Josip Simic

Josip Simic Email and Phone Number

Customer Success Account Manager at Microsoft - Global Accounts @ Microsoft
redmond, washington, united states
Josip Simic's Location
Zagreb, Zagreb, Croatia, Croatia
Josip Simic's Contact Details

Josip Simic work email

Josip Simic personal email

About Josip Simic

Josip Simic's experience has helped drive enterprise customers to envision digital transformation strategies, allowing them to enhance, evolve and meet the changing needs of their customers, as well as revamping customer's products, increase operational efficiency and overhaul the way their employees collaborate. Josip graduated from the University of Zagreb (Telecommunication & Informatics, Master) and from the NUBS (Nottingham University Business School, MBA), thus having both business and technical acumen. Specialities: - 10 years of technical pre-sales and business development experience - International Business Development, Presales Management, Client Management and Product Management gained through collaborating with Enterprise customer in Telecom, O&G, FSI, Public sector across the APAC & Australasia and CEE regions. - In depth knowledge of the Microsoft product & services ecosystem, through field work with customers. - Technical planning/service delivery management, Presales, Premier support account management, etc.- Focus on the Microsoft cloud IaaS/SaaS, in particular Advanced Analytics / AI, Cognitive services.- Business development/ Sales, Pre-sales, Product development, BD team management, Strategic planning- In depth knowledge of the mobile product ecosystem, through MNO partnership experience in a large product/service portfolio (A2P/P2A Messaging, M2M, Mobile Payments, mWallets, Mobile delivery/commerce, Enterprise USSD, VAS solutions, SS7 signaling/Roaming, etc.)- UK permanent residence and EU citizenship

Josip Simic's Current Company Details
Microsoft

Microsoft

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Customer Success Account Manager at Microsoft - Global Accounts
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Josip Simic Work Experience Details
  • Microsoft
    Customer Success Account Manager (Global Accounts)
    Microsoft May 2021 - Present
    My current role requires in-depth understanding of my customers strategic business goals and values and how IT can assist in achieving this. in-depth understanding of my customers strategic business goals and values and how IT can assist in achieving this. By understanding their challenges and working hard to gain a deep insight into their environments I aim pro-actively assist with the right service at the right time, especially by underpinning transformation to new Microsoft technologies and their cloud journey.
  • Microsoft
    Solution Sales Specialist (Premier)
    Microsoft Oct 2018 - May 2021
    Adriatics & Baltics
    ▪ Lead account planning for the Enterprise Services account-aligned team, leveraging the intentional sales plays prioritized in the Area Go-To-Market Plan to address your customer’s needs▪ Work with the Enterprise Commercial Account Executive (AE) to ensure that Enterprise Services planning is integral to the overall Account Plan & Enterprise Operating Unit (EOU) strategy▪ Qualify, drive & close opportunities to accelerate the customer’s digital transformation, driving the sales plays defined in the account plan▪ Ensure customer satisfaction, managing, escalating, and/or orchestrating sales and delivery success through the AE, Services account-aligned team & Pursuit Leads▪ Industries: Telecom, FSI, Public sector, O&G, Power&Utilites, Manufacturing, Retail
  • Microsoft
    Technical Account Manager
    Microsoft Oct 2016 - Oct 2018
    ▪ Service Delivery Management (Microsoft Premier support services)▪ Technical Account Management (Trusted advisor)▪ Industry focus: FSI, O&G, Electricity&Utility
  • Monty Mobile
    Senior International Business Development Lead
    Monty Mobile Nov 2015 - Oct 2016
    London, United Kingdom
  • Celcom Axiata Berhad
    Brand Manager
    Celcom Axiata Berhad Apr 2015 - Nov 2015
    Kuala Lumpur, Malaysia
  • Infobip
    Operator Partnerships Director - Apac
    Infobip May 2012 - Oct 2014
    Kuala Lumpur, Malaysia
    - Identifying the potentials, creating the strategy and conveying the strategic partnerships with MNOs or MNO groups concerning the A2P/P2A Messaging, M2M, Mobile Payments, Mobile delivery/commerce, Enterprise USSD, VAS solutions, SS7 signaling/Interconnection, Mobile Number Portability services across East Asia, South-East Asia, South Asia, Australia and Pacific- Mobile Operators Top Management liaison- P/L forecasting, analysis, responsibility for the APAC region;- Managing the team of 3-4 Operator Partnership Managers;- Defining, conveying, and optimizing organizational structure and functional processes for the Operator Partnership team;- Delegate on the following congresses: GSMA BARG; GSMA Asia Pacific, CommunicAsia, etc.
  • Infobip
    Operator Partnership Manager
    Infobip Apr 2011 - May 2012
    Malaysia
    - Establish strategic partnerships amongst Mobile Operators in the South–East Asia region concerning:: - A2P/P2A Messaging, M2M, - Mobile Payments, Mobile delivery/commerce, - Enterprise USSD, - SS7 signaling/Interconnection.- Sales process, Business development, IT feasibility, Pre-sales- Identifies trendsetter ideas by researching industry and relevant events, publications, and announcements;- Delegate on the following congress: GSMA Asia Pacific
  • Infobip
    Routing Analyst Manager
    Infobip Jan 2011 - Apr 2011
    Croatia
    - Global routes commercial analysis vs. quality assurance- Internal Business Intelligence, cost optimization, revenue assurance.- Commercial negotiation with SMS, MNP(Mobile Number Portability) service provider
  • Croz D.O.O
    Junior Software Engineer - Business Intelligence Systems
    Croz D.O.O Oct 2008 - May 2009
    Croatia
    - Developing effective, on-going business intelligence solutions, for large enterprise business clients in more industry segments (Banks, Financial Institutions);- Responsible for developing highly customized and optimal business intelligence solutions (Data Warehouse solutions)

Josip Simic Skills

Telecommunications Business Development Sms Vas Mobile Devices Mobile Payments Mobile Communications Pre Sales Ss7 Product Management Gsm Smsc Cellular Communications Solutions Marketing Mobile Commerce Mobile Technology Messaging Ussd Hlr Lte Mobile Telephony Ip 3g Umts Roaming Core Network Wireless Bss Management Business Strategy Team Management Project Management Account Management Team Leadership Internet Protocol Signaling System 7 Wireless Technologies

Josip Simic Education Details

Frequently Asked Questions about Josip Simic

What company does Josip Simic work for?

Josip Simic works for Microsoft

What is Josip Simic's role at the current company?

Josip Simic's current role is Customer Success Account Manager at Microsoft - Global Accounts.

What is Josip Simic's email address?

Josip Simic's email address is jo****@****ile.com

What schools did Josip Simic attend?

Josip Simic attended Nottingham University Business School, University Of Zagreb/sveuciliste U Zagrebu, University Of Zagreb/sveuciliste U Zagrebu.

What are some of Josip Simic's interests?

Josip Simic has interest in Football, Children, Skiing, Economic Empowerment, Civil Rights And Social Action, Politics, Education, New Technologies, Poverty Alleviation, Science And Technology.

What skills is Josip Simic known for?

Josip Simic has skills like Telecommunications, Business Development, Sms, Vas, Mobile Devices, Mobile Payments, Mobile Communications, Pre Sales, Ss7, Product Management, Gsm, Smsc.

Who are Josip Simic's colleagues?

Josip Simic's colleagues are Yanli Tong, Teste Rf Teste, Ehsan Azarnasab, Allan Daniel D Rozario, 贺晓明, Siti Hasanah, Ramon Cabanas.

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