Josilyn R. Mays, Ed.D. Email & Phone Number

University, Mississippi, United States

Office Of College Programs

• Counsels and advises current and prospective students concerning admissions, registration, course selection, and payment of fees and acts as liaison between the University and parents as necessary
• Coordinates the admissions and enrollment processes with appropriate personnel in the central University offices of Admissions, Financial Aid, and other affected administrative offices, and coordinates enrollment.
• Collects and deposits tuition and fees and prepares requests for refunds when fees are to be returned to students
• Interfaces with deans, department chairs, or other appropriate academic administrators to secure approval of enrollments and resolve problems arising from admissions processes
• Prepares regular and special reports reflecting enrollment trends, enrollment distributions, or other applications and enrollment data as requested
• Serves as a teacher assistant in over 500 courses

Center For Inclusion And Cross Cultural Engagement/Fraternity And Sorority Life

• Manages and reconciles budget exceeding $1.2 million including salaries, operating expenses and programming
• Resolves financial discrepancies effectively through organizational management of account information using SAP software
• Oversees student assistant hiring process, supervises 10 student assistants, distributes tasks, and completes bi-weekly payroll
• Consults and collaborates with appropriate university departments, local entities and others to provide diversity, equity, and inclusion educational opportunities and trainings

• Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by 100% in one month
• Received checks and cash for deposit to savings and checking accounts, verified deposit amounts, examined checks for endorsement and negotiability
• Assisted estimated 100 customers each day and remained poised and professional even in high-stress situations and when dealing with irate individuals
• Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to tellers

• Assisted in quality control checking of student withdrawals and admission cancellations
• Scanned transcripts and other documents into computer system for use by staff
• Performed clerical tasks, including filing, billing and routing messages to appropriate people for office of 12
• Evaluated student transcripts to identify applicable transfer credits

• Gained knowledge of the university to accurately answer any questions from students/parents
• Maintained relationships with various departments on campus
• Greeted and checked in over 500 students during each orientation session
• Facilitated and led over 36 small groups and served as a resource throughout the Orientation program
• Trained and supervised a team of 35 Orientation Leaders
• Presented at National Orientation Directors Association (NODA) Conference

The University Of Mississippi

• Prepared and provided weekly report for Executive Cabinet
• Coordinated social events for fall and spring semester
• Planned “UMGC Week”

University Of Mississippi

• Served as peer mentor for over 40 residents
• Proposed and implemented educational and social events for over 500 residents
• Served as support aid in resolving conflicts and establishing a healthy and supportive environment
• Managed front-desk operations including monitoring traffic flow in the lobby, performing guest check-ins and check-outs, and assisting locked out residents
• Provided duty coverage which included building rounds
• Helped residents get acquainted with other residents by implementing social events and hosting study hall

University Of Mississippi

• Coordinated and led group campus tours of up to 800 students and parents
• Facilitated group activities among assigned students and promoted community bonds through engaging events
• Supported registration processes with technical assistance and troubleshooting
• Educated students on culture of institution, safety practices and ways to resolve conflicts to promote self-reliance

Doctor Of Education - Edd, Higher Education/Higher Education Administration

Master Of Science - Ms, Higher Education/Higher Education Administration

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Activities and Societies: Orientation Leader, Orientation Coordinator, Community Assistant,Black Student Union, the University of.