Josie S.

Josie S. Email and Phone Number

Principal Talent Consultant and Coaching Specialist @ MOONSTONE Recruiting
Germany
Josie S.'s Location
Germany, Germany
About Josie S.

I am a Lead Talent Consultant with extensive experience in FinTech companies as Team Leader for Operational Excellency in customer support departments and as Lead Recruiter. My goal is it to find and coach talents to bring the best out of them and to match open career opportunities personalised to their strengths and potentials. I focus on effective leadership, personal and professional development and concentrating on using my empathetic expertise to challenge the status quo.MOONSTONE’s mission and drive: to tackle recruitment in a modern way - making it more than just a numbers game.

Josie S.'s Current Company Details
MOONSTONE Recruiting

Moonstone Recruiting

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Principal Talent Consultant and Coaching Specialist
Germany
Website:
moonstonerecruiting.com
Josie S. Work Experience Details
  • Moonstone Recruiting
    Principal Talent Consultant And Coaching Specialist
    Moonstone Recruiting
    Germany
    View
  • Moonstone Recruiting
    Principal Talent Consultant & Coaching Specialist
    Moonstone Recruiting Jan 2022 - Present
    Germany
    At MOONSTONE Recruiting, I specialise in recruiting talents that impact departments in their customer support and client relations. I partner with some of the world’s leading businesses and start-ups in their mission to strive for operational excellence.Next to talent consultation for businesses and recruiting focussing on my clients needs, I provide coaching for both, client and candidate - identifying strength and improvements opportunities to empower potentials and scale departments.
    View
  • Self Employed
    Privat Development Coaching And Online Studies
    Self Employed Mar 2021 - Feb 2022
    Bavaria, Germany
    Offering private consultation and coaching in the following fields: professional and personal development, effective 1:1s, influential communication, team building and skill improvements.
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  • Randstad
    Senior Talent Acquisition Consultant
    Randstad Nov 2019 - Mar 2021
    Wellington, Wellington Region, New Zealand
    At Randstad I focussed my expertise on finding talents for Customer Success / Care departments for leading businesses in New Zealand. Working closely on projects involving process improvements for our team and leading projects in line with coaching and professional development for our department.
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  • Randstad
    Talent Acquisition Consultant
    Randstad Dec 2018 - Nov 2019
    Wellington Region, New Zealand
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  • Trade Me
    Team Lead Customer Care - Operational Excellency
    Trade Me May 2017 - Nov 2018
    Wellington, Wellington Region, New Zealand
    Responsible for providing and implementing structures and systems that secure operational excellency of the Customer Care Department at TradeMe. This role required understanding all aspects of the customer support journey and coordinating between different stakeholders in the following fields: how to offer and improve self-serve options and design an effective help centre option; monitoring quality and identifying knowledge gaps, provide and design trainings; content creation and ensuring stable and successful CS KPIs and other performance metrics.
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Frequently Asked Questions about Josie S.

What company does Josie S. work for?

Josie S. works for Moonstone Recruiting

What is Josie S.'s role at the current company?

Josie S.'s current role is Principal Talent Consultant and Coaching Specialist.

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