Josie Felden Email & Phone Number

Kansas City, MO, US

Kansas City Metropolitan Area

Kansas City Metropolitan Area

Connect and cultivate meaningful relationships with clients by telephone to provide them with superior customer service through strong communication, relationship, and inbound and outbound sales skillsKeen understanding and ability to communicate products, policies, procedures, and financial industry knowledge as well as maintain and generate files for.

Kansas City, Missouri, United States

Coordinating Reimagine and Front Door Process by identifying and defining detailed metrics to develop a well round recruiting, hiring, training, and retention plan for the PFSCO department.Validate business processes and metrics to compare against business requirements. Assist the project managers with the program vision, roadmap, and backlog refinement.

Kansas City, Missouri, United States

Coordinating the PFSCO Summer Internship Program by developing an in-depth ten-week schedule involving training, work assignments, department previews, performance reviews, and career development activities.Managing and training 10 interns to support their day-to-day activities, work assignments, and outputs.Plan and organize while demonstrating time.

Kansas City Metropolitan Area

Connect and cultivate meaningful relationships with clients by telephone to provide them with superior customer service through strong communication, relationship, and inbound and outbound sales skills.Keen understanding and ability to communicate products, policies, procedures, and financial industry knowledge as well as maintain and generate files for.

Kansas City, Missouri Area

Processed updates, account maintenance, and transactions for clients by adhering to instruction standards and policies to ensure accuracy and quality.Facilitated positive interactions with internal and external clients by providing transactional and service excellence through strong communication and relationship skills.Interpreted and completed complex.

Kansas City, Missouri Area

Implemented events and promoted awareness for St. Jude Children’s Research Hospital. Cultivated relationships with corporate sponsors, donors, and volunteer talent. Solicited in-kind gifts and auction items for The Let's Up Stage Gala and Evening in Lawrence event. Created digital and print marketing materials for various events that included golf.