Josie Smith Email and Phone Number
Josie Smith work email
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Josie Smith personal email
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I love pushing the limits of technology to change lives. I use my ability to think holistically, and translate outcomes to create momentum, that delivers fantastic customer experiences and that drive business growth. I am a collaborative partner, who believes that more can be delivered together than individually. I build trust by listening , empathising and building a shared vision. I bring people along difficult, complex and ultimately successful change journeys. I am a leader that engages with energy, creativity and fun. A pioneer of outcome-based approaches as a method of truly linking strategy, with execution, at pace. An ambassador for women in technology & engineering and inspirational learning in the sciences, across all ages to increase the diversity within the STEM industries. I have worked in leadership, change & technical roles across the telecommunications, health, manufacturing, utilities and legal sectors driving transformation at all levels.
Marks And Spencer
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Chief Technology OfficerMarks And Spencer Jul 2024 - PresentLondon, London, Gb -
Chief Architect & Cio Core Platforms, DigitalBt Jul 2021 - Jul 2024London, GbCreated and drove the implementation of an industry-leading strategic architecture, taking BT Group from a Telco to a Techco. Transforming from a monolithic to a modular, agile, platform based and product-led digital landscape, for a future of BT Group. A future that connects for good and creates an exceptional experience for our customers: all brands - BT,EE, PlusNet - and all lines of business - BT business & BT consumer - underpinning all BT Group revenue. Established and led a new end to end core engineering platform's function of c.800 people, providing services across secure public cloud (AWS, GCP, Azure), Integration platform, DevOps & CI/CD and Data Fabric. A product-first & platform-thinking led approach to deliver the vision of 'faster to value' in BT. Broad experience of technologies: from Jira to GitLab, from slack to Apigee, from AWS code whisperer to BlazeMeter, from iPaaS to ArgoCD, from Ab Initio to Kafka. These platforms support 10,000+ engineers and the move to modern engineering techniques, increased productivity, adoption of Inner-source, a shift to cloud alongside the operational platforms accountability. Senior Responsible Ownership for Dev/Sec/ops for BT driving policy to code standards, and automation across BT Group.Sponsor of "Tech women" in BT and with local level support established across key sites in UK and India A regular representative for BT at external events/publications speaking to the digital architecture transformation, cloud transformation and promoting women in tech. -
Chief It ArchitectBt May 2017 - Jul 2021London, GbDelivered a business & customer first re-architecture bringing five customer facing lines of business together to align future business strategy, customer journey thinking, alongside problems and challenges they faced in order to design the right future IT architecture for BT Group.Delivered a business outcome technical strategy and roadmap for a 5 year transformation alongside the business transformation across the group, driving architecture thinking at the core of the transformation, aligning the BT Board, Exco lines of business & IT leaders that technology was key to locking BT’s Next Gen potential.Re-introduced 'Data architecture' and established an architecture for a sustainable data fabric and data platform target.Key input to partnership deals to procure strategic components including : Salesforce, ServiceNow, Ciena Blue Planet, Google.Established and owned central IT budget for transformation of core foundations.Delivered initial "lighthouses" with key partners for a number of the customer facing business functions to prove strategic components such as GoogleNorthern Cohort leader for BT’s “Tech Women” programme, approx. 10 – 15 female colleagues across BT, helping them to be the best versions of themselves with the right tools and techniques to progress their careers. -
Head Of Enterprise Architecture & It Service ManagementAlere Inc. Jan 2015 - Apr 2017North Chicago, Illinois, UsDelivered alignment and traceability of Alere's strategic intent from cross-domain, cross-organisation and cross-project perspectives for Global IT Services. This included 19 Global manufacturing sites and the full product lifecycle process for 96 legal entities and across a varied set of healthcare products & services.Establishment of new core capability models and solution architecture standards, practices and governance for a highly validated healthcare business. Business outcome led IT strategy creation for the Global business including Core SAP ERP (including manufacturing), network & data architecture.Transformed IT service management through the adoption of ITIL and rollout of ServiceNow, with a specific focus on building a strong service-centric CDMB at the core.Owned and managed the IT cost management and cross charge across the global 96 legal entities and established service account management as a capability to serve those entities.Key member of the team for divestment of Alere's diabetes business and technical domain separation and the initial planning for the Abbot Laboratories purchase of Alere Inc. -
Head Of It Portfolio ManagementAlere Inc. Jun 2014 - Dec 2014North Chicago, Illinois, UsPortfolio management for the newly formed Global IT function. Delivered a business outcome based investment decision making process using Enterprise Architecture techniques to ensure all investment choices were strategically aligned.A key member of the newly formed Global IT function setting up core functions such as a central investment portfolio to provide decision insight to the executive board on investment/return choices. Implemented change management best practice across portfolio, programme and project management. -
Head Of Enterprise ArchitectureVodafone Apr 2013 - May 2014London, GbAccountable for alignment and traceability of the Enterprise strategic intent from cross-domain, cross-organisation and cross-project perspectives covering the Vodafone Group Enterprise Division.Guided a key transformation activity within Vodafone across the whole Group Enterprise business, including a number of local markets to create the people, process and technology requirements for their new business expansion. -
Head Of Enterprise ArchitectureCable&Wireless Worldwide May 2012 - May 2014Creation of a new Enterprise Architecture practice in Cable&Wireless Worldwide linking strategy and execution. Implementation of architecture assessment within the customer deal process for margin protection for non standard deals.Linking full end to end lifecycle from product through billing of people, process, tools, data.
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Head Of Network Design & TestCable&Wireless Worldwide Jun 2008 - May 2012Head of the Design & Test Department for all core platforms at Cable&Wireless Worldwide. Covering Hosting, Data (ATM, IP), Voice (TDM & IP), Mobile (FMC Radio & Core), CCS, Transmission, Internet, LLU, Internal Networks & APM delivering market leading products and services.
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Delivery ManagerCable&Wireless Worldwide Aug 2006 - Jun 2008Accountable for delivery of internet services for the Wanadoo account. Management of IPStream project management for Wanadoo's rollout including liaison with BT.
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Programme ManagerCable&Wireless Worldwide Jun 2005 - Aug 2006
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Programme ManagerDla Direct Sep 2003 - Mar 2005Management of a team of engineers to develop a new volume legal process and exit from a legacy mainframe.
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Project ManagerNpower Sep 1998 - Aug 2003Swindon, Wiltshire, GbDelivery of the first data warehouse in the organisation to drive a more insight driven metering business supporting North East Region (circa 17.6 million reads a year, a 900 vehicle fleet covering approx. 4.4 million homes and businesses) -
DeveloperYorkshire Electricity 1998 - 2002
Josie Smith Skills
Josie Smith Education Details
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Leeds Beckett UniversityInformation Systems For Business (Bsc Hons) -
St Bernards Rc Secondary School
Frequently Asked Questions about Josie Smith
What company does Josie Smith work for?
Josie Smith works for Marks And Spencer
What is Josie Smith's role at the current company?
Josie Smith's current role is Transformation leader | Chief Architect | CIO Leading digital, data & IT strategy to execution. Building next-generation platforms for DevSecOps, Integration, Security, Cloud & Data Fabric.
What is Josie Smith's email address?
Josie Smith's email address is josie.smith@cw.com
What schools did Josie Smith attend?
Josie Smith attended Leeds Beckett University, St Bernards Rc Secondary School.
What skills is Josie Smith known for?
Josie Smith has skills like Enterprise Architecture, Telecommunications, Strategy, Management, Service Delivery, Ip, Voip, Program Management, Mobile Devices, Itil, Enterprise Software, Project Delivery.
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