Josie Risley Email & Phone Number

Huntington Beach, Ca, Us

Huntington Beach, California, Us

As a patient liaison for V5, my primary objective was to optimize patient healthcare outcomesDuring patient check-in process, obtained and verified patient’s health insurance, identification and screened for history of allergiesManaged and rerouted all incoming and outgoing faxes to the responsible individualsAssisted in authorizing patient’s medication renewal requests by serving as a lead contact between various pharmacies and V5.Responsible for scheduling patient appointments and patient follow up in order to establish continuity of careHandled high volumes of patient related phone calls efficiently, accurately, and with resolveUtilized Epic to maintain updated patient medical records to allow for precision in specialist referralsProcessed cash and credit card payments for medical services rendered

Salt Lake City, Ut, Us

130% average quota attainment by product and package salesResponsible for scheduling and maintaining 18 stylists calendarsManaged all aspects of social media by creating an online presence, branding, and crafting promotions Handled all incoming and outgoing phone calls with the highest level of customer serviceCoordinated offsite events including weddings, birthday parties, and school activitiesWorked directly with salon owner to anticipate and order necessary inventory to prevent disruption of business

San Francisco, Ca, Us

Collaborated with the GM to engage guests in conversations regarding our Eyeconic Sunglasses partnershipCross-trained to perform various duties in multiple departments including housekeeping, food service, hospitality, and events coordinating Acted as a liaison between guests and executive staff by diffusing high-tension situations, and making sure all guests receive a 5 star experience.