in the Southeast with a focus on Northeast Florida and Jacksonville. iMethods offers a highly personal, detail-oriented approach to meeting employment and consulting needs. Responsible for identifying, qualifying, and securing Information Technology professionals.

Columbus, Oh, Us

- Ignited key metrics (sales, retention rate, and loss prevention) to become No. 1 ranked North Florida District store. - Qualified as 1 of 40 international new stores training and development team members. Managed 5 Assistant Managers to transition them into Store Manager positions. Ranked as top 5 of 800 in the nation for daily revenue.

Served on the UNF Coggin College of Business SHRM Student organization where resources were provided to students interested in the Human Resource Management field. Planned events, attended meetings, and tasked with growing the group.

Jacksonville, Fl, Us

Served as a liaison for freshmen and upper class-men to get connected to what UNF has to offer them during their collegiate careers. Used marketing and advertising to recruit students to on-campus health awareness programs. Overall responsibility of a floor for 80 co-ed students