Josip-Pavle Stojanović Email & Phone Number

Guelph, Ontario, Canada

Cambridge, Ontario, Canada

• Maintain and update customer, vendor, and carrier databases within TM software while engaging in effective communication with customers, suppliers, and carriers, proactively addressing and resolving any discrepancies.
• Proficiently handle the end-to-end process of shipment quoting with carriers and clients, ensuring strategic and effective transport methods while actively contributing to the onboarding process of new vendors.
• Engage in regular calls and meetings with clients and carriers to build a strong relationship by recommending reliable and cost-effective routings for clients while offering key performance indicators and insights for.
• Responsible for handling the setup, rating, booking, and screening of all freight requirements while performing audits to guarantee accuracy by following internal procedures and client requirements.
• Coordinated investigations, tracking, and tracing by overseeing the Driver/Owner Operator paperwork, including PARS, PAPS, Customs Documents, and trip reports.

Kitchener, Ontario, Canada

• Plan and lead sport programs and supports services for various assigned events
• Completing participation and attendance records, weekly and daily checklists as required
• Enforcing safety rules and initiates emergency response procedures
• Assisting in the maintenance and cleanliness of the recreation program spaces, equipment and supply storage areas.

Kitchener, Ontario, Canada

• Greeted clients and provided them with information and superior service.
• Handled calls, collected personal information and managed trainer schedules to ensure all operations ran smoothly
• Maintained accurate member records and provided assistance that surpassed expectations.
• Provided members with information regarding services, sport technology, and products offered.

Kitchener, Ontario, Canada

• Trained in efficient customer service and self-checkout to adequately communicate, proactively resolve problems, and assist customers.
• Balancing transactions at end-of-day for cash reconciliation and inventory management purposes.
• Educate customers on Presidents Choice membership and rewards programs and secure a high enrolment rate.
• Cooperating with coworkers to keep workspaces clean and to guarantee quick and efficient service for customers.
• Assisting in various departments when called upon, providing flexible support when called upon.

Cambridge, Ontario, Canada

• Organized and delegated tasks to volunteers and student workers, demonstrating leadership attributes, problem-solving, and decision-making skills.
• Coordinated and completed administrative and storage activities and duties, highlighting strong collaborative and communicative skills and facilitating daily operations.
• Cleaned and organized workspaces to ensure food safety and create a safe and comfortable environment for vulnerable populations.

Kitchener, Ontario, Canada

Petrinja, Sisak-Moslavina, Croatia

• Coordinated and planned day-to-day operations and logistical support, helping facilitate smooth information exchange between various levels of chain of command.
• Supervised various sized teams, providing mentorship to fellow colleagues to succeed in the tasks at hand.
• Demonstrated leadership acumen and competency in high-pressure situations, including testing and training.
• Strong track record of problem-solving success in various operational settings with a diverse team.

Business Development And Sales

Ontario College Certificate, Business Fundamentals

Bachelor Of Engineering - Be, Agricultural Entrepreneurship