At Nubank, one of the largest financial institutions in the country, as a Product Manager, I was responsible for:• Defining and monitoring the Product Roadmap, aligning key objectives and key performance indicators (OKRs and KPIs) with the corporate strategy, conducting periodic analyses to adjust goals and ensure we were on track to achieve our objectives.• Developing and implementing new products, aligning innovations with customer needs and market trends, utilizing agile… Show more At Nubank, one of the largest financial institutions in the country, as a Product Manager, I was responsible for:• Defining and monitoring the Product Roadmap, aligning key objectives and key performance indicators (OKRs and KPIs) with the corporate strategy, conducting periodic analyses to adjust goals and ensure we were on track to achieve our objectives.• Developing and implementing new products, aligning innovations with customer needs and market trends, utilizing agile methodologies for prototyping and testing, enabling rapid and iterative launches, resulting in significant portfolio expansion and an increased customer base.• Managing the operations of card services in Brazil, from production to delivery to the end customer. To achieve this, I implemented a rigorous monitoring system and efficient workflows, ensuring high quality and reduced delivery times, increasing customer satisfaction and lowering operational costs.• Managing processes through structuring and optimization to improve operational efficiency and reduce waste. Lean and Six Sigma techniques were applied to identify bottlenecks and implement effective solutions, contributing to the continuous improvement of service quality.• Leading a team of Engineers and Business Analysts, fostering a collaborative and results-oriented environment, using agile management tools and situational leadership techniques to ensure that all team members were aligned with the company’s strategic objectives. Show less

Labs is the technology center of Localiza, the largest car rental company in South America.As a Senior PMO, I was part of the Business Partners (BPs) team and I was responsible for 21 initiatives in the People and Management area, performing the following actions:• Structuring processes and monitoring each of them to ensure that deliverables are completed on time and meet quality expectations.• Analyzing data and results to ensure more accurate and evidence-based… Show more Labs is the technology center of Localiza, the largest car rental company in South America.As a Senior PMO, I was part of the Business Partners (BPs) team and I was responsible for 21 initiatives in the People and Management area, performing the following actions:• Structuring processes and monitoring each of them to ensure that deliverables are completed on time and meet quality expectations.• Analyzing data and results to ensure more accurate and evidence-based decision-making.• Creating dashboards to provide consolidated information on the initiatives, giving visibility to the Board and Leadership regarding their progress.• Coordinating efforts and synchronization among all involved areas to ensure that the organization’s strategy is achieved.• Providing methodological and tool support for the leaders of the initiatives, mitigating any obstacles that may arise. Show less

In the Lean Portfolio team, I had a cross-functional role with its 14 Tribes and over 900 employees, being responsible for:• Organizing and executing the technology portfolio prioritization process, guided by Localiza’s strategy and defined OKRs, aimed at achieving targets, generating value, and providing visibility to the Board regarding their impacts.• Calculating the ROI for the technology portfolio backlog, supporting the investment/cost analysis and review process, ensuring… Show more In the Lean Portfolio team, I had a cross-functional role with its 14 Tribes and over 900 employees, being responsible for:• Organizing and executing the technology portfolio prioritization process, guided by Localiza’s strategy and defined OKRs, aimed at achieving targets, generating value, and providing visibility to the Board regarding their impacts.• Calculating the ROI for the technology portfolio backlog, supporting the investment/cost analysis and review process, ensuring that initiatives deliver the expected return.• Organizing and monitoring metrics for portfolio management, value generation, and productivity, analyzing the performance of the Tribes/Teams/Digital Products, tracking them to meet established goals and removing systemic impediments.• Establishing, evolving, and disseminating guidelines for agile governance at scale within Localiza, ensuring that processes occur according to defined methodologies.• Structuring and supporting the organization of portfolio-level rituals, such as Demo Day and PI Planning, to ensure they occur within established timelines and quality standards, achieving the expected results. Show less

Falconi is a leader in Management Consulting in Brazil, and during my time there, I worked on the following projects and solutions:• Management consulting in the public and private sectors, focused on improving operational and financial performance through the application of the PDCA (Plan, Do, Check, Act) method.• Project and process management using agile and traditional methodologies, ensuring that planning is executed and established goals are met.• Developing and… Show more Falconi is a leader in Management Consulting in Brazil, and during my time there, I worked on the following projects and solutions:• Management consulting in the public and private sectors, focused on improving operational and financial performance through the application of the PDCA (Plan, Do, Check, Act) method.• Project and process management using agile and traditional methodologies, ensuring that planning is executed and established goals are met.• Developing and monitoring activity schedules, OKRs, and indicators (operational and financial) within a V.U.C.A. (Volatility, Uncertainty, Complexity, Ambiguity) system, utilizing control and management methodologies.• Restructuring processes and organizational structures based on “as is” process analysis, projecting the new workflow and/or scenario, standardization, training the client’s team, establishing indicators, and managerial oversight through visual management. Show less

Arkmeds is a reference in solutions for Clinical Engineering, maintenance management, and assets.• During my time at this company, I was responsible for ensuring, along with the team I led, that all clients were delighted by monitoring their journey and use of the Arkmeds software.• I coordinated the handling of client complaints received through communication channels, ensuring prompt resolution and generating insights for the continuous improvement of the business.• I… Show more Arkmeds is a reference in solutions for Clinical Engineering, maintenance management, and assets.• During my time at this company, I was responsible for ensuring, along with the team I led, that all clients were delighted by monitoring their journey and use of the Arkmeds software.• I coordinated the handling of client complaints received through communication channels, ensuring prompt resolution and generating insights for the continuous improvement of the business.• I monitored my team’s performance and engagement with the Arkmeds culture, strategically structuring and planning OKRs, promoting the development of my team members, and ensuring that goals were met.• I constantly mapped, monitored, and optimized internal processes to achieve greater efficiency and continuous improvement.• I was also responsible for the entire client portfolio, including their respective goals for generating opportunities within the base (cross-sell and upsell) and revenue retention. Show less

FriendsLab is a Digital Marketing Consulting startup, where I started as an intern and, due to the results achieved, was hired as a Customer Success Manager within three months.• During my time there, I was responsible for ensuring client success, making this my daily goal.• Through relationship management, project oversight, and contract management, I identified growth opportunities and business improvements.• I implemented digital optimizations and inbound/outbound… Show more FriendsLab is a Digital Marketing Consulting startup, where I started as an intern and, due to the results achieved, was hired as a Customer Success Manager within three months.• During my time there, I was responsible for ensuring client success, making this my daily goal.• Through relationship management, project oversight, and contract management, I identified growth opportunities and business improvements.• I implemented digital optimizations and inbound/outbound marketing strategies for my clients.• I internally monitored the progress of contracted services, ensuring that the team delivered on time and met quality expectations.• I analyzed data and tracked performance indicators, aiming for continuous improvement of the strategies outlined.• I developed and presented weekly reports to clients with all metrics and results, keeping the planning aligned, contributing to reducing churn rates and increasing NPS. Show less

• I worked in the Specialized Chamber of Civil Engineering (CEEC), where I was responsible for the procedural analyses of professional and company registrations, infraction records, and complaints.• During my time there, I identified a bottleneck in the routine processes of my department, and in response, I conceived and developed a Standard Operating Procedure (SOP) that detailed the entire execution process of internal activities. The implementation of this SOP resulted in increased… Show more • I worked in the Specialized Chamber of Civil Engineering (CEEC), where I was responsible for the procedural analyses of professional and company registrations, infraction records, and complaints.• During my time there, I identified a bottleneck in the routine processes of my department, and in response, I conceived and developed a Standard Operating Procedure (SOP) that detailed the entire execution process of internal activities. The implementation of this SOP resulted in increased productivity, reduced error rates, and expedited the release of processes to professionals. The results achieved were so positive that it was replicated in several other departments of Crea-MG. Show less

During the course of Operations in Civil Construction, I was able to practically apply everything I learned during my undergraduate studies, such as foundations, masonry, projects, electrical and plumbing installations, budgets, and planning.Additionally, in the behavioral studies classes, we developed skills for teamwork, interpersonal relationships, and leadership. This covered all the areas that an engineer needs to master in order to be a well-rounded and successful professional.

I was a scholarship recipient of the Science Without Borders program, where I had the opportunity to live in the United States for 16 months.In addition to learning a new language and experiencing a new culture, I studied Civil Engineering for two semesters at the University of Alabama.

During my exchange in the United States, I was invited by Dr. Lourdes Abellera to be one of the researchers for her project on road infrastructure.I was responsible for analyzing road data and mapping the physical and traffic conditions of highways using the ArcGIS program, aiming for greater effectiveness in the application of public resources for road maintenance.At the end of the research, I presented the project at the ESRI Conference - International Conference on… Show more During my exchange in the United States, I was invited by Dr. Lourdes Abellera to be one of the researchers for her project on road infrastructure.I was responsible for analyzing road data and mapping the physical and traffic conditions of highways using the ArcGIS program, aiming for greater effectiveness in the application of public resources for road maintenance.At the end of the research, I presented the project at the ESRI Conference - International Conference on Georeferencing in San Diego, California. Show less

I was responsible for monitoring activities, internal inspection, and measurements of large construction projects, filling out daily logs with these findings, along with photographic reports.I also developed budget spreadsheets and monitored the planning and design of the projects.

I started at the company as an intern and within a few months, I was hired as an Administrative Assistant. I then became responsible for all financial control, invoicing, bank reconciliation, document and process organization, and customer service.Through my work, I organized the entire administrative process of the company from the client’s entry to the contract finalization, optimizing the time spent on each activity and improving the customer experience.

I was responsible for the chemical analyses of raw materials and effluents in the laboratory of the Coking Plant.